No Pressure

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★★★★☆
3.6 / 5
From 308 reviews
74.0% of users recommend this

  • Customer service

  • Value For Money

Casper2's review of CarShop, Doncaster

★★★★☆
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“No Pressure”

Written on: 09/04/2012 by Casper2

Having walked out of a local dealership due to their pushy sales techniques and "I know better than you" attitude, The Car Shop sales person 'Bobby' was a refreshing change and has altered my negative perception of car sales people. The whole experience of purchasing a car from Bobby was relaxed and he gave me plenty of opportunity to look around and consider my options. The purchase details were conducted in private rather than in the showroom, which again, makes a nice change. I am very pleased with my purchase, which was a Fiat 500 with 10 miles on the clock. The only negative point regarding this purchase was a 2 day delay in collecting the car due to the log book not being available. As a result I was promised a couple of cans of fuel to get me on my way. This didn't happen and furthermore I was sent off in my new car with practically no fuel in it's tank on a day when all local filling stations had run out due to an impending strike. However, I would still recommend the car shop to my family and friends.

  • Customer service

  • Value For Money

Doncastercollections's Response to Casper2's Review

Written on: 09/04/2012

Many thanks for taking the time to write a review regarding your recent purchase at Car Shop. All our Customer Consultants are highly trained and offer a no hassle pressure free service and your kind comments regarding Bobby will of course be passed on. Our Business Specialists are there to guide you through the different finance packages and appreciate the need for this to be done with discretion and professionalism which is why this is done in private. May I offer my sincere apologies regarding the matter with the logbook and apologise that this resulted in delaying your enjoyment of your new vehicle. We look forward to seeing you when you next look to purchase your next vehicle and wish you many happy years of motoring.

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