Written on: 11/07/2012 by Richardreview123456
Worryingly similar to some of the other stories here. Took my car to have a service at Welwyn Halfords Autocentre, and while it was in had a call that both the front and back brake pads AND discs needed doing, being more than a bit suspicious said no.
Went to collect the car and had more detail from them: £520 or so to do the work, back of car brakes at manufacturers minimum recommendation (2mm), front close behind (4mm), but if they did they would be “brakes for life” etc and got the leaflet given to me.
Tried not to use the car and when I could had it checked elsewhere; nothing wrong with the discs and nothing even wrong with the pads, about half-worn, no need to change them!
I can’t believe this, I will never go to Halfords Autocentre again! This must be illegal retail practice! Be warned!
As rated by real users
"Excellent job" Read More
"Bad Customer service" Read More
"Best Service Ever!" Read More
"Installation Blues" Read More
"Easy " Read More
Nowayinhell's Response to Richardreview123456's Review
Written on: 17/07/2012
Please contact me at nowayinhell@hotmail.com
I am in a similar position with Halfords and would like to know what action you have taken
My actions so far are
Complaint lodged with Trading Standards
Issued notice of legal action
The more people that take this further, the sooner someone takes notice.