MOT test & overpriced service . LITTLE HULTON , Manchester

ATS Euromaster
★★☆☆☆
1.9
23.0% of users recommend this
  • Value For Money

Guest's review of ATS Euromaster

“MOT test and overpriced service . LITTLE HULTON ,...”

★★☆☆☆

written by on 19/04/2015

Left car for MOT test. ASTRA 11 plate. When MOT failed it was drive shaft issue which I know it's need replace. He said if I live car in garage it will be align free , so I assumed they should replace it in 9 days - before next MOT test one by law, so no point to going smwh else. I was very wrong.after 5 days he said I need to send part for reconditioning, after next week he said they cant do it.So he need order a new one - it will be circa 900 pounds! I manage to find on my own and deliver 2nd hand for 80 pounds in 1 day. after 3 week I end up with bill for align and 2 nd MOT so instead 200 circa I end up with 182.99 pounds plus my time , petrol and 80 pounds part. Good service but lier.Never again. I felt rip off. Im self employed as well so as well 3 week without car in simple part ( drive shaft) replacement. I fell rip off. my advice : MOT ok, any repairs - forgot it ! It might be suprice.

  • Little Hulton

    Location

  • Value For Money

Atseuromaster's Comment

Written on: 18/06/2015

Dear valued customer

Firstly let me apologise for you feeling ripped off we never want to make our customers feel as though they've been ripped off.

We take all complaints very seriously and will pass this complaint to an ATS customer relations team where they will carry out a full investigation to ensure this does not happen again.

Please accept our sincerest apologies

ATS Euromaster

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