Terrible Customer Experience

I spent over £13k with them a few weeks ago. Drove the car away, got a mile down the road and realised they had
a) left 0 miles of fuel in the car
b) left three of the tyres with low pressure

When I rectified the above I got on the motorway only to find the car shakes to the point my three year olds voice was shaking when she spoke.

I called to complain immediately and the chap proceeded to tell me how 'he could not help me' for about a week! No apology until I eventually lost my cool and reminded him I had just given CarShop £13k

Problem was not resolved in time for our holiday so had to take a different vehicle. Problem eventually fixed by Halfords - or so we thought. Got on motorway yesterday and same problem remains.

The only time I appeared to get any apology was when I mentioned them on twitter. That apology was not good enough in my opinion and the car remains unfit for purpose.

We have also still not received the full service history which they said would be in the post the day after purchase! It feels to me like they have absolutely no interest in you when you have handed over your money. It has been all down to us to get it sorted with Halfords.