Emm Bee Reviews - www.emm-bee.co.uk

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★★★★★
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Latest Reviews

★★★★★

“New purchase of our first motorhome”

Written on: 25/07/2017 by Rye67 (1 review written)

The team at Emmbee are a refreshing change on how to do business with a prospective customer. We had visited their site in Bury and ventured into many of the multitude of vans they have on display at there dealership. We have friends who have motorhomes and we rented one last year for 3 weeks. We felt we had a good idea about what we wanted and finally decided to take the plunge. We met the Director at the NEC last October 2016 and ordered one of the last Burstner Ixeo IT 728Gs he had left for… Read Full Review

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★★★★★

“Our new adventure”

Written on: 19/07/2017 by Messiah65 (1 review written)

EmmBee staff were fantastic. Our first Motorhome purchase ever and we are extremely happy with her. Planning our venture through France ans Spain as I write. Staff were not pushy and showed us various options explaining pros and cons of all. Serviced the vehicle well on completion and we are over the moon. Rrcommending them to all our friends and enquiring public. … Read Full Review

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★★★★★

“Excellent knowledge and advice received”

Written on: 25/06/2017 by Just_the_Two_of_Us (1 review written)

After motorhoming for five years we thought we knew exactly what we wanted but the sales team at Emm Bee filled in the blanks for us and we are very happy with our new van. Good communication and personal service… Read Full Review

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★★★★★

“Service with a smile”

Written on: 21/06/2017 by Cyclingsteve (1 review written)

Picked up our Burstner in April. First class service from a professional yet friendly team. Good communication throughout the purchasing process. Motorhome has the expected German quality throughout, two trips away so far and more in the planning stages. Really looking forward to getting away in the summer to Europe where we expect it will come into its own. Thanks to the team at Emmbee for all their help and excellent service. If they have got the motorhome you are looking for then we… Read Full Review

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★★★★☆

“Great customer service”

Written on: 07/06/2017 by 484Eaton (1 review written)

We bought our latest motorhome, a burstner elegance from Emmbee in Bury.We met them on the burstner stand at the NEC show in Birmingham and did a part exchange deal with our previous van at the show, then returned home to Scotland with an agreed future handover date at Bury.The handover was very good and the operation of all the separate equipment was explained and demonstrated.During the last three years of ownership we have chosen to return to Emmbee for the annual service and as you would… Read Full Review

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★★★★★

“Amazing Motorhome with excellent staff. ”

Written on: 30/05/2017 by Alibongo75 (1 review written)

We are soooooooo pleased with out Burstner Elegance Motorhome purchased from Emm Bee. It is like home from home, so spacious, comfortable and easy to drive with huge visibility. The driver and passenger seats swivel round so they can join the large table , we love how sociable it is and the seats are so comfortable. The matress on the beds are very firm which is what we like too, how ever we are both tall and our feet touch the end so it could be doing with being slightly longer. We also… Read Full Review

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★★★★☆

“We Laika you a lot!”

Written on: 25/05/2017 by tactics (1 review written)

As first time motor home buyers we weren't too sure what we wanted and what, if any, extras we needed to consider. Our visits to Emm Bee were hassle and pressure free; no hard selling, just plain talking and sound advice. Once we made the decision to buy a new Laika Ecovip 309, all the details were confirmed and a collection date set. Everything went to plan and we collected the vehicle as scheduled. On collection day the vehicle handover was a long drawn out event (as to be expected with… Read Full Review

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★★★★☆

“Great, supportive team”

Written on: 23/05/2017 by JamesRose (1 review written)

I bought a Chausson Welcome 610 as my first Motorhome as it won an award for its design. I am very pleased with the layout and Ford chassis which is surprisingly easy to drive. Staff have been very helpful supporting me over this first year and I have welcomed their input during this steep learning curve. There have been a fair few issues with the MoHo but these are being resolved - Chausson are very slow to send their spare parts and replacements over from their HQ in France - not the staff at… Read Full Review

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★★★★★

“second-hand hymer, first class service”

Written on: 23/05/2017 by hymers-r-us (1 review written)

recently bought a hymer van from emmbee. this is an older van. the transition from seeing the van on website to viewing was an easier process than we thought. As we were coming from Northern Ireland it was a bit of an adventure. The staff and customer service at emmbee was first class, everything went very smoothly and when we picked up the van it was sparkling. We were given all the info we needed and have been away several times since then. Would highly recommend this company… Read Full Review

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★★★★★

“Liking the Laika”

Written on: 22/05/2017

Bought a new Laika 309 2 weeks ago. Fantastic van and does everything it says on the tin. Just come back from a week in Scotland where it behaved beautifully. Superb quality and excellent features. The buying process at Em Bee was fantastic, even though the first couple of vans offered didn't quite hit the spot, we persevered and eventually after coming to look at a different one, fell in love with this. Would thoroughly recommend Em Bee to anyone. You won't be pressured and the staff are… Read Full Review

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★★★★★

“I'm liking my Laika”

Written on: 21/05/2017 by HudsonHutchison (1 review written)

Picked up my Laika 309 two weeks ago after looking at 3 or 4 vans. Went straight up to scotland and loved it. Worth waiting to get the right one. Staff couldnt have been more helpful. Very pleasant experience all round. Great van, great service. What more can I say!!… Read Full Review

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★★★★☆

“AfterSales”

Written on: 19/05/2017 by Chasson610 (1 review written)

We have had our second Habitation service at Emm Bee this week. The main reason we returned to Emm Bee is down to one individual This persons approach to us was unique All our issues and problems have been consistantly dealt with in a professional courteous and timely manner We felt we our Motorhome issues were listened to, explored and remedied. most of all we felt valued, something which is sadly lacking in this industry in our experience I know without doubt if this person was not… Read Full Review

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★★★★★

“More than happy”

Written on: 17/05/2017 by Gordon105 (1 review written)

Fantastic service providing the exact vehicle to meet my needs, we have already been enjoying our new roller team motorhome. Many thanks to the team… Read Full Review

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★★★★★

“Picked our motorhome up a week ago today been for a...”

Written on: 15/05/2017 by Swiftescape (1 review written)

Picked our motorhome up a week ago today been for a few drives and had fish and chips parked up also had our first weekend away we loved it ! Now trying to find a site in Anglesey for this weekend. Thanks we are made up with it and your service was fabulous our friends have already been down and left there number with you . … Read Full Review

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★★★★★

“Simply the best”

Written on: 15/05/2017 by Crossfield (1 review written)

Picked up our new Ixeo 734 2nd week of March,already had 5weekends away with it,absolutely made up with it, this is our third motorhome,we have finally found the one that clicks all the boxes, many thanks Emm Bee motorhomes… Read Full Review

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★★★★☆

“First Time”

Written on: 15/05/2017 by RollerTeam670 (1 review written)

Alround good service. We were first time buyers, and totally " green" to motorhomes. Everything went to plan and no hitchs. We are thrilled with the purchase. Europe here we come! Thanks to all, and must not forget to give the advisor a mention for his assistance and reassurance. … Read Full Review

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★★★★★

“outstanding communication and fantastic service”

Written on: 27/02/2017 by lxPhillips243 (1 review written)

Just a quick message (I never normally do these sorts of things). Just had the best customer service & buying experience for a long time. We're currently in the Italian alps and needed a few bits and information /expertise from Emmbee. I've been communicating with a salesman (Parts and Accessories) & his expertise, knowledge & patience is second to none. Even though I've been asking silly questions about things I don't really understand, he has been outstanding and a breath of fresh air to… Read Full Review

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★☆☆☆☆

“Show Tickets”

Written on: 29/01/2017 by Johnnr1000 (1 review written)

We visited Emm Bee in the late summer and was quite impressed with the place and models on show. We know someone who purchased their motor home from them. I registered for free tickets for the Manchester show in January on Facebook. They never came - one week before the show I received an e-mail asking for my address to send the free tickets too. They never came and after a phone call to see if they could be left on the door, I was told they couldn't and I would have to travel to their site… Read Full Review

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Emmbee-Emmbee's Response to Johnnr1000's Review

Written on: 20/02/2017

Im sorry to hear of your problems in receiving the complimentary show tickets. We received these tickets later than normal from the show organisers, and as such we asked for these to be sent directly to customers in order to save time.
We have since discovered that a number of these were never sent. The organisers do not allow us to 'place tickets at the door', a request we have made previously. I apologise for the inconvenience this has caused you.
If you were to have spoken to any of the Emm Bee team at the show we would have been happy to refund you the cost of the entrance tickets. Its unfortunate that you feel this is enough to discount you completely from purchasing a motorhome from Emm Bee. We would relish a chance to enhance your confidence in Emm Bee and can assure you of our commitment to customers both current and prospective.

Kindest Regards
Phil Barker
Director
Emm Bee Motorhomes

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★★★★★

“Great service and friendly knowledgeable staff”

Written on: 28/11/2016 by ColinandMichell (1 review written)

We recently purchased our 2nd new motor home from Emm Bee and returned to them as we have always rated their service in the past. We also recommended to our friends who have also purchased their first motor home from Emm Bee. He goes out of his way to make sure we were happy with everything and their aftercare is very good… Read Full Review

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★★★★★

“Our New Ford Chausson Best of 10”

Written on: 26/11/2016 by Uriel440 (1 review written)

As previously owned a couple of caravans we dropped into Emm Bee to check their offers. We instantly fell for the Ford Chausson Best of 10 being, according to my wife "cute" and exactly what we needed. We dealt with an advisor who was very helpful and knowledgeable. We were given all the help we needed to understand the workings of a motor home including a test drive to check it was suitable for us both to drive. We purchased the motor home and apart from a couple of small problems which were… Read Full Review

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