Emm Bee Reviews - www.emm-bee.co.uk

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★★★★★
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Latest Reviews

★★★★☆

“We Laika you a lot!”

Written on: 25/05/2017 by tactics (1 review written)

As first time motor home buyers we weren't too sure what we wanted and what, if any, extras we needed to consider. Our visits to Emm Bee were hassle and pressure free; no hard selling, just plain talking and sound advice. Once we made the decision to buy a new Laika Ecovip 309, all the details were confirmed and a collection date set. Everything went to plan and we collected the vehicle as scheduled. On collection day the vehicle handover was a long drawn out event (as to be expected with… Read Full Review

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★★★★☆

“Great, supportive team”

Written on: 23/05/2017 by JamesRose (1 review written)

I bought a Chausson Welcome 610 as my first Motorhome as it won an award for its design. I am very pleased with the layout and Ford chassis which is surprisingly easy to drive. Staff have been very helpful supporting me over this first year and I have welcomed their input during this steep learning curve. There have been a fair few issues with the MoHo but these are being resolved - Chausson are very slow to send their spare parts and replacements over from their HQ in France - not the staff at… Read Full Review

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★★★★★

“second-hand hymer, first class service”

Written on: 23/05/2017 by hymers-r-us (1 review written)

recently bought a hymer van from emmbee. this is an older van. the transition from seeing the van on website to viewing was an easier process than we thought. As we were coming from Northern Ireland it was a bit of an adventure. The staff and customer service at emmbee was first class, everything went very smoothly and when we picked up the van it was sparkling. We were given all the info we needed and have been away several times since then. Would highly recommend this company… Read Full Review

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★★★★★

“Liking the Laika”

Written on: 22/05/2017

Bought a new Laika 309 2 weeks ago. Fantastic van and does everything it says on the tin. Just come back from a week in Scotland where it behaved beautifully. Superb quality and excellent features. The buying process at Em Bee was fantastic, even though the first couple of vans offered didn't quite hit the spot, we persevered and eventually after coming to look at a different one, fell in love with this. Would thoroughly recommend Em Bee to anyone. You won't be pressured and the staff are… Read Full Review

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★★★★★

“I'm liking my Laika”

Written on: 21/05/2017 by HudsonHutchison (1 review written)

Picked up my Laika 309 two weeks ago after looking at 3 or 4 vans. Went straight up to scotland and loved it. Worth waiting to get the right one. Staff couldnt have been more helpful. Very pleasant experience all round. Great van, great service. What more can I say!!… Read Full Review

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★★★★☆

“AfterSales”

Written on: 19/05/2017 by Chasson610 (1 review written)

We have had our second Habitation service at Emm Bee this week. The main reason we returned to Emm Bee is down to one individual This persons approach to us was unique All our issues and problems have been consistantly dealt with in a professional courteous and timely manner We felt we our Motorhome issues were listened to, explored and remedied. most of all we felt valued, something which is sadly lacking in this industry in our experience I know without doubt if this person was not… Read Full Review

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★★★★★

“More than happy”

Written on: 17/05/2017 by Gordon105 (1 review written)

Fantastic service providing the exact vehicle to meet my needs, we have already been enjoying our new roller team motorhome. Many thanks to the team… Read Full Review

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★★★★★

“Picked our motorhome up a week ago today been for a...”

Written on: 15/05/2017 by Swiftescape (1 review written)

Picked our motorhome up a week ago today been for a few drives and had fish and chips parked up also had our first weekend away we loved it ! Now trying to find a site in Anglesey for this weekend. Thanks we are made up with it and your service was fabulous our friends have already been down and left there number with you . … Read Full Review

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★★★★★

“Simply the best”

Written on: 15/05/2017 by Crossfield (1 review written)

Picked up our new Ixeo 734 2nd week of March,already had 5weekends away with it,absolutely made up with it, this is our third motorhome,we have finally found the one that clicks all the boxes, many thanks Emm Bee motorhomes… Read Full Review

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★★★★☆

“First Time”

Written on: 15/05/2017 by RollerTeam670 (1 review written)

Alround good service. We were first time buyers, and totally " green" to motorhomes. Everything went to plan and no hitchs. We are thrilled with the purchase. Europe here we come! Thanks to all, and must not forget to give the advisor a mention for his assistance and reassurance. … Read Full Review

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★★★★★

“outstanding communication and fantastic service”

Written on: 27/02/2017 by lxPhillips243 (1 review written)

Just a quick message (I never normally do these sorts of things). Just had the best customer service & buying experience for a long time. We're currently in the Italian alps and needed a few bits and information /expertise from Emmbee. I've been communicating with a salesman (Parts and Accessories) & his expertise, knowledge & patience is second to none. Even though I've been asking silly questions about things I don't really understand, he has been outstanding and a breath of fresh air to… Read Full Review

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★☆☆☆☆

“Show Tickets”

Written on: 29/01/2017 by Johnnr1000 (1 review written)

We visited Emm Bee in the late summer and was quite impressed with the place and models on show. We know someone who purchased their motor home from them. I registered for free tickets for the Manchester show in January on Facebook. They never came - one week before the show I received an e-mail asking for my address to send the free tickets too. They never came and after a phone call to see if they could be left on the door, I was told they couldn't and I would have to travel to their site… Read Full Review

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Emmbee-Emmbee's Response to Johnnr1000's Review

Written on: 20/02/2017

Im sorry to hear of your problems in receiving the complimentary show tickets. We received these tickets later than normal from the show organisers, and as such we asked for these to be sent directly to customers in order to save time.
We have since discovered that a number of these were never sent. The organisers do not allow us to 'place tickets at the door', a request we have made previously. I apologise for the inconvenience this has caused you.
If you were to have spoken to any of the Emm Bee team at the show we would have been happy to refund you the cost of the entrance tickets. Its unfortunate that you feel this is enough to discount you completely from purchasing a motorhome from Emm Bee. We would relish a chance to enhance your confidence in Emm Bee and can assure you of our commitment to customers both current and prospective.

Kindest Regards
Phil Barker
Director
Emm Bee Motorhomes

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★★★★★

“Great service and friendly knowledgeable staff”

Written on: 28/11/2016 by ColinandMichell (1 review written)

We recently purchased our 2nd new motor home from Emm Bee and returned to them as we have always rated their service in the past. We also recommended to our friends who have also purchased their first motor home from Emm Bee. He goes out of his way to make sure we were happy with everything and their aftercare is very good… Read Full Review

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★★★★★

“Our New Ford Chausson Best of 10”

Written on: 26/11/2016 by Uriel440 (1 review written)

As previously owned a couple of caravans we dropped into Emm Bee to check their offers. We instantly fell for the Ford Chausson Best of 10 being, according to my wife "cute" and exactly what we needed. We dealt with an advisor who was very helpful and knowledgeable. We were given all the help we needed to understand the workings of a motor home including a test drive to check it was suitable for us both to drive. We purchased the motor home and apart from a couple of small problems which were… Read Full Review

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★★★★★

“camper van heaven ”

Written on: 25/11/2016 by JovaniBurns (1 review written)

All the staff were/are very helpful and attentive to after sales issues. We would definitely buy another motor home from EmmBee even though it means traveling from Aberdeen… Read Full Review

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★★★★★

“New Laika Motorhome”

Written on: 24/11/2016 by Ryderf389 (1 review written)

This was our 3rd New motorhome from Emm bee. We have found them to be competitive on prices and also have a large selection on site that makes choosing a motorhome that fits your individual requirements a lot easier than looking on the internet. Any problems that we have encountered have been resolved satisfactorily although sometimes the service department can be quite busy and you cannot book in for a few weeks. Overall I would definitely recommend a visit. Only be warned you may come away… Read Full Review

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★★★★★

“EmmBee Motorhomes”

Written on: 23/11/2016 by 214Milne (1 review written)

We bought our burstner nexxo 740 from EmmBee in September and from start to finish the team couldn't have been more helpful. If we ever think of purchasing again, this would be the first place we will head for… Read Full Review

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★★★★★

“Reliable, friendly and efficient”

Written on: 21/11/2016

We came across Emmbee at the Manchester Caravan and Motorhome show. We were impressed by their non-pressured sales pitch and expertise. Subsequently we visited their dealership where we purchased a new motorhome. At all stages in the process, we experienced friendly, professional care and advice. We were kept well informed at all stages of the procedure and developed a good relationship with staff. Most impressed… Read Full Review

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★★★★★

“Great hopes of Emmbee”

Written on: 22/10/2016 by A.and.M.Grieves (1 review written)

We have recently returned from the autumn 2016 NEC Motorshow where we planned to buy our first motorhome. We did have a make and model in mind and the choice was made that this is the one for us. We made the decision not to purchase from the company who are literally "near our doorstop" in preference to Emmbee (a journey of 130 miles) as we found them very friendly, helpful, approachable and competitive. I do hope we don't regret this but I think this will not be the case. Sales team could… Read Full Review

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★★★★★

“WE HAVE ONLY GOOD THINGS TO SAY ABOUT EMM-BEE & STAFF!!!”

Written on: 21/09/2016 by Mark.Hall (1 review written)

For our first purchase, we researched the many motor homes available and while we didnt exactly know what make or model to purchase, we had a good idea what we wanted from a motorhome. We visited a number of dealers, and eventually came to EMM-BEE. Very relaxed no pressure approach from the staff and our salesman let us know if we needed information on anything he was just around the corner and ready to help. Well we looked at everything and eventually found the vehichle that we felt matched… Read Full Review

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