Recommended for choice & helpfulness

Car Giant - www.cargiant.co.uk
★★★★☆
4.3
86.0% of users recommend this
  • Customer service

  • Value For Money

Guest's review of Car Giant - www.cargiant.co.uk

“Recommended for choice and helpfulness ”

★★★★★

written by on 24/12/2014

I visited Car Giant as they had 2 of the type of car at the type of price I wanted. They had cars I was interested in buying actually in one place to see and compare - unlike other dealers I'd looked at online. And it was easy to arrange a convenient time to test drive, which in my case was relatively late in the evening.
The only thing I wish I'd realised was that you have to book a test drive beforehand, not just turn up!
Anyway I found they had more suitable cars that I wanted to consider than just the 2 cars I'd known about in advance - more options obviously good. For the test drives there was to my pleasant surprise no hanging around waiting at all, and helpful staff although they were obviously busy took time to answer questions, and were non-pushy.
When it came to arranging to buy the car it was again non-pushy and easy and clear to arrange a deposit for a purchase date a week ahead. And the sales staff were helpful in offering and explaining products like purchase plan options, Guardex, and insurance protection, some of which I found worth knowing about and took up.
Buying a car is, for me at least, a stressful business - making sure all the relevant documents are sorted, ready and in place - and buying in other situations I'v sometimes had to re-check afterwards if anything was left or passed over! When it came to buying, Car Giant staffs' knowledge and most of all their attitude and readiness to answer questions, and be helpful, took a lot of the stress out of the whole process, and I left with a car and confidence that I'd been able to make the right decision.

  • London

    Town/City

  • Customer service

  • Value For Money

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