Tyneside Leisure World Reviews

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Tyneside Leisure World

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Latest Reviews

★☆☆☆☆

“Trading standards will b in Tuch ”

Written on: 30/09/2016 by JamiyaBlackwell426 (1 review written)

Trading standards will b in Tuch … Read Full Review

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★★☆☆☆

“Service rates”

Written on: 20/08/2016 by Jonno665 (1 review written)

Went the Tyneside leisure to buy some items and asked if the service I booked earlier in the year would be £99 as per previous October rates or the full £159 , I was quite taken aback when the girl on the desk said it would be £208 for a single axle caravan , around 25% increase from last time I told her I would probably look elsewhere she seemed totally disinterested, so I phoned next door and booked the same service at £149 , then rang back to Tyneside leisure to cancel the booked… Read Full Review

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Theleisureworldgroup's Response to Jonno665's Review

Written on: 23/08/2016

Thank you for taking the time to leave us feedback about your experience. I have forwarded your review to our customer service manager.

If you would like to email me directly regarding your visit to Tyneside, please contact me.

Kind regards
Vicky

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★★☆☆☆

“Caravan servicing ability”

Written on: 29/03/2016 by Russell196 (1 review written)

I had my caravan serviced at Catterick Caravans, Tyneside Branch, Birtley and two of the bolts holding the nearside wheel on where missing when I arrived at my destination some 15 miles from Birtley. I took up the matter with the Branch Manager and he suggested that someone may have tried to remove the wheel - that's how concerned he was but he did provide me with two replacement bolts. He denied that the bolts had not been fitted correctly and that the Service Supervisor checks the Technicians… Read Full Review

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★☆☆☆☆

“Disappointing customer service and a struggle to get a...”

Written on: 21/07/2015 by ashleyholmes (3 reviews written)

It's a shame it has come to this but after receiving poor to no customer service since Easter I feel I have no choice. We purchased a Leisurewize Apollo awning from the Birtley branch on Easter weekend and were told it would be in stock from the Tuesday which was ideal as we were going away the following weekend. Tuesday came and went with no call as did Wednesday so my wife called up and was asked if we ordered the awning through yourselves which of course we did. After a few telephone calls… Read Full Review

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