Disapointing Repair Time

Solus www.solusarc.co.uk
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PeterRichardH's review of Solus www.solusarc.co.uk

“Disapointing Repair Time”

★★★☆☆

written by PeterRichardH on 26/05/2016

Although the repair work was excellent we were very disappointed with the time frame taken to repair the car.
1st Repair date given 20th then 23rd then 25th and finally got the car back on the 26th

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Solusarc's Response to PeterRichardH's Review

Written on: 27/05/2016

Good afternoon

Thank you for your review, I am sorry to read the completion date changed so many times. I would like to look into this with the site, could I ask you to spare a couple of minutes and let me know which site completed the repairs and the make and model of your car?

Many thanks
Cathy
Solus Customer Care

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Peterrichardh's reply to Solusarc's Comment

Written on: 27/05/2016

Warrington Audi A6 also since writing the review we have today been advised that they want the car back to put a chip protector film on the car

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Solusarc's reply to Peterrichardh's Comment

Written on: 27/05/2016

Thank you for responding, I will speak with Warrington and find out what is happening.

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