written by Natalyu391 on 30/03/2016
I had noticed a crack in my windscreen and was going to ring Autoglass. When visiting my Dad I noticed two Autoglass vans working further down his road and wondered whether they could advise, thereby saving a telephone call. I explained details to Technician who was able to come and have a look. He checked crack, including size and advised I needed replacement as crack was too big to be repaired. He advised to call and explain that Technician had seen and advised replacement, which I did and an appointment was arranged. I was given a choice of days and three time slots, also advised that Technician would ring approx. 15 mins. before arrival. On chosen date Technician rang to advise of expected arrival and duly arrived on time. This was half way between times I had chosen - 8-1. He was pleasant, polite and courteous. He went through what he needed to do, he worked well and when job was finished, went through everything with me. He informed me of slight split in one wiper blade and advised that he could change it, but I was not put under any pressure. I took him up on offer. I would definitely use Autoglass again and have already shared my experience and recommended them.
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