Rip off - better to rent

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ZipCar www.zipcar.co.uk
★☆☆☆☆
1.3
10.0% of users recommend this

Allisonk417's review of ZipCar www.zipcar.co.uk

“Rip off - better to rent”

★☆☆☆☆

written by Allisonk417 on 19/03/2014

I signed up for the service because I no longer had a company car and was happy that the service could be purchased on a monthly basis. The plan was to use this as an interim service. However, I lost my job and when I went to cancel (having paid over £20 per month including insurance for a service I had only used once) I was told that it was a 'yearly membership' and that I would need to continue to pay the membership fee for the next 8 months. The year lock-in was not made clear over the phone and you're expected to read the small print on their website. The staff were completely unsympathetic and I was told that if I cancelled my standing order, the remaining fees would be pursued. There are other services where you don't have to pay a 'membership' fee and are more flexible. With £6 per hour rental, this service really is not good value.

  • Value For Money

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