They deserve a place on Rip Off Britain!!

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Halfords Reviews - halfords.com
★★☆☆☆
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osenior's review of Halfords Reviews - halfords.com

“They deserve a place on Rip Off Britain!!”

★☆☆☆☆

written by osenior on 28/09/2016

When an MOT centre is advertising tests for £20, it is obvious that they make up their money in high labour charges should the car fail. I had no choice but to use Halfords Autocentres as it was a Friday evening and needed to MOT my car by Monday morning so had to use an online booking service. I already knew my car would fail the MOT as only a few weeks before it was looked at by a Toyota main dealer for an unrelated issue and they flagged it up. It was a broken rubber bush. Toyota quoted £100 and being a main dealer I left it as it would be cheaper at an independent garage. Anyway, I got the expected call from Halfords telling me it had failed for the same reason and quoted me close to £250!!!! They were including numerous other components attached to the rubber bush which did not require replacement and when I challenged them referring to Toyota's quote of £100 to only replace the bush, Halfords called back and said it would therefore cost £69. I could not believe a reputable company such as Halfords would use old fashioned tactics in this day and age to prey on the normal motorist. They reinforce the motorist's lack of trust in the mechanic.

  • Southampton

    Location

  • Value For Money

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