written by papamike5 on 12/11/2023
There is no table of contents or index so you can find the area you need. There is an abundance of information but it seems to center mainly around the interior and wiring diagrams. I need help with knowing how to disassemble the engine compartment so I can replace the spark plugs and ignition coils. I couldn't find that. Maybe it's in there but I can not find it without a table of contents or index
written by avdn on 04/01/2023
I purchased a manual form emanualonline. They send ma a "link" that did nothing but dump my connection back into their main page. After trying for over an hour and following every single instruction AND GETTING NO DOWNLOAD, I informed the company that I wanted my money refunded. 8 hours later, I was getting spammed with corrected links. NOTE: this was only AFTER I wanted my money back. At this point, I was DONE. I have requested my refund (understand its only $22) 5 times, each time I have gotten excuses - and no money. They claim I have the link and have the download. Any IT person can tell that I have NEVER accessed that download link. So they are lying about the access. The customer service is HORRID and they do NOT deserve your business. I'm still waiting for my money. I WANT MY MONEY BACK.
written by Bartontr389 on 30/12/2022
Do not deal with these merchants. I purchased a manual that clearly states bmw e46 m3 on it when it does not even have the m3 in it, they now refuse to give me a refund because i downloaded the manual, in other words, the downloaded manual is useless to me and how am i supposed to know the m3 is not in it without downloading the manual and opening it up? Sham!
written by Mike3008 on 12/02/2022
I ordered a manual for a Peugeot 3008, with purpose of replacing the fan relay as well as the tappet cover gaskets. 1) There is no reference to fan relay whatsoever, not even a diagram showing its location. 2) There is no guide to replacing the tappet cover gaskets other than disassembling/re-assembling the entire cylinder head, which is described very briefly. A total waste of $27.
written by Linai121 on 25/01/2022
I purchased a manual for a Mitsubishi Rosa, and the listing claimed "MODELS COVERED: All Models/Engines/Trim/Transmissions Types Are Covered." I was sent a zip file with old PDFs from 2003, and engine models from late 90's. My 2012 vehicle is far from being covered. Email their support, and the only response I got was "Yeah, we don't have your model or engine. And we don't do refunds." They sell PDFs widely available online. Check that on other reliable meta-review websites. Stay away from these guys.
written by Northernwytch on 27/07/2021
Bought wrong manual. E-mailed them before I received download (which I never opened) said I bought a diesel version and could I have the Petrol version. They said they didn't do it and I could have an "instore credit for a different manual". WHAT GOOD IS THAT TO ME - I ONLY HAVE ONE VAN ??? Bad customer service, never again.
written by on 19/04/2021
Purchased a Parts and Repair manual, received a link to a Flat Rate billing manual which is useless. Repeated attempts with Support got nowhere, denying the problem, would not correct error or refund purchase. Eventually Support offered "store credit". I don't want "store credit", I want what i paid for or a refund. Now I must hassle with disputing this charge with the credit card company. Bad experience!
written by Broussard284 on 10/02/2021
As part of an elaborate network of deceptive sales practices eManualOnline misrepresents their online automotive manuals downloads as the first layer of "bait & switch". When you discover what you receive is not what you ordered they will then refuse to refund your money. They will even go as far as re a PayPal dispute by offering a full refund contingent on the impossible physical return of the digital download. DON'T BELIEVE THE POSITIVE REVIEWS OF THIS COMPANY, THEY'RE MADE UP! LOOK INSTEAD AT THE BETTER BUSINESS BUREAU AND SEE THEIR "F" RATING.
written by jme145 on 05/01/2021
Ordered a Service\Mainenace Manual for a JD 4500 Tractor. Paid for it and was sent a file with garbage for all kinds of tractors but not the one for the JD 4500. Contacted the company and all they kept saying was that it was in the downloadable file. It was not and they have refused to refund my money. DO not use this firm
written by eddie755 on 28/05/2020
I purchased a manual for my motorcycle. Problem was it was partially written in a foreign language. They would not refund my purchase claiming it was a fully functional product.
written by PHW110 on 25/04/2020
I emailed the pre-sales support staff to enquire whether their manual for the Onan Cumming marine diesel covered heat exchange repair. I recieved a response that it covered 'all scenarios'. I purchased the document and was sent a copy of the operators service manual (which is provided free by Onan Cummings) and does not cover repairs. These people attempt to insult the reviewer. Stay away!! I see they have a lot of negative filings with Better Business. Think I'll join them!
written by jeepwrangler on 09/04/2020
never received my manual for jeep wrangler poor communication got a order number and received it they never responded
written by JavonAdams on 06/02/2020
Firstly sent manual for completely wrong model. After complaint, they sent a 10 Gig download which involved an additional software . Reluctantly i tried it and encountered errors. Have been refused a refund. Now trying to have the credit card charge reversed. Dodgy company!
written by lynjams on 18/10/2019
I placed an order for the workshop edition of the smart car 2007-2014 incl brabus (451). They sent complete 2007-2010 manuals which were completely free online. These did not include the workshop manual, nor anything stated in the description online. I tried to give them the opportunity to refund my money prior to posting this review. The only response they gave was 'what year was your vehicle?' Do not purchase from this company. It is nothing but a sham.
written by on 16/08/2019
A complete waste of money. This is advertised as an "invaluable resource for any owner" which is untrue. I was expecting a Haynes types manual with quick and easy diagrams. The file is 20GB IN SIZE and takes several hours to download (the complete Microsoft Office package is 1.5GB!) In my opinion, it's honestly unusable for anyone who's not a mechanic or engineer. As a 50 year old woman with little auto knowledge, frankly I deleted the download and looked on YouTube and solved my problem for free. My mistake for choosing an unsuitable product. That's life. But it's been their response which has been truly shocking. First they posted a meaningless reply to show they "care" after my bad review (told me all they could do was help me install the product). Since then, I've received three emails with varying levels of insults, the final one declaring I've been added to their spam list because they "don't have time for me". A new low in customer service.
written by mikoprod on 14/08/2019
Manual advertised has photos of third party publication, "NOT" factory, very unclear photos..Same manual advertised can be purchased online for half the cost..I sent a request to support...Never received a response..Do not recommend..
written by GianniMcLeod17 on 04/06/2019
This site is terrible. I made an honest mistake purchasing the wrong manual, immediately notified him, who seems to be the only person running the website, asked for a refund and was told not possible. It's only 12 bucks and the way he responded me has left a bad taste in my mouth. This is not an honest business. They make money by setting up traps, not services nor products. PLEASE DO NOT ORDER FROM EMANUALONLINE.
written by Jeannie206 on 31/05/2019
I bought a digital manual for 29.99 for my BMW. It came by email with a separate link for download instructions, which I went to first. It instructed me to download a download manager. That took serval hours to download, once that was done I attempted to download the actual manual and the additional program required for it to work. At this point my laptop quit functioning all together. I could not get it to do anything. I contacted emanual and req requested a refund. They stalled me for about a week before they came back and finally told me no they will not refund my money even tho the website states their policy is if it is within a week and not download they would issue a full refund. Since it never finished downloading I expected a refund. I would never had purchased it if I knew it would ruin my laptop!
written by Joycef140 on 27/03/2019
needed an indepth view of inlet manifold flap valves and this achieved all my expectations and made the job easy
written by AlessandraPeck on 17/03/2019
JUNK WEBSITE. STAY AWAY. CANNOT DOWNLOAD FILE! JUNK WEBSITE. STAY AWAY. CANNOT DOWNLOAD FILE! JUNK WEBSITE. STAY AWAY. CANNOT DOWNLOAD FILE! JUNK WEBSITE. STAY AWAY. CANNOT DOWNLOAD FILE! JUNK WEBSITE. STAY AWAY. CANNOT DOWNLOAD FILE! JUNK WEBSITE. STAY AWAY. CANNOT DOWNLOAD FILE! JUNK WEBSITE. STAY AWAY. CANNOT DOWNLOAD FILE! JUNK WEBSITE. STAY AWAY. CANNOT DOWNLOAD FILE! JUNK WEBSITE. STAY AWAY. CANNOT DOWNLOAD FILE! JUNK WEBSITE. STAY AWAY. CANNOT DOWNLOAD FILE! JUNK WEBSITE. STAY AWAY. CANNOT DOWNLOAD FILE! JUNK WEBSITE. STAY AWAY. CANNOT DOWNLOAD FILE! JUNK WEBSITE. STAY AWAY. CANNOT DOWNLOAD FILE! JUNK WEBSITE. STAY AWAY. CANNOT DOWNLOAD FILE! JUNK WEBSITE. STAY AWAY. CANNOT DOWNLOAD FILE! JUNK WEBSITE. STAY AWAY. CANNOT DOWNLOAD FILE! JUNK WEBSITE. STAY AWAY. CANNOT DOWNLOAD FILE! JUNK WEBSITE. STAY AWAY. CANNOT DOWNLOAD FILE! JUNK WEBSITE. STAY AWAY. CANNOT DOWNLOAD FILE! JUNK WEBSITE. STAY AWAY. CANNOT DOWNLOAD FILE! JUNK WEBSITE. STAY AWAY. CANNOT DOWNLOAD FILE! JUNK WEBSITE. STAY AWAY. CANNOT DOWNLOAD FILE! JUNK WEBSITE. STAY AWAY. CANNOT DOWNLOAD FILE! JUNK WEBSITE. STAY AWAY. CANNOT DOWNLOAD FILE!
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