Formula One Autocentre, Gloucester Reviews

Formula One Autocentre, Gloucester
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★☆☆☆☆
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★☆☆☆☆
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“Worst repair experience of my life - Avoid at all cost”

Written on: 20/04/2012

I was referred to this Formual one Autocentre in Gloucester by the RAC (who informed me this was a reputable place) when my car broke down in the local area. When I was told it had been repaired, I went to pick up the car and requested a short test drive and during this, the same problem reappeared. They claimed it was a new fault which it wasn't and then they tried to blame it on the RAC for not making them aware of the problem (even though I had personally told him several times). During... (read more)

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★☆☆☆☆
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“Awful, stay away!”

Written on: 26/03/2012

Staffed by a bunch of amateurs. Following an MOT and service last year, I left the garage and when attempting to go round a corner, heard a terrible grinding noise in my wheels. It turned out they had forgotten to take the tracking tool off. I returned and questioned them about this, to which they responded that everything was OK. However, following an inspection recently, it turns out that there was damage. I am deeply disappointed with this service, and do not recommend anyone use this... (read more)

Guest's Comment

Written on: 02/04/2012

Hi, can you email details of your complaint please to careline@f1autocentres.com providing the branch in question and the date that your vehicle was MOT'd. We will then carry out an investigation and contact you with our findings.

Regards,

F1 Autocentres.

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F1Autocentres's Comment

Written on: 02/04/2012

Hi, sorry to hear about your poor experience at one of our branches. Can I ask you to email details of your complaint including the branch, date of MOT and the problems that you've had to careline@f1autocentres.com and we will look into this further for you.

Regards,

F1 Autocentres.

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