Written on: 29/05/2012 by jellybean1955
Took the car to have a price for new springs and to have the rattling exhaust put right [ one that they had fitted only 2 weeks previous !!! ]. The price was OK so we booked an appointment for the 2 jobs to be done and left the car with them at 8.15. I was told it would be after 12 noon when the car could be collected. I rang at 2.30 to ask if it was ready, which it was. To be told they had spent less than a few minutes to sort out the exhaust and had NOT done the springs due to a "misunderstanding" was unbelievable! A whole day wasted. Come back tomorrow, he said. NO THANKS We'll go somewhere else.
TOTAL HALFWIT STAFF AT HALFORDS
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