left sitting in a car park for nearly two hrs by autoresto

Auto restore is absolutely unreliable and a waste of time. Was told that a technician would be with me to inspect my car at 4 pm and needed approx 2 hours to look at a scratch,shocking!!. Was told I needed to be in a car park type location, turned up with my car in the car park at 3.55pm, auto restore did not arrive, no phone call nothing I was left practically stranded. Contacted auto restore was told that the technician will be with me within the hour from the time of my call..as he was stuck on another job, auto restore did not arrive. No one called me until I contacted my insurers who got onto auto restore. Auto restore then called to say that the technician phone is unavailable and they don't know when they will be able to get hold of him.....what the !really.....The technician should have been with me an hour and a half ago,sorry we can offer you another appointment. No thank you auto restore. Consumers beware when your insurers accident repair contractors offer you to have your repair done by a mobile repair company "autorestore" auto reject the offer immediately; as u may also be waiting for hrs.