The Caravan Company Reviews - www.thecaravancompany.com

★★★☆☆
2.8 / 5
From 6 reviews
50% of users recommend this
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Latest Reviews

★★★★★

“excellent service and support”

Written on: 30/03/2013 by jonhayle (1 review written)

Bought a caravan from [name removed] at leicester. Had a few niggles but these were sorted without a problem and in a very friendly manner. Will definately use again!… Read Full Review

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★☆☆☆☆

“Wasted journey for handover .Spongy floor not fixed ”

Written on: 17/03/2013

Found the ideal caravan at The Caravan Company[ Reading ],[60 miles from our home in Fareham] but with some problems that needed fixing. The main problem was the bouncy/spongy and squeaky floor between the kitchen area and fridge.Obviously we were concerned about delamination . Our salesman listed the fault on our sales invoice for work needed. Many weeks later on the agreed handover day,we arrived to collect the caravan to discover that the floor problem hadn't been resolved.The manager of… Read Full Review

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★☆☆☆☆

“*****AVOID***** at all costs or it will cost you! ”

Written on: 11/03/2013 by Caravanadventurers (1 review written)

I purchased my first caravan, a second hand caravan nearly 3 years ago from the Reading branch. They first they sold me a caravan too heavy for my car ( not knowing anything about caravanning I trusted the sales man) . I had to change my car! I paid my cash deposit and was told they would send my paper copies of the finance in the post, again I trusted them. The paperwork was never sent but when I received the paperwork from Black Horse, you've guessed it, my deposit was gone! I was a… Read Full Review

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★★★★★

“Fantastic Service ”

Written on: 16/12/2012

Just managed to find the time to write this review. We bought our Bailey Caravan from the Leicester Branch to be Greated by a very polite sales man called David. He made the whole purchase fun and i found it very easy and enjoyable parting with my hard earned money which i don't part with easily!!. David gave us all the time and help we could possibly want and actually wanted to know more about us and made the experiance even more special. Nothing was too much trouble and David went to great… Read Full Review

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★★★★☆

“DORSET BRANCH PRAISE!!!!! FROM HAPPY CUSTOMER”

Written on: 16/07/2012 by dwht4 (1 review written)

having visited the dorset branch,we were warmly welcomed and then left to our own devises to look at the stock,with the offer of assistance if required which for us is just right,having found a lovely caravan we went through the process of discussing the purchase .we were offered a very fair price for our existing caravan and subsequently came back one week later to collect our new caravan to which the handover was the best i have ever known,no rush everything explained clearly and the van was… Read Full Review

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★☆☆☆☆

“Mis-representation?”

Written on: 09/06/2012 by MrRee (15 reviews written)

Beware of signs in the windows of the Caravans .... for example, a 'New Arrival' sign is placed in the window of Caravans which have been offered for sale for many, many, months - are these really 'New Arrivals'? No, I thought not! This practise is un-ethical ... if not illegal. Disappointing that such a big Company who rely on a good reputation would risk losing it all with blatant lies. … Read Full Review

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