written by VanessaMontgomery366 on 08/04/2016
As Disabled driver I went to ATS Swansea and asked for a tyre pressure check to be told sorry cant do that for at least a hour and a half we too busy so will never use them again even though I was going to ask for a price on front tyres which I will be changing in the next few month
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Atseuromaster's Comment
Written on: 11/04/2016
Dear valued customer,
The service that you received our branch was not to the high standards we strive for is a company. Our brand values are honesty, outstanding customer care, expertise and easy to do business with these brand values were clearly not met.
I will get this mentioned to our customer services team to ensure the staff at the centre as spoken to, to ensure this does not happen in future.
Please accept our humblest apologies
ATS Euromaster