Auto Windscreens Reviews - www.autowindscreens.co.uk

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★★★★★
4.7 / 5
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Latest Reviews

★★★★★

“Windscreen Replacement Review”

Written on: 10/07/2014 by Cheyennel36 (1 review written)

Engineer came on time, worked efficiently and was very courteous. Good job well done… Read Full Review

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★★★★★

“Fantastic customer service ”

Written on: 10/07/2014 by mhJenkins171 (1 review written)

The guy came and was very friendly and easy to get along with took no longer than ten mins to fill in the crack on my Astra and would recommend… Read Full Review

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★★★★★

“Fast and pleasurable experience ”

Written on: 09/07/2014 by Nattycnaomi (1 review written)

Phone booking was easy and quick advisor knew what questions to ask and knowledgeable others answers Email confirmation straight away Fitter phone half hour before arrival When he did turn up professional and courteous manner brilliant service (was at my place of work) everything was out the way and caused least disruption possible Brilliant fit and service recommend to anyone… Read Full Review

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★★★★★

“Efficient and friendly service”

Written on: 09/07/2014 by Damarion371 (1 review written)

The call booking was efficient. I was given a choice of am or pm. confirmed booking by text. Technician called in advance of arriving. Really pleased as he was running early and phoned to see if it was ok to call before expected time. Sealed 2 chips. Quick and efficient. Really friendly and very helpful. All you can ask of a service. Thank you… Read Full Review

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★★★★☆

“first experience of needing window replacement”

Written on: 09/07/2014 by Joan1 (1 review written)

The staff member answering my call was very helpful, explaining clearly what to do and when a fitter will attend in the location of my choice. He made an appointment within 2 days which I though was excellent. The fitter arrived with in his time band and had telephone prior to give estimated time of arrival. He worked proficiently and giving tips re wiper blades and how to enable screen washing. The overall experience of having my windscreen changed was stress less. Thank You… Read Full Review

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★★★★★

“Excellent Work and Customer Service!!”

Written on: 09/07/2014

I was selling my car when, the day after a deposit was paid, I got a massive chip in the windscreen! I booked an appointment at the Oxford branch directly through my insurer. I got a phone call from Oxford to say that they had no slots on the day that the insurer booked and VERY quickly arranged an appointment at the Bristol Branch for the same day. On the day, the Bristol staff were extremely helpful and got to work on the car straight away, finishing in plenty of time to allow me to get back… Read Full Review

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★★★★★

“Excellent replacement by peter from Manchester ”

Written on: 09/07/2014 by Dpcombs (1 review written)

Peter was a credit to your company, fast reliable and bang on time, did a great clean up job and fitted the screen perfect, peter talked me through it was very friendly and helpful, I would gladly recommend your company to friends and family… Read Full Review

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★★★★★

“NOVELTY WHOLESALE BIRMINGHAM. HAPPY CUSTOMER.”

Written on: 09/07/2014 by noveltywholesaleltd (1 review written)

Guys turned up on time, all 3 of them we're extremely pleasant, and very efficient with what they were doing. Full explanation of what was involved prior to work being carried out. Work was completed within half an hour, and they even fitted some new trim to the windscreen, as the old one was a bit shabby. Would certainly reccomend … Read Full Review

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★★★★★

“Friendly and Efficient”

Written on: 09/07/2014 by Bozwell99 (1 review written)

Unfortunately I have had to use Auto Windscreen's services twice in the space of a few months due to cracked windscreens so it is nice that they are such a good company to deal with. Call centre staff are friendly and get your appointment booked in with the minimum of fuss and give you all the information you need to know (how long it takes etc.) The guys that came out to fit the new screen were friendly prompt, and efficient and the finish of their work is perfect. The only downside was that… Read Full Review

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★★★★★

“Excellent service”

Written on: 09/07/2014 by TFraser (1 review written)

When my windscreen cracked the day before I was due to drive from Warwickshire to Scotland on holiday, I was in a bit of a panic. None the less my appointment wad arranged with a local firm ready for my arrival. The screen was replaced and good to go again within 40 minutes. I can't fault the service… Read Full Review

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★★★★★

“Great Service”

Written on: 09/07/2014 by 163Keegan (1 review written)

I had a small crack in my windscreen caused by a chip that had started to spread. The technician was really friendly, and was quick and efficient at fixing my windscreen and did a really good job of it. There is some scaring on the glass but he explained that there was nothing that could be fine about that but that the window was secure. Thanks!… Read Full Review

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★★★★★

“Great service, very professional”

Written on: 08/07/2014

Great job, really professional technician who was a pleasure to have work on the car. Efficient and quick. Did a great job amd we are really pleased… Read Full Review

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★★★★★

“Excellent service would recommend”

Written on: 08/07/2014 by 415Wilson (1 review written)

Lovely lady, worked in the pouring rain. Couldn't see the chip after she had finished! Even polished my windscreen. Can't thank you enough. Will recommend. Also telephoned to let me know how long she would be, which allowed me to get on with my work!… Read Full Review

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★★★★★

“Windscreen replacement”

Written on: 08/07/2014 by AdanBond454 (1 review written)

Came on time workman ship excellent would recommend to service to family and friends… Read Full Review

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★★★★☆

“Window replacement”

Written on: 08/07/2014 by KerrieJM (1 review written)

Customer services and out of hours team fantastic. The gentleman who came out both times was courteous and efficient. The only reason I havent rated 5 stars is I had to wait 6 days for the glass… Read Full Review

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★★☆☆☆

“Misleading and Rude”

Written on: 07/07/2014

My wife called to get someone to look a couple of small chips in the windscreen before they got to be big chips or, worse, cracks in the windscreen. The service is not free with her fully comprehensive insurance, she pays £10 per callout for chips or £70 for a replacement so calling them out is not done on a whim. She was told that since they were so busy it would be two weeks until they could come out. Not ideal since the chips could have become bigger and more difficult to deal with and… Read Full Review

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★★★★★

“excellent great service”

Written on: 07/07/2014 by iyrucset (1 review written)

excellent service all repairs carried out quickly.I had a another little mark which he also sorted out for me.I would recommend autowindscreens to any body else that has a chip in their windscreens… Read Full Review

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★★☆☆☆

“Appalling organisation and service, but an excellent...”

Written on: 07/07/2014 by Gideonu352 (1 review written)

They made an appointment, I took the day off work, they didn't turn up. Not even a call... You can never get through to the Longfield depot. When you leave a message to be called back, you're left waiting in hope. A further appointment was made - the only issue was that they never bothered to tell me. Fortunately, because the whole episode was taking so long, I finally managed to make contact and change the appointment. But what lousy service - clearly mind reading is essential !… Read Full Review

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★★★★★

“Excellent service would definitely recommend. High...”

Written on: 07/07/2014

Excellent service would definitely recommend. High quality service and excellent customer care… Read Full Review

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★★★★★

“Excellent service and customer care”

Written on: 06/07/2014 by Kimmycat10 (1 review written)

From the day I booked my windscreen replacement, I was kept up to date on the service by text. 30 mins before arrival I was telephoned to say they were on their way. The service was professional and the man was very polite and courteous . A excellent service from start to finish… Read Full Review

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