Great sales, Rubbish service center.

Campbells Caravans, Preston, Lancashire
★★★☆☆
3.4
From 145 reviews
61.0% of users recommend this

  • Value For Money

140Suarez's review of Campbells Caravans, Preston, Lancashire

“Great sales, Rubbish service center.”

★★☆☆☆

written by 140Suarez on 26/01/2017

Sales staff at Campbells are very helpful. I cannot fault them. But the service center are still a waste of space. I bought a new van of them a few months ago and found problems as soon a I got it to the site. Nothing new for Campbells. Thier pre delivery check told me all ok but all was not. Now I trying to get the problems sorted, I cannot get the van in to be fixed. I sick of chasing the service team. There is always an excuse. I have bought a few van from Campbells and always had trouble with the service center. I thought when they split from Prestons Caravans the service center would improve. Its has not I am sorry to say. If the service center got its act together it would be a good company. Evryone I know on site who as bought from Campbells as nothing good to say about them.

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Campbellscaravans's Comment

Written on: 15/02/2017

Hello - I'm sorry to hear you have an unresolved issue and would like to assist if possible. Can you email me the details please.

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Mr_Phillips's Comment

Written on: 27/04/2017

Why were you not able to assist adequately in the first instance?

Too little too late.

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Mr_Phillips's Comment

Written on: 27/04/2017

We collected a new caravan. we were assured it had received a thorough PDI and valet as per the order.

It was dirty and had a number of glaring faults.

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