AutoRestore Reviews - www.autorestore.co.uk

★★★★★
4.8 / 5
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Latest Reviews

★★★★★

“Very friendly”

Written on: 30/08/2014 by CamrynBriggs215 (1 review written)

After having found the gazebo as instructed, your guy was really good at explaining what he was doing at each stage of the job. He also kept me entertained with his banter until the job was done. Thank you… Read Full Review

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★★★★★

“Excellent , friendly and professional staff.”

Written on: 29/08/2014

Friendly , professional , staff thrue the work… Read Full Review

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★★★★★

“Excellent, professional service !”

Written on: 28/08/2014 by MarquisBradley (1 review written)

Very pleased with the whole experience, Staff were very professional on the phone, very helpful. I appreciated the phone call ahead of the appointment to ensure everything was still as planned. Staff were very knowledgeable, professional and the work of a very high standard… Read Full Review

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★★★★★

“Excellent service and great job”

Written on: 28/08/2014 by JessieAustin250 (1 review written)

Ours was an insurance claim through someone else's insurance, so I am unable to comment on the value for money as it was not us paying, but the prompt response to the claim was amazing and the dents and scratches on our car were mended to such a high quality, it put the rest of the car to shame!… Read Full Review

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★★★★★

“Prompt professional sevice.”

Written on: 28/08/2014

I was contacted by AutoRestore after my insurers passed on my details after a non fault accident. They took control of everything, did an excellent paint job and the staff are just wonderful. There was never a time when it seemed anything was my problem, they just took great care of me and my car… Read Full Review

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★★★★★

“great all round”

Written on: 28/08/2014 by SarahiO'Grady89 (1 review written)

Fast perfect onsite sevice, they come out on time. The man who come was very polite he did not stop all day he was helpful with lots of updates and the job he did was fantastic… Read Full Review

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★★★★★

“Car service”

Written on: 28/08/2014

Excellent care and attention to detail shown by engineer, and admin staff… Read Full Review

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★★★★★

“Brilliant Service”

Written on: 27/08/2014 by Hoorayhil (1 review written)

My car was scratched by a neighbour and my insurance company use Autorestore for their repairs. I was phoned on the same day as the reported damage and the service representative was great; I was booked in at a time, day and place to suit me. The Repair Engineer arrived at the agreed time and was very pleasant and informed me precisely how the repair would be undertaken. He was great, very professional and highly skilled. The repair took longer than anticipated and he worked solidly all day… Read Full Review

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★★★★★

“Cannot fault Autorestore. Their representative was...”

Written on: 26/08/2014

Cannot fault Autorestore. Their representative was not only pleasant, working efficiently but also kept me informed at all times on cars progress. I was very impressed with result especially as it was pouring with rain at the time… Read Full Review

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★★★★★

“As Good As New, and Nothing To Do!!”

Written on: 26/08/2014 by Barnes248 (1 review written)

After a phone call from AutoRestore to find out the extent of the damage, I was sent an email asking if I could send some images of the damage to my vehicle. The email gave specific advice on what was required. I emailed the images and received a "Thank You" email and an appointment saying when AutoRestore would come and inspect the vehicle and/or carry out repairs. The work would be carried out in our driveway, and would be completed the same day. On the day, the technician phoned an hour… Read Full Review

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★★★★★

“Excellent repair!”

Written on: 26/08/2014 by Pam67 (1 review written)

The repair itself was just perfect I couldn't fault the young man that came to my house, he explained everything to me first and the finished product was brilliant. However the young lady I spoke to on the phone several times was RUDE, when she wasn't speaking over me she was putting words in my mouth, very unpleasant. I was going on holiday the first date that was available and all she kept saying was "so you're declining that appointment " I had to repeat my self all the time to her, it's… Read Full Review

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★★★★★

“Fantrastic service throughout”

Written on: 26/08/2014 by yarnold_nffc (1 review written)

my vehicle went in after an accident and was handled as an insurance claim, this aside, the quality of service and communication throughout Autorestore having my vehicle was fantastic. all work carried out was done to perfection and vehicle returned like it had just driven off the forecourt. a massive thanks to all members of staff and a thumbs up for the workmanship… Read Full Review

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★★★★☆

“Great service, but website needs work”

Written on: 22/08/2014 by Daniel302 (1 review written)

First let me start by saying that overall I was very impressed with the service and that given the onsite nature of the work carried out and the resultant quality of that work, the price was very reasonable. The main reason I didn't give 5 stars is due to the website quote mechanism, I sent in two requests and only got a response on the second one where the images I had uploaded were lost. Some sort of confirmation of receipt of the images to the website would be an advantage. Once I was… Read Full Review

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★★★★☆

“Professional Repairer”

Written on: 22/08/2014

Due to no fault of my own my vehicle has been hit twice by careless drivers within 3 months. Both incidents, the approved repairer has been AutoRestore. They made appropriate arrangements to collect my car at a time and place to suit me, collecting from home address, alternative address and delivering the car to my place of work. All staff that I had dealings with both over the phone and in person were very professional, from the cheerful, helpful collection driver to the staff when… Read Full Review

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★★★★☆

“Customer Service Appointments”

Written on: 21/08/2014 by Breannau450 (1 review written)

Other than the early exchanges of trying to make a date for the repair to take place the experience was a good one… Read Full Review

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★★★★☆

“Car Fixed - brilliant !”

Written on: 21/08/2014 by JulianCarpenter (1 review written)

I had a really good experience eventually - but just want to highlight the date given first off was complicated and I wasnt able to keep it which as I had requested a text to be sent to my and this didnt happen I then missed my appointment - so a way of helping customers is to text the info one its agreed over the phone - that would be a way to improve. My next date was great and the technician set up in my staff car park and the poor soul even got stung by a wasp and stlll carried on . Its a… Read Full Review

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★★★★★

“spot on”

Written on: 20/08/2014 by 127Lee (1 review written)

did what it said on the tin… Read Full Review

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★★★★★

“good work”

Written on: 20/08/2014

excellent service and friendliness good quality work at a time that works for client.Nothing was too much trouble.kept me informed through out… Read Full Review

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★★★★★

“Delighted with the results”

Written on: 19/08/2014 by Stephen_R (1 review written)

My son's Fiesta had some knocks on the wheel arch caused by careless opening of doors by another driver. We went to Ford and another repair location nearby and were horrified by the price and the time it would take. I remembered seeing your 'come to your home' service and inquired. The cost was much better and the appointment availability was most acceptable. On the day the repair van arrived slightly early (no problem). The van parked on our drive and the operator erected his tent around… Read Full Review

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★★★★★

“Efficient and friendly”

Written on: 19/08/2014 by PaulineWarner (1 review written)

I was directed to Autorestore in Warwick by my insurance company. It was Friday afternoon when I had the accident and I did not expect to hear anything over the weekend. But on Saturday morning, I received a phone call from a Rep explaining that nothing could be done until Monday but they would be in touch then. They were - at 8.15 am. The courtesy car was delivered within a couple of hours. The actual repair job took longer than predicted through difficulty in getting the parts. They kept me… Read Full Review

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