refunding following death a relative

Motorpoint www.motorpoint.co.uk
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paulads1's review of Motorpoint www.motorpoint.co.uk

“refunding following death a relative”

★☆☆☆☆

written by paulads1 on 27/06/2017

I have been waiting over 4 months for the refund of a auto protect policy from motor point. upon reporting the death of my brother I was informed by email that a full refund would be made to his estate.

I have since been passed from pillar to post to no avail.

I would advise anybody to look elsewhere for gap insurance.

I will be putting a small claim in to the county court today.

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Motorpoint's Response to paulads1's Review

Written on: 28/06/2017

Hi there, thank you for your comments. I understand entirely that this was a drawn out process. I offer my sincerest apology for the delay this has taken, and any unnecessary stress this may have caused you. This has been resolved now, and i apologise again for any problems this may have caused
Kind regards,
Rachael

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