Written on: 28/06/2012
have been a loyal customer (i think it was nationwide autocentre before the name change) - have been going to them for my MOT and annual service for the past 7 years, and every year spend at least £500 on repairs and service. Thinking that although my car is not new, but have kept up with the maintenance, so should pass my MOT this year. Received the phone call and was told 4 items failed and it costed me £700-£800 to repair!!!! I was absolutely shocked and in horror. I am not a car mechanic so no way of knowing whether it DID fail or not. My MOT passed last year so is it possible to have so many items failed???????!!!!
I WILL NEVER GO BACK BECAUSE I DO NOT TRUST THEM -THEIR PRICING SEEMS TO BE COMING OUT OF THIN AIR.
now that I read other people's review, I so regret not having read them before I went.
I hope the CEO of halfords is reading all these reviews - this is the true reflection of your company's service.
As rated by our community of reviewers
" Excellent customer service: frequent phone calls keeping me updated... " Read More
" Unexpected accident repair " Read More
" Professional Service, however final costs could be clearer. " Read More
Written by Seanb2uk
" Utter waste of time, no idea about customer service or care " Read More
" Unbelieveable!!! horrible company " Read More