Rip off on some services

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Smith356's review of Formula One Autocentre, Birmingham

“Rip off on some services”

★☆☆☆☆

written by Smith356 on 02/12/2014

I read these reviews but I thought I would give them the benefit of the doubt. They may have staff there which are good at their job behind the scene and some of their prices are competitive but their staff at the front desk are rude and need some training, customer service training more like it. They try and rip you off on the services they charge. After an assessment from another dealer which found the same issues that they found. Ok good sign they know what there doing but I was told the replacements I needed was not needed and all was ok. Sadly I was just disappointed, I thought that you could trust them and not be over charged. Luckily I knew how much some services cost before hand and went somewhere else. I wouldn't use them again just due to the dishonestly of try to make me think I was getting a good deal.

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