AutoRestore Reviews - www.autorestore.co.uk

★★★★★
4.7 / 5
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Latest Reviews

★☆☆☆☆

“AVOID AT ALL COSTS!!!!!!!!!!”

Written on: 14/05/2015 by chris26760 (1 review written)

Avoid at all costs if you can! I was advised by company insurance they would come out to home and repair company car after it had been damaged on the front wing. Had to wait over two weeks before they could come so that looked great driving around in a damaged car to see customers! Then the day before they called to confirm an engineer would be with me first thing on the Thursday morning between 8-9, On the Thursday morning I received a text from the engineer advising he was on his way and… Read Full Review

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★★★★★

“Nationwide Ely Bridge Cardiff”

Written on: 12/05/2015 by Busboy12 (1 review written)

We had a small bump when the car was parked at a local superstore.We rang our insurance company,the following morning we had a reference number.We rang Nationwide and everything was organised in one quick call..Two days later our car was ready.Everything was done even a valet service.What a excellent service thankyou… Read Full Review

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★☆☆☆☆

“Bad service”

Written on: 12/05/2015 by Pompadour (1 review written)

On first contact, the company were quicck to respond. I was instructed to take pictures of the damage and forward on to them. After afew iccups the photos were sent. They said they were ok and arranged a day for someone to call and put right and the car would be out of action for 4 to 6 hrs for work to be completed. So took a day off work to accommdate. On the day the guys never turned up so i contacted the company who informed me that his morning appointment had taken longer than expected… Read Full Review

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★☆☆☆☆

“Laurel and Hardy continued”

Written on: 12/04/2015 by Mathias476 (1 review written)

So as stated in the laurel and hardy saga. 9th April (3 month anniversary date of car being repaired) arrived to find additional damage to rear bumper and passenger rear door. Tried to drive car away from the garage and broke down 30 yards away. If your insurance company says autorestore. Spray them with holy water show them a crucifix and make sure you have plenty of garlic cloves the spawn of Satan will suck you dry emotionally on the roller coaster ride of bodging repairs… Read Full Review

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★★★★★

“Fab job! Exceeded my expectation by miles”

Written on: 09/04/2015 by Lixiangmoon (1 review written)

Had my car delivered back from repair after an accident. I was extremely pleased with the new bumper and parking sensors installed, my car boot was also fixed so it can be closed easily. Auto Restore also cleaned my car inside & out, carried out mechanical inspection. From day one, all communication I received were clear, friendly and professional. Exceeded my expectation by miles!… Read Full Review

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★☆☆☆☆

“Laurel and Hardy are much better at fixing cars”

Written on: 30/03/2015 by TristinJackson296 (1 review written)

My car was damaged in an RTA on 9th January 2015, As I write this review the date is 30/3/2015. Almost 3 months later and the car is still sat in the bodyshop centre. the repair was a 10 days maximum job based on stated repair times. I have personally visited the repair centre 5 times, TWICE with a structural vehicle engineer and on each occasion the car has not been repaired correctly. The car has been sprayed the wrong colour, a sill repair was missed the list is so exhaustive I am losing… Read Full Review

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★☆☆☆☆

“WORST CUSTOMER SERVICE EVER HAD”

Written on: 10/03/2015 by GregWelch (1 review written)

THE hALESOWEN BRANCH HAVE ZERO CUSTOMER SERVICE, CAR COLLECTED FROM HOUSE AFTER ACCIDENT ON 27.02.15 , 12 DAYS LATER NO COMMUNICATION FROM THE GARAGE EVEN AFTER RECEIVING TEXT TO SAY ASSESSOR WILL BE IN TOUCH IN 2 HRS ! THEN I CONTACTED DIRECT 4 TIMES WITH PROMISES OF REPLY BUT TOLD ONLY ONE ASSESSOR AVAILABLE AND THEY ARE BUSY! I HAVE NOW SPOKEN 5 TIMES TO MY INSURANCE COMPANY WHO CANT GET A RESPONSE EITHER !!TOLD 2 DAYS IS THE MAX TIME TO GIVE ESTIMATE SO ALL RULES BROKEN.ITS THE FACT NO BODY… Read Full Review

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★☆☆☆☆

“Poor Service and Terrible results”

Written on: 25/02/2015 by JMason85 (1 review written)

My car was damaged over Christmas, I went through my insurance for the repair. It is still not fixed and we are now going into march! One of their guys came out and attempted to repair my car and remove the paint which had been poured over it. His work was terrible and my car which is brand new looked awful. My partner had taken a day of work for this repair to be done. We called to state we was not happy - Then another assessor came round - again another 1/2 day off work. He looked at the car… Read Full Review

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★★★★★

“Good service.”

Written on: 05/12/2014 by Conrad313 (1 review written)

Very efficient service with friendly staff.Didn't have any problems with either bookings,having the work done and an excellent job… Read Full Review

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★★★★★

“Excellent, friendly service.”

Written on: 05/12/2014 by SantosKennedy (1 review written)

Brilliant and professional service. The member of staff visiting was excellent and very kind… Read Full Review

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★★★★★

“Very good value”

Written on: 05/12/2014

First experience of using a mobile repair company and had excellent service. The repairs to my car were of a very high standard and were totally invisible when finished. Very pleased indeed!!… Read Full Review

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★★★★★

“Easy as 123”

Written on: 04/12/2014 by 1973Powell (1 review written)

It was really easy to make initial contact with staff who had great product knowledge and a very helpfull manner, arranging a time and place that suited me the customer to complete work was easy and straight forward. Pleasant attitude by all I came in contact with. Phoned me to inform me he was on route to my appointment and what time he would arrive. On arrivqal explained the process in detail and cleaned away. You would have never none he had been. The finished product was excellent. No Mess… Read Full Review

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★★★★★

“Good job done well.”

Written on: 04/12/2014 by Aryana166 (1 review written)

Easy booking,at a convenient time and place,arrived in time,finished as planned,good quality work. … Read Full Review

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★★★★★

“Exreme professionalism Excellent Service”

Written on: 04/12/2014 by 201McCormick (1 review written)

They assisted with my car. He was absolutely fabulous at his work and in the professional way he acted. Very kind and caring. A pleasure to have him at my home. Would highly recommend again. In fact I have already done so to my colleagues… Read Full Review

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★★★★★

“Great Service”

Written on: 04/12/2014 by gzDouglas223 (1 review written)

When my car was bumped my insurance Co recommended you and I would like to thank everyone at your Macclesfield depot on Brunel Road. From the gentleman who picked my car up to the office staff who kept me regularly updated on the progress of the repair. The repair was of an excellent standard with the quality of the finish superb also my car was returned in immaculate condition. So I would like to say a big thank you to everyone at Auto Restore Macclesfield. Mr Anthony Cooney… Read Full Review

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★★★★☆

“Quality job, friendly technician.”

Written on: 04/12/2014 by Efrainl246 (1 review written)

Friendly and industrious technician, made a very nice job of two scrapes on my bumber. Job took 5 hrs rather than 4 he indicated at the beginning, but my satisfaction with the work and experience is high… Read Full Review

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★★★★★

“Excellent Service”

Written on: 03/12/2014 by 430Day (1 review written)

Great service. Professional job. Thanks… Read Full Review

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★★★★★

“Expectations exceeded”

Written on: 02/12/2014 by 494McManus (1 review written)

I now tell everyone about Autorestore (whether their car needs repairing or not) because the service, quality of work and professionalism of their technical staff exceeded all expectations and could not have been better. I was not too concerned about price - I wanted a really good job done, but the price was brilliant too!! I honestly thought the price would have to increase from the quote - but it didn't. And the whole process couldn't have been more convenient. … Read Full Review

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★★★★☆

“Great finish”

Written on: 02/12/2014 by Tery70 (1 review written)

autorestore would have got 5 stars but they let me down on the first appointment and I had to wait a further month until the work was completed. Apart from that the work when is was completed is first class better than I thought it would be Would I use them again? Yes… Read Full Review

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★★★★★

“Excellent Service and value”

Written on: 02/12/2014 by Ela1ne (1 review written)

I would highly recommend AutoFix Loughborough. I had an urgent repair and they managed to fit me in for an assessment within 2 hours and the work to be completed in the same week. Excellent!… Read Full Review

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