New Caravan Trauma!

We purchased our new Swift Corniche from the NEC October 14 and asked for a delivery date of mid March, we also had a second hand van to part ex and agreed a price with the salesman, obviously without the van being seen and subject to inspection. As the time drew closer we contacted Wandahome to be told that the date was not possible so after a few sulks we agreed a new date of 2nd April 15. We arrived earlier than our booked time and was pleasantly surprised when we were told no worries, our new van was ready and if we wanted to proceed straight away, we could. We then met the gentleman who inspected our old van and was told that in his opinion after working in the industry for 25 years that the van should not have been on the road and was unsafe for human habitation. After some choice words we decided to hitch our old van and leave. At this point the said gentleman calmed down and we agreed a new part ex figure. We signed on the dotted line and took our new van to the free night on a campsite provided by Wandahome and loved our new toy. We woke the next morn, hitched up the van to find we had a problem, there were no lights on the rear on the van. We contacted Wandahome who said we had to bring it back. After they checked it all over the problem could not be resolved but to be fair to Wandahome, they brought in a mobile engineer on Good Friday to try and repair the fault but to no avail, we had to leave the caravan with the dealer who true to their word had the light fault repaired and delivered back to us in the agreed time. What started off as a frustrating experience, the people of Wandahome have delivered us exactly what we asked for. Many thanks especially to the guys we dealt with for all the help on Good Friday and the lady we dealt with for her after-sale help.