Car Valet UK - www.carvaletuk.co.uk Reviews

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Latest Reviews

★☆☆☆☆

“Terrible!”

Written on: 11/01/2016 by Janetq278 (1 review written)

Paid for the 5* service on Friday last week. Firstly the guy tried talking me into upgrading to the 5* plus service for an additional £10, declined as I didn't require the service of that. Returned to the car a few hours later and it was sparkling under the lights in the dark car park. Wasn't until we left that we could see they literally shook the mats out and didn't bother cleaning much inside as was still as it was before leaving the car with them. Outside looked ok but could have had a… Read Full Review

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★☆☆☆☆

“Waste off money don't bother here avoided it ”

Written on: 02/01/2016 by Graysonx445 (1 review written)

I pulled into chapplefeailds car park with a car that needed a valet!! It all looked professional and at £16 I thought that's steep but maybe they are good at this!!! So I was asked to sign a waver as soon as I asked to have my car cleaned this all seem well until I returned!! Then on my return I was told its cash!!!?? So i had to return to the mal after paying for my parking, then the hesitation on the change from a twenty pound note seemed to suggest that they wanted a tip?!?!???!??! well… Read Full Review

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★☆☆☆☆

“I got my car cleaned by Car Valet uk at the Portsmouth...”

Written on: 17/11/2015 by Shaz1977 (1 review written)

I got my car cleaned by Car Valet uk at the Portsmouth location on Thursday. Left my car at 12.30 and said I would return at 14.30 and needed it ready. On return my car wasn't finished and I had to wait whilst they rushed to complete. Friday my daughter asked me for her trainers that she had left in the back of the car , well after searching we did not come across trainers ! I contacted the head office of this company admitially it was out of hours so I left a voice mail explaining my… Read Full Review

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★☆☆☆☆

“Rubbish Job”

Written on: 14/11/2015 by enHatch496 (1 review written)

Needless to say I'm really disappointed. Could go on but at the end of the day I'd strongly advise never using these guys at any location… Read Full Review

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★☆☆☆☆

“Utter Rubbish”

Written on: 25/10/2015

I went shopping at the metro centre yesterday and thought I would try out the valet service offered (5* Plus £28) at the yellow multi story. All seemed fine upon return, car was seemingly gleaming in the darkness of the multi story. After paying and leaving the darkness of the car park it became apparent that none of the windows in the car had been cleaned at all, the interior still had dust and debris on the carpets, the alloy wheels had been cleaned but not to a good standard at all as there… Read Full Review

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★★★★★

“JOB PERFECT!”

Written on: 10/08/2015 by dandan123 (1 review written)

Left my car at a one of the sites in Watford for a 5* and it was as expected. Would recommend it to anyone!… Read Full Review

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★☆☆☆☆

“Do not use at all.”

Written on: 20/07/2015 by Pablom371 (1 review written)

I called into the Metrocentre (yellow) car park and thought the car needed cleaning and I was going to be n hour or so. I opted for the 5* clean. On returning to my car I was impressed with the shine albeit in a dark multi storey car park. When I looked closer the car had marks all over it, apparently tree sap and to remove this would scratch the paint, the alloy wheels and still black with brake dust and apparently this is due to them being neglected for to long. My car is a 64 plate that… Read Full Review

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★★★★☆

“4x4”

Written on: 06/07/2015 by Monty54 (1 review written)

Took my 4x4 to Gateshead metro centre after a day in the mud round Keilder. Took the full valet as was using the vehicle for a suit and tie function that evening. The car was immaculate on my return. Inside was as clean as the day I bought it , even the dog hairs had disappeared. Outside was gleaming as were the wheels ( first time in a while). Overall a great service and I would definitely use the Gateshead facility again… Read Full Review

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★☆☆☆☆

“An utter rip-off. Nothing more, nothing less. ”

Written on: 26/06/2015 by Jazzhands69 (1 review written)

Last week, my mother and I drove down to the Metro Centre to do some shopping, as people do. However, my mother noticed that my car wasn't quite as clean as it could be on the inside. As such, we dropped it off with the folks at Car Valet UK and went off to flaunt some of our dough for a few hours. When we returned, we were greeted by an Eastern European employee who hurriedly told us how much we needed to pay. Neither my mother nor I could understand why he was in such a rush, and indeed, the… Read Full Review

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★☆☆☆☆

“Appalling”

Written on: 24/04/2015

Would not recommend this company, no effort was made, 5*+ service on my car for £30 and still came out dirty, was rushing very quickly, couldn't speak a word of English as no surprise which made things 10x worse, do NOT use this company's services and spend your money else where. This was at Lakeside shopping centre… Read Full Review

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★☆☆☆☆

“£285 to repair the damage caused by this company”

Written on: 27/08/2014 by 329Manning (1 review written)

I left my car for a 5* service at Chapelfield Shopping Centre in Norwich. Cost for the service £20 cost to repair damage caused £285... No attempt was made to clean my car when left with this company. My car is cleaned at least once a week so it was not in a bad condition but being away from home I decided at £20 it must be superior service on offer so left it while I went to shop. On my return my car was in a worse condition than when I left it one hour earlier some attempt had been made… Read Full Review

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★☆☆☆☆

“Save your money!!”

Written on: 29/04/2014 by Zaksi2012 (1 review written)

Took my car to Gateshead Metrocentre, left it for 2 hours (only 1 other car being cleaned. Paid £18 for a '5* clean' . Yes, the inside was hoovered, most of the inside was polished (bits missed), but the external clean was non existent. The windows had been wiped with a dirty cloth which left streak marks outside, not cleaned inside, the exterior bodywork which was meant to be cleaned hadn't been touched! I've ended up washing the car and cleaning inside myself. Never use again and will not… Read Full Review

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★☆☆☆☆

“Car Valet Uk Cardiff £300 of damage”

Written on: 17/04/2014 by pmw858600 (1 review written)

Used this service in the St Davids shopping centre car park. They have very little water and my 6yo could clean a car to a higher standard. Oh and £300 worth of body damage!!!!!!! They are all very rude and do not take any responsibility. The car had obviously be driven into one of the pillars in the car park. I called and emailed a guy who has made lots promises and excuses but has done nothing. We will see if my last email is accepted and will be looking at raising via the small… Read Full Review

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★☆☆☆☆

“Very dissapointed”

Written on: 01/04/2014 by Kayad143 (1 review written)

May be it is April Fools Day! Only when I got home and looked around the car did I think they were having a laugh. Not cleaned properly inside or out. bits on seats, crumbs under seats, and it had a smell inside I could not describe. Door frames not wiped down, I could go on. But hey I got all this for a mere £25.00 Never again. … Read Full Review

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★☆☆☆☆

“Terrible service ”

Written on: 21/03/2014 by 298Bell (1 review written)

Just awful. £28 for valet and car still dirty inside and out. Not ready when it was supposed to be and attendant not interested when challenged on the appalling service. Do not throw your money away using this third rate service… Read Full Review

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★☆☆☆☆

“thiefs”

Written on: 12/03/2014 by Spence449 (1 review written)

Put the car in here because of convenience I was asked if they were any valuables in the car which I told them ther was none I was told to come back in 2 hours on my return 3 hours later car still wasn't ready when it eventually was the seats hadn't been cleaned properly and a small amount of change was missing approx 50p it wasn't a huge amount but didn't expect it to be taken avoid at all costs… Read Full Review

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★☆☆☆☆

“Worst ever”

Written on: 26/01/2014

We dropped our car off to get a 5 star clean for £18, they told us it would take 1.5 hours. We can back paid and left. Our rubber floor mats were soaking wet, there was loads of dog hair and sand left everywhere from our last beach visit, streaky windows and no air fresher sprayed. Can't believe we paid for this. So disappointed Quite rude staff that hint for tips they clearly don't deserve… Read Full Review

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★☆☆☆☆

“Absolute sham. This is stealing.”

Written on: 26/09/2013 by Pt1975 (1 review written)

I took my car to be valeted at Liverpool One today. Paid £25. Took 3 hours. The man could barely speak one word of English. On retuning to my car it was clean outside but smeared windows. I paid as I did not fancy trying to explain this to the man who could neither speak not understand basic english. When I got outside the car park, in the daylight I was stunned to find the car had not been touched inside at all. It was exactly as I'd left it. Despite leaving messages on their 'help'line I've… Read Full Review

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★☆☆☆☆

“Broken my car seat !”

Written on: 05/09/2013 by donotusethemagain (1 review written)

I have had my car washed with car valet uk about a week ago. It was in Bristol Cabot Circus Car Park. It took them 3 hours to wash my car and when I went back to pick it up my car seat was broken, they snapped off the handle and was lying to my face that the handle weren't there. I had a good look round the car and mysteriously I found it under the seat! I have emailed them on few occasions but they don't want to take any responsibility for it. DO NOT USE THEM !!!!!! … Read Full Review

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★☆☆☆☆

“Damaged my car!”

Written on: 20/08/2013 by Icegates1 (1 review written)

Disgraceful, lacking in professional integrity, dishonest and downright disappointing! Paid £30 for their top service at the Hanley Potteries Shopping Centre and they damaged my car. Just because I drove off and only discovered the damage the day after they deny liability! I took photos, contacted them as soon as I discovered the damage but my word against theirs - really as if I have the time or the inclination to mislead them, my car has less than 7k miles and its been damaged by their… Read Full Review

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