AutoRestore Reviews - www.autorestore.co.uk

★★★★★
4.8 / 5
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Latest Reviews

★★★★★

“Excellent repair service”

Written on: 20/09/2014 by Valerie207 (1 review written)

I recently had a repair to my car organised through AutoRestore. The staff on the phone were helpful and very friendly as was the man who came out to do the repair. It was completed at my home address and so was very convenient for me and they arrange a time to suit me too. Overall i was very impressed with the service… Read Full Review

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★★★★★

“Car Repair”

Written on: 18/09/2014 by Littlemiss1981 (1 review written)

From the time I called the staff was polite and very helpful, the agent provided a quote over the phone and by email and gave me time to think about it, I emailed him back and he prompt called me to book the appointment. Engineer came out to complete work however the damage to my car was too much for the equipment he had on his van so rather than do a half hearted job he explained another engineer had the equipment to fix it correctly. Although I had to wait 2 weeks for the next appointment… Read Full Review

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★★★★★

“excellent service”

Written on: 18/09/2014 by Skylar495 (1 review written)

excellent service after my car accident… Read Full Review

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★★★★★

“Good Job”

Written on: 17/09/2014 by PaolaLyons1955 (1 review written)

It was so easy to book an appointment. I now know why they need a large area to do the repair. It does cause a little inconvenience but the job they do is very good. It is better than putting the car in a garage… Read Full Review

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★★★★★

“An incredible experience ”

Written on: 16/09/2014 by ZaneDelaney (1 review written)

There is not a single negative thing I can say about AutoRestore. The experience from beginning to end has been truly wonderful! I've experienced the true meaning of great customer service.. from the sales team to the mechanic to the cost of the repair [which was extremely reasonable]. I don't have off road parking so was unable to have a mobile repair service, I was also unable to drop my car off to the nearest garage during the week. They organised for someone to come and collect my car… Read Full Review

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★★★★☆

“Auto Repair”

Written on: 16/09/2014 by Jamesg407 (1 review written)

From the moment the engineer arrived at my house to carry out the repair he was friendly and profesional He explained the process and the time it would take he set up his equipment and carried out the repair On completion he let me check the work to see if i was happy He then cleared away all his equipment and left the area of work clean and tidy nothing but praise for both the engineer and the standard of work carried out… Read Full Review

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★★★★★

“As advertised”

Written on: 16/09/2014 by oxGuzman461 (1 review written)

All the warranties/guarantees, assurances as to work proved completely true. 1 year old car badly scraped on several panels now looks factory new again. Friendly , helpful and flexible staff on ground and on phone happy to discuss and add/subtract extra bits of work up to last minute, small extras like polishing onto other panels done cheerfully. Bit short of staff in Scotland so a bit of a wait for suitable appointment date but saves a fortune in time and effort to get it done in a few hours… Read Full Review

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★★★★★

“Excellent Service - Hassle Free repairs”

Written on: 16/09/2014 by HelenThorpe (1 review written)

After having a "bump" recently in my company car, my repairs were handled by autorestore. This service is amazing! Having had a couple of accidents previously and having to sort all the repiars out myself, I was amazed that just one phonecall sorted everything out! They arranged to come to my place of work at a time to suit me and kept me informed about what would happen. When the repair technician arrived he was really polite and did an excellent job on the car. Cant believe how hassle free… Read Full Review

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★★★★★

“AutoRestore are Fantastic!”

Written on: 16/09/2014 by rcCorbett90 (1 review written)

I am not one to write reviews; however, I can't help but commend AutoRestore’s (Guildford) performance. My car's left wing was pretty battered after an altercation with a car park pillar. I sent photos in and AutoRestore were able to give me a quote within 24hrs and booked me in for an appointment within the month. Their price was half the price of the body shops in the area and AutoRestore guaranteed this price even if it would potentially cost more on the day. On the day itself, I met one… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 16/09/2014 by KMG07 (1 review written)

The auto restore team were excellent from the start. Having been involved in an accident you think the whole process when repairing your car is a nightmare, auto restore took all the worry away. Excellent service from start to finish. Would definitely recommend to friends, family and anyone who will listen. Thank you!!!… Read Full Review

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★★★★★

“The tale (tail) of my experience”

Written on: 12/09/2014 by Muirhn442 (1 review written)

My Focus was hit by a lorry. The tailgate was completely caved in which caused damage also to the roof. The bumper was also creased. Both these items had to be replaced. I understand that additional damage was caused by the impact and this was noticed on stripping down. The car was taken to Warwick on August 11th 2014, three days after the accident but that was because the weekend was included in these three days. I have no complaint on that point. I was kept informed of the repair but the… Read Full Review

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★★☆☆☆

“Poor back room staff but finally excellent technician.”

Written on: 12/09/2014 by kbBrennan251 (1 review written)

AutoRestore have an extremely poor backroom staff in that they are impossible to deal with and unreliable. On my initial booking I was promised that the job would go ahead but was not contacted as promised to update on day of work but rather I had to chase eventually being told that the work would not go ahead that day but I'd have to take another booking which was two weeks further away. I then contacted the CEO of AutoGlass as the CEO e-mail address could not be obtained and express my… Read Full Review

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★★★★★

“excellent accommodating service ”

Written on: 12/09/2014 by Curran424 (1 review written)

from the initial contact, to us messing them about with the dates this firm were excellent at a particularly distressing time for my wife. they helped and changed things to accommodate our holiday, they put in requests for extra work and explained why when it was examined and turned down, altogether they were spot on and the finished product is excellent, I have already recommended them to friends - pity the other two firms we had to deal with at the time did not follow suit (they were idiots)… Read Full Review

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★★★★★

“What a good experience”

Written on: 11/09/2014 by Andrew423 (1 review written)

My car was collected from my house on the day and time arranged, Autorestore kept me informed of the progress and an estimated delivery date of the completed repair,which was completed before the estimated. Car delivered back to me on the day and time arranged fully valeted and ready to go. Could not have wished for a better service from all concerned… Read Full Review

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★★★★★

“Fast Freindly & proffesional”

Written on: 11/09/2014 by Coffey189 (1 review written)

Auto restore picked up my car the nest working day after my accident at the agreed time. I received a text to notify me when my car. 2 hours later I received a telephone call to tell me the worked had been approved and given a schedule for the work. The following morning I got a call to tell whilst in the bodyshop the repair would take longer due to parts being ordered and given another completion date. The work was completed a head of schedule by car delivered back to me the following… Read Full Review

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★★★★★

“Exceptional quality repair”

Written on: 11/09/2014 by Azaria487 (1 review written)

Contacted AutoRestore to try and repair damage to the drivers door. I genuinely thought it was going to need a door replacement, but the chap who turned up managed to fix a very awkward part of the door to an absolutely exceptional quality - especially considering it was fixed in a car park! The technician was friendly and polite, and the repair carried out very quickly. Easy to book a slot that suited me and was also contacted when a cancellation became available which suited me even better… Read Full Review

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★★★★☆

“Exceeded what it said on the tin”

Written on: 10/09/2014 by MarkRestorick (1 review written)

Repair service was excellent with quality finish from what was a mobile unit. Colour matching faultless and finish showing like-new paintwork. Was contacted by AutoRestore via insurance claim as not heard of their mobile body shop repair before this. Had to drive vehicle 8 miles to a spacious Premier Inn car park in order to allow more room. Would have been useful to get more locally based Premier Inn or other hotel chain car park to avoid this when space not available on home driveway. Would… Read Full Review

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★★★★☆

“Thanks”

Written on: 10/09/2014

Excellent service. Good job done on the car. Very professional and the whole process was easy for me. regards… Read Full Review

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★★★★★

“Amazing Service & Quality”

Written on: 10/09/2014 by Michelleb145 (1 review written)

Very simple guide given to submit a request for a quote. Needed to chase them up because I didn't get any response from my submitted request. When telephoned them they were very apologetic - said having problems with their IT systems. From then on they were helpful and professional. All the staff I had contact with were polite, friendly and helpful. They did a fantastic restoration repair. Honestly nobody has been able to find the previously damaged area - even when I pointed to the affected… Read Full Review

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★★★★★

“Five star service with AutoRestore”

Written on: 09/09/2014 by slyder (1 review written)

I was amazed at just how professional Auto Restore were at repairing my car after my accident. From the efficiency,charm and speed of the staff to the time I received my car back from them was only 24 hours. When I looked at my car after Auto Restore had repaired it, it looked like a brand new motor. Needless to say I would recommend them to anybody. It really was a five star service that they had delivered… Read Full Review

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