3 attempts but fantastic work at the end & great staff

Nationwide Crash Repair Centre - www.nationwiderepairs.co.uk
★★★★★
4.7
93.0% of users recommend this
  • Value For Money

Mlz3211's review of Nationwide Crash Repair Centre - www.nationwiderepairs.co.uk

“3 attempts but fantastic work at the end and great staff”

★★★★☆

written by Mlz3211 on 13/08/2015

I was involved in a RTA mid July and Nationwide were my Insurance Companies preferred garage for the repairs.

Firstly, I wish to start off on 3 positive notes as I get sick of people only writing reviews to wine and moan about companies!

Point 1 - The car has been repaired and looks great, considering my Ford Kuga is 5 years old and me being extremely picky, the colour match is great.

Point 2 - The girls in the office who I dealt with on a number of occasions were brilliant and always got back when they said they would.

Point 3 - The drivers who collected and returned my vehicle were mega. Poor guys did have to see me on 2 occasions mind, but they were so tentative, polite and generally just lovely to deal with it made my communications easy with the company.

The only negative point is that it did take 3 attempts to get the vehicle to the standard I have received today, but hey, people make mistakes so I don't feel giving anything less that 4 out of 5 is fair.

For those of you who end up taking your car to this garage, just be mindful to thoroughly inspect your vehicle upon return. If there are any items not been missed then just liaise with them as it gets sorted.

Only recommendation I would make to Nationwide Repairers is to do more thorough checks prior to sending the vehicles out.

  • Aldridge

    Location

Nationwiderepairs's Response to Mlz3211's Review

Written on: 24/08/2015

Glad that you had such a positive experience with Nationwide Crash Repairs and thank you for taking the time to write such a thorough review.

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