written by AC09 on 27/03/2017
The price looks attractive but beware of hidden extras.
I paid for a full service and MOT. I was told my 3yr old car had failed it's MOT, however when I phoned the garage direct I was told the car was only halfway through the service. The MOT was done before they serviced the car, so what it failed on should have been picked up in the service had they bothered to do the job in the correct order.
Poor customer service. Waiting on hold for over 30minutes then when I was told someone would phone back they never did.
Will never use this company again.
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Servicingstop's Response to AC09's Review
Written on: 28/03/2017
Dear Customer,
Thanks for getting in touch. We'd like to look into this further. Please email your reference number and a member of our team will be in touch.
Best Regards
Dean