Gersh, your excellent fitter, efficient, professional,polite

Autoglass www.autoglass.co.uk
★★★★☆
4.2
80.0% of users recommend this
  • Value For Money

Senrab's review of Autoglass www.autoglass.co.uk

“Gersh, your excellent fitter, efficient,...”

★★★★☆

written by Senrab on 20/06/2016

We were highly cheesed off with Autoglass, having to wait 3 weeks for a new rear window and having to pay an exhorbitant £90 excess, which is totally unjustified. The temporary repair consisted of what appeared to be cling film instead of perspex with ripped open when driving, let the rain in and set off the car alarm.
However your fitter Gersh when he finally arrived did an excellent job, he rang us before he arrived, he was highly professional, cleaned up every scrap of broken glass and was a perfect gentleman.
Because of him our attitude towards Autoglass has changed for the better.

Harryhenderson's Response to Senrab's Review

Written on: 20/06/2016

For safety and legal reasons perspex cannot be fitted to a rear window. The £90 excess is what your insurance are charging you. Autoglass only collect it on their behalf. It is gallng you have to pay for something that 9/10 is not your fault but if you paid outright for glass it would be far far more.

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