Auto Windscreens Reviews - www.autowindscreens.co.uk

Click here if this is your business
★★★★★
4.7 / 5
95% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
Auto Windscreens - www.autowindscreens.co.uk - Ask a question now

Media Gallery for Auto Windscreens - www.autowindscreens.co.uk

Auto Windscreens - www.autowindscreens.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Good service”

Written on: 31/07/2014 by wpradel (1 review written)

From confirmation by text wit approx timings, Autowindscreens arrived in good time, chappy staff with great sense of humour explain how long it would be to change windscreen,once done , described what he did etc. even answer my silly question without too much laughing ...All very good service overall and defo will reccomend… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“WINDSCREEN REPAIR”

Written on: 31/07/2014 by bimma (1 review written)

The technician telephoned prior to arrival - told me exactly what time he would arrive. He was punctual, professional and explained precisely what he could do by way of a repair. Once finished he explained what the repair would cover and gave me options, should I wish to have a replacement in the future. Overall he provided excellent service… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“friendly fast service”

Written on: 30/07/2014 by garethvauxhallzafira (1 review written)

Called to arrange a new windscreen as mine was cracked.I explained that I use the vehicle for work all day, and could they make my call as late in the day as possible. I was contacted as promised that morning by the technician who said he would call me when he was leaving the last job to come to mine. He called at 5 pm and was here around 5,45, last job of the day, so I got all my work done. I wish I could name the Tech as he was excellent but worked out of chester branch so he will know who he… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great reliable service”

Written on: 29/07/2014 by vb90 (1 review written)

Had a chip on my windscreen after a weekend road trip. Went directly through insurance company who referred me to Auto windscreens. Very friendly lady on the phone who took my details and found a convenient time for my screen to be replaced. The guy on the day called me in the morning to advise me of a 2 hour time slot I should expect him in - he turned up when he said he would, only took max 30 mins to replace. Nice guy, overall good service, would definitely recommend… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“quick and efficient”

Written on: 29/07/2014 by westsw (1 review written)

Booked on a Momday for a thursday appointment. They immediately rang back and offered me a tuesday slot because of a cancellation. This was a little better for me. They arrived during the time they said and gave a 10 minute warning by telephone. They were quick and efficient… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Stone Chip Sucess”

Written on: 29/07/2014 by ttdonline (1 review written)

Really good service and free with car insurance policy. Rang at 10-00 am on Monday, had text and email with 4 hour pm slot for next day within minutes. Engineer rang Tuesday at 11-00am with approx time of 1-30pm. Arrived at house at 1-25pm carried out repair within 23 mins. Very impressed… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“First Rate Service”

Written on: 29/07/2014 by Tracy3007 (1 review written)

Got a call from the fitters Mark & Andy to say they would be with me around one o'clock. Explained we had to go out by 12 so they rearranged their schedule so they could do my windscreen. They arrived within 40 minutes and did an excellent job. Really nice guys, would recommend to everyone. Thanks guys… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Service that beats the others - Clean - On Time - No...”

Written on: 29/07/2014 by Ecossegary (1 review written)

I am glad to say that my windscreen got replaced by these guys they were great with communication and cleaned up after them the job was good and would recommend to anyone… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Very Quick Helpful”

Written on: 27/07/2014 by SageAshworth1963 (1 review written)

Made my car secure within the hour of my call, always turned up when promised, everyone I dealt with helpful and friendly… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Brilliant service from start to finish repair...”

Written on: 27/07/2014

Brilliant service from start to finish repair completed I 20minutes many thanks would certainly recommend these guys… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great job - extremely happy!”

Written on: 25/07/2014 by KimmyJimmy (1 review written)

Used this company as referred to them by admiral insurance. Really impressed with the service. Window was smashed in the evening. Friendly member of staff from Kilmarnock office phoned me within half an hour. Only reason they couldn't come out that evening was because didn't have glass for rear passenger window. Easily arranged to be repaired the next day at a different location. Informed of time via text message. Then phoned to say could one earlier. Window fixed and all glass cleaned up fom… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Windscreen Repair”

Written on: 25/07/2014 by JohnMolloy (1 review written)

The phone number on the insurance documents takes you straight through to Auto Windscreens and a very helpful lady. The date for the repair was almost immediate, confirmed by text and e-mail and I was contacted as the fitter left the depot. The fitter arrived with the correct screen for the job, worked in searing heat without complaint and required only a pint of iced water to complete the job. He didn't even complain when the ratty neighbour made him move his van. The job was well done and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Fast, Friendly and Very Efficient”

Written on: 24/07/2014 by Sotoep481 (1 review written)

I found my windscreen broken outside my house (cause unknown), contacted my insurance company (RAC) who contacted Auto Windscreens. Auto Windscreens then contacted me direct, arranged a time to call to my house and fitted my replacement windscreen - all within 24 hours..! The fitter was pleasant, helpful, friendly and easy to talk to, obviously he knew his trade and had my replacement windscreen sorted within an hour. There was nothing to dislike about the service but plenty to admire. If… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“very helpful friendly staff great job”

Written on: 24/07/2014 by lyndsco (1 review written)

Extremely happy, I received a call prior to arrival, he turned up at my work place in a very professional manner,he introduced himself and explained the process, he found an issue with my wipes which he kindly fixed (just pushing it back in line). After the work was completed he snowed me the work, he had ensured everything worked and asked me to complete a short to see if I was happy. I couldn't have asked for better services all work completed within the hour… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Fantastic Service”

Written on: 24/07/2014 by jonathan.belk (1 review written)

Having being vandalised last night while at work I didn't know what to do... I phoned my insurance who must have contacted Auto Windowscreens, who promptly called me regarding my query. Unfortunately due to the time (late evening) and the rarety of my car they didn't have my windowscreen however he said he would order it me and said he would ring me with a time tomorrow morning. True to his word the gent contacted me back this morning to arrange a fitting, sadly I was given 5pm-8pm... But it… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Jonathan.belk's Response to jonathan.belk's Review

Written on: 24/07/2014

Was 15.45pm rather than 16.45pm

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“hot and sweaty”

Written on: 24/07/2014 by pentygwyn (1 review written)

Carl, whilst arriving behind time as he had been sent west, out of his area, was a welcome sight as he had visited before to repair a chip and he exhumes total confidence! He is friendly and efficient- warns of possible damage to the screen because of the extreme heat, but somehow in his hands one felt the wallet would not be needed. Happy and committed in his work - an asset to any company!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“fantastic and excellent service”

Written on: 24/07/2014 by pigeon1234 (1 review written)

The technician phoned five minutes before he arrived he was very cheerful considering the windscreen was stuck on one side and he lost a lot of sweat he was very professional l would recommend auto windscreens to all my friends thank you. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Didn't turn up, never called”

Written on: 24/07/2014 by Patton346 (1 review written)

I booked Autowindscreen through my insurance. I booked a morning slot, took time off work. As i write this is 2.11pm and still no one has called me or turned up. Everytime i call Autowindscreen they apologise and say they cant get hold of the technician and will ask the local branch to call me. No one has called me. Poor service and i lost a days holiday and time out with my family for this. I will be calling my insurance firm to re-book through Autoglass or someone else… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“excellent service”

Written on: 24/07/2014 by Chaneypa1970 (1 review written)

Great service from the first call had the fitting done and was quick and courteous had a problem after but they called back very quock to reslove the issue well done Romford branch… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“great service cambridge”

Written on: 22/07/2014 by bobdrayton (1 review written)

from first phone call to completion absolutely brilliant.would recommend the cambridge branch to anybody,unlike Autoglass who are just rubbish wanting me to wait 9 days to replace a screen Auto windscreens 2days.on my doorstep, where as Autoglass needed me to travel nearly 120 miles thereand back thus wasting nearly 5 hours of my time . i hope my insurer Sainsburys take note of this situation but i have no problems with the service they provided eventually just the fact they insist i use… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview