written by JacquelynFournier on 19/06/2015
Bicycle puncture repair. Offered the 'slime' treatment for an extra £5. Total £17.99.
Bike was terrible upon its return, the back wheel wobbling about.
Got a mechanic to take a look. Turns out they don't even repair the puncture - they just pump it full of slime and that does the job.
In other words, you pay for a repair (which isn't really done), then you pay extra for something which actually does the job alone.
Sounds confusing, but basically you pay twice for the same 'repair'.
Contacted their 'customer services' using their online form.
Ignored.
Do not trust Halfords with your bike. No wonder the scores are low.
Quick turnaround, quick profit, rip-off.
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