Drive Happy? Yeah Right!

I am not surprised this company has gone into administration. I have only ever come across a small number of nice people that worked there. The rest were just rude and pushy, especially the managers. The cars were over priced and they never gave you the finance deal they promised at the start. Was kept there for over 4 hours and they said I could have the 5 year 'Drive Happy' package for free as I was a returning good customer. Then once I had signed the paper work and they talked me through it they gave me another page that shows they added the 'Drive Happy' package for an extra £2000 on to my finance. When I questioned them about it I was told that the finance company had insisted otherwise they wouldn't give me the finance. But after 4 hours, it being nearly 9pm and after a long day at work, plus the fact they had me sign the paper work before they mentioned the extra £2000 to "save time", I left with a new car, which I like, but is costing me double what I was paying for my previous car and a lot more than if I went to Ford and brought a new Focus without having a deposit. 'Drive Happy'?!?! Well that is just the final slap in the face really, isn't it?