dissapointment unhelpful rude

Auto Windscreens - www.autowindscreens.co.uk
★★★★★
4.7
93.0% of users recommend this
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natashaharvey007's review of Auto Windscreens - www.autowindscreens.co.uk

“dissapointment unhelpful rude”

★☆☆☆☆

written by natashaharvey007 on 16/01/2016

After being given an appointment with Auto Windscreens from my insurance company I waited 2 weeks for the appointment. 2 hours before they were due they rang to say "due to a 'SYSTEM ERROR' my appointment was cancelled and I wouldn't be given an appointment for a further 12 days"!!! I couldn't drive my car as the crack was obstructing my view so deemed
un-roadworthy. So now would be without a car for a further 2 weeks almost. When you try to call the local call centre you are on hold for 30 mins ++ and the staff are unsympathetic and unhelpful. I was told its just 'one of those things'. Very sad and very disappointed.

  • Enfield

    Location

Kingy59's Response to natashaharvey007's Review

Written on: 20/01/2016

totally agree they are as good as useless

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