Fords Of Winsford, Cheshire www.fow.co.uk Review

Buying My New Toyota Rav4

WRITE A REVIEW

★★★★☆

4.3 / 5

From 411 reviews

87.1% of users recommend this

Customer service
Value For Money

JohnWhelan's review of Fords Of Winsford, Cheshire www.fow.co.uk

★★★★☆

WRITE A REVIEW

“Buying My New Toyota Rav4”

Written on: 23/05/2012 by JohnWhelan (1 review written)

Happy with valuation of my car, choice of cars was excellent my wife and I struggled to agree what car we both liked. Fords relaxed approach and the fact we could take out many vehicles with no pressure was extremely helpful. Once we decided on a car salesman Tony Williamson was extremely helpful, and not pushy the deal was done in an hour. Then when we went to pick up our car Malcolm Wilkinson was very helpful and explained all about the warranties we had purchased, we are very pleased with our purchase and would not hesitate to use fords again.

Customer service
Value For Money

Customer_Care_Team's Response to JohnWhelan's Review

Written on: 24/05/2012

Dear Guest,

We strive to provide you with the best possible service, and when you feel that we failed to meet your expectations, it is very important for us to know.

We are truly disappointed you received service that prompted you to post your comments on this review centre, and we regret any inconvenience or frustration that your experience has caused you.

To ensure that our staff conducts itself in a manner that reflects the high regard we have for you our customer, we are very keen to discuss your experience with you, please forward your contact details to our customer service team Customerservices@fow.co.uk or contact our Aftersales team by calling 01606 861234

Thank you again for bringing this matter to our attention.

Reply to this comment