Emm Bee Reviews - www.emm-bee.co.uk

Click here if this is your business
★★★★★
4.6 / 5
45
91% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
Emm Bee - www.emm-bee.co.uk - Ask a question now

Media Gallery for Emm Bee - www.emm-bee.co.uk

Emm Bee - www.emm-bee.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“outstanding communication and fantastic service”

Written on: 27/02/2017 by lxPhillips243 (1 review written)

Just a quick message (I never normally do these sorts of things). Just had the best customer service & buying experience for a long time. We're currently in the Italian alps and needed a few bits and information /expertise from Emmbee. I've been communicating with a salesman (Parts and Accessories) & his expertise, knowledge & patience is second to none. Even though I've been asking silly questions about things I don't really understand, he has been outstanding and a breath of fresh air to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Show Tickets”

Written on: 29/01/2017 by Johnnr1000 (1 review written)

We visited Emm Bee in the late summer and was quite impressed with the place and models on show. We know someone who purchased their motor home from them. I registered for free tickets for the Manchester show in January on Facebook. They never came - one week before the show I received an e-mail asking for my address to send the free tickets too. They never came and after a phone call to see if they could be left on the door, I was told they couldn't and I would have to travel to their site… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Emmbee-Emmbee's Response to Johnnr1000's Review

Written on: 20/02/2017

Im sorry to hear of your problems in receiving the complimentary show tickets. We received these tickets later than normal from the show organisers, and as such we asked for these to be sent directly to customers in order to save time.
We have since discovered that a number of these were never sent. The organisers do not allow us to 'place tickets at the door', a request we have made previously. I apologise for the inconvenience this has caused you.
If you were to have spoken to any of the Emm Bee team at the show we would have been happy to refund you the cost of the entrance tickets. Its unfortunate that you feel this is enough to discount you completely from purchasing a motorhome from Emm Bee. We would relish a chance to enhance your confidence in Emm Bee and can assure you of our commitment to customers both current and prospective.

Kindest Regards
Phil Barker
Director
Emm Bee Motorhomes

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Great service and friendly knowledgeable staff”

Written on: 28/11/2016 by ColinandMichell (1 review written)

We recently purchased our 2nd new motor home from Emm Bee and returned to them as we have always rated their service in the past. We also recommended to our friends who have also purchased their first motor home from Emm Bee. He goes out of his way to make sure we were happy with everything and their aftercare is very good… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Our New Ford Chausson Best of 10”

Written on: 26/11/2016 by Uriel440 (1 review written)

As previously owned a couple of caravans we dropped into Emm Bee to check their offers. We instantly fell for the Ford Chausson Best of 10 being, according to my wife "cute" and exactly what we needed. We dealt with an advisor who was very helpful and knowledgeable. We were given all the help we needed to understand the workings of a motor home including a test drive to check it was suitable for us both to drive. We purchased the motor home and apart from a couple of small problems which were… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“camper van heaven ”

Written on: 25/11/2016 by JovaniBurns (1 review written)

All the staff were/are very helpful and attentive to after sales issues. We would definitely buy another motor home from EmmBee even though it means traveling from Aberdeen… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“New Laika Motorhome”

Written on: 24/11/2016 by Ryderf389 (1 review written)

This was our 3rd New motorhome from Emm bee. We have found them to be competitive on prices and also have a large selection on site that makes choosing a motorhome that fits your individual requirements a lot easier than looking on the internet. Any problems that we have encountered have been resolved satisfactorily although sometimes the service department can be quite busy and you cannot book in for a few weeks. Overall I would definitely recommend a visit. Only be warned you may come away… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“EmmBee Motorhomes”

Written on: 23/11/2016 by 214Milne (1 review written)

We bought our burstner nexxo 740 from EmmBee in September and from start to finish the team couldn't have been more helpful. If we ever think of purchasing again, this would be the first place we will head for… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Reliable, friendly and efficient”

Written on: 21/11/2016

We came across Emmbee at the Manchester Caravan and Motorhome show. We were impressed by their non-pressured sales pitch and expertise. Subsequently we visited their dealership where we purchased a new motorhome. At all stages in the process, we experienced friendly, professional care and advice. We were kept well informed at all stages of the procedure and developed a good relationship with staff. Most impressed… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great hopes of Emmbee”

Written on: 22/10/2016 by A.and.M.Grieves (1 review written)

We have recently returned from the autumn 2016 NEC Motorshow where we planned to buy our first motorhome. We did have a make and model in mind and the choice was made that this is the one for us. We made the decision not to purchase from the company who are literally "near our doorstop" in preference to Emmbee (a journey of 130 miles) as we found them very friendly, helpful, approachable and competitive. I do hope we don't regret this but I think this will not be the case. Sales team could… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“WE HAVE ONLY GOOD THINGS TO SAY ABOUT EMM-BEE & STAFF!!!”

Written on: 21/09/2016 by Mark.Hall (1 review written)

For our first purchase, we researched the many motor homes available and while we didnt exactly know what make or model to purchase, we had a good idea what we wanted from a motorhome. We visited a number of dealers, and eventually came to EMM-BEE. Very relaxed no pressure approach from the staff and our salesman let us know if we needed information on anything he was just around the corner and ready to help. Well we looked at everything and eventually found the vehichle that we felt matched… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“My new Laika was ordered in November for April...”

Written on: 10/07/2016 by 414McDaniel (1 review written)

My new Laika was ordered in November for April delivery, but for reasons unconnected to EmmBee the vehicle didn't arrive until July. He had the unenviable job of parting with the bad news either by email or telephone, but he didn't shy away from keeping me in the loop, we are now proud owners of our new Laika and are extremely happy despite one or two hurdles along the way, many thanks to all at EmmBee who pulled out all the stops to ensure that we went away as happy campers!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Very Friendly Company”

Written on: 04/07/2016 by richard2468 (1 review written)

I have just bought a brand new Burstner motorhome from Emm Bee. Very happy with them and delighted with the product. We knew the vehicle was the one we wanted so they didnt really have to do much selling, but that said, they were very knowledgable, very helpful and were not at all pushy. They put together what i belive was a very good deal when we added a few optional extras such as a canopy awning, satnav and TV etc. In the run up to us collecting the vehicle i phoned them several times to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent service throughout”

Written on: 27/06/2016 by SueWhitney (1 review written)

We purchased our Burstner Nexxo Sovereign T290 G Motorhome whilst at the NEC Show in October 2015. At the Burstner stand we were assisted by the General Manager whose relaxed professionalism and non pushy approach was the reason we bought the van from Emm Bee despite the dealership being some way from our home in Plymouth. As cautious consumers spending a large amount of money, trust in the business was very important, and we are pleased to say that this carried on throughout every area of… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“We brought our Chausson 717 motorhome about a month...”

Written on: 20/06/2016 by johnandlin (1 review written)

We brought our Chausson 717 motorhome about a month ago from Emm Bee, and it was very important that we made the right choice because we will be living full time in it for the next few years. Right from our first visit the staff were very helpful with suggestions and advice concerning how things in the van worked and advised us sensibly concerning extras/additions that we could purchase to make our home more comfortable. Additionally, they also gave us the freedom to browse and explore all of… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“We're well chuffed!”

Written on: 12/06/2016 by Cookie2DZ (1 review written)

A big thanks to all involved in making this purchase a painless, relaxed and pleasurable experience, in spite of the fact that we've pretty much blown much of our life savings! Still, you can't take it with you can you so enjoy it while you can eh? It’s a great van and just what we wanted. We're well chuffed! Our sales executive was great and not at all what you might expect from a sales executive. There was no pressure or hard sell, which made us relaxed and whilst he made us an offer on… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Fantastic first motorhome”

Written on: 12/06/2016 by balpan-sheffield (1 review written)

We decided to look for our first motorhome shortly after christmas this year, firstly for our future holidays and secondly for one of use to use a base when working away from home. After reviewing websites and magazines I came across Emm Bee in bury, they had a large stocklist from small to large motorhomes and after reviewing they seemed to have the motorhome for us, a Burstner argos 747-2, we wanter something that did not require beds to be put up and down daily and was comfortable to live… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Love my motorhome”

Written on: 12/06/2016 by Armani380 (1 review written)

We collected our motorhome a couple of weeks ago ,and was given quite a long talk on how everything works ,but as this is our first motorhome it took a while to sink in ,but at emmbee nothing is too much trouble even if sometimes you think it's a daft question they will answer it if they can .We had a few teething problems but these were sorted with no hassle ,nothing is too much trouble when you ring for advice on how things work and this means a lot when you havnt got a clue.We would highly… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“First time purchase of a motorhome.”

Written on: 31/05/2016 by johnbradshaw (1 review written)

We never make a large purchase without doing our homework. As this was our first purchase of a motorhome we took particular time to drive around the country to view many different models, read copious amounts of articles on the different layouts. we needn't have gone further than Emm Bee in Bury. He let us wander round their extensive stock of new and secondhand motorhomes then spent time to show us the pro's and cons. We decided on a new Burstner. After 2 months of ownership and 3000 miles I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent parts service”

Written on: 28/05/2016 by wcHanley309 (1 review written)

Parts Dept, took great care and a lot of time to ensure I ordered the correct parts for my Chausson motorhome so that a local repairer could do the work. He went the extra mile… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Thoroughly professional service”

Written on: 02/05/2016 by Sharroj (1 review written)

From first contact through to the point of sale and beyond, the service from emm-bee has been faultless. They were not pushy at all but were able to offer lots of advice (including where to go for a lovely lunch stop!) It's clear that customer care matters to them. On handover day, we had the support of someone who showed us how everything worked and this was tailored to our own personal needs. Of course, the real test comes after the sale and we haven't yet had much experience of that but… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview