Written on: 17/06/2012 by MarkMZ (1 review written)
as you may have guessed from the title I can't recommend these people other than to trading standards, or, frankly, the police.
Sent a blown ecu to them for repair: prior to posting had a check inside the case to establish if there was a visible fault, which indeed there was : burnt diode (very). Took a photo, packed it up and off it went. Came back a few days later, having been charged over £300, with a label on the case which read ' unit rebuilt & tested by ecu doctor'
Now that was a big porkie because my engineer immediately told me the unit was dead as a dodo - when I cracked the case open again I saw exactly the same burnt diode and tracks (not a repeat failure, this was to-the-pixel identical to my before-repair photo ie the fault had not been touched, never mind repaired) What they had done which makes this so cynical was they'd opened the case and resealed it: the mastic was now black where before it had been grey. In other words: on inspection they had decided they couldn't repair it but thought they'd pull a fast one.
Now this is what they will do when you find yourself in the same position as me: you call and say 'hey this hasn't been fixed' to which they will reply 'yes it was, your engineer must have damaged it, go away'
Lucky for me I had a wee photo and with a Herculean effort in self-control suggested they refund me on the basis of the above, which they did.
I did call trading standards btw - I understood from my conversation that this outfit were known to them
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