FK Automotive Reviews - www.carparts-tuning.co.uk

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★☆☆☆☆
1.4 / 5
From 9 reviews
11% of users recommend this
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FK Automotive www.carparts-tuning.co.uk

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Latest Reviews

★★★★☆

“lowering springs”

Written on: 31/05/2014

From what i can see not many people have had luck with this company but id just like to say that i had a good experience, the item arrived fast, it was complete and correct, a tiny bit of defective paint was the only negative i could spot but overall for the cheep price they are ideal : )… Read Full Review

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★☆☆☆☆

“Hard work getting a refund”

Written on: 01/08/2013

From what I can gather via other customers of FK Automotive, if your item is in stock, and they actually send you the correct one, then everything is great. But then aint this always the case when you actually receive what you paid for. However, in my experience, they didn't have my item in stock. Being a patient person, I waited, and I waited and I waited, then after a month I decided that I wasn't prepared to wait any more, so cancelled my order, which according to their T&C's i'm entitled… Read Full Review

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★☆☆☆☆

“Sports suspension lowering kit”

Written on: 21/05/2013

I ordered a full suspension kit for my son's 03 Clio 1.5DCI although the back were ok the front suspension legs would not fit. Tried getting in touch but with no luck. Seems that there is a pattern here,should be stopped from advertising in uk. … Read Full Review

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★☆☆☆☆

“ DO NOT USE”

Written on: 25/03/2013 by paulmak (1 review written)

I ordered a pair of angel eye headlights the wrong type arrived HID instead of halogen they didn't reply to my email the lights are not for my year of car they do not fit anything like the originals also the wiring is incorrect the auto range adjust fault warning is iluminated on the dashboard, I emailed them again still no reply I wish I had seen these reviews before I ordered from them I paid with paypal so they can chase them up… Read Full Review

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★☆☆☆☆

“Incorrect car part sent, and Customer Line does not work”

Written on: 12/03/2013

Worst web experience to date (after 15 years online shopping). I ordered a plastic trim part for Car (a), and recieved a seat frame (metal) for car (b). Rubbish. Not answering emails. Phone Line does not work. Not impressed! … Read Full Review

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★☆☆☆☆

“Fking useless”

Written on: 24/02/2013 by Theukisfubar (1 review written)

I ordered two tool chests got them but they had suffered heavy damage, I sent nearly 30 e-mails trying to get them picked up. Eventually they send two prepaid lables , I took them to my local parcelforce depot and tracking showed arrived and signed for three days later, I waited two weeks for refund, nothing. I mailed them again they said we have only just received them?,and will send your refund . Still no refund and now they are saying they haven't received them , still weighing up my… Read Full Review

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★☆☆☆☆

“DO NOT USE!”

Written on: 30/01/2013 by FKHATER (1 review written)

As others have already stated, their customer service is shocking to say the least. I got sent the wrong items ( wheel spacers), 1. there was only 1 spacer not 2. it looked like it had been kicked around the warehouse before packing, it wasnt even the correct spacer! I since returned at my cost (not cheap) and now have had no reply!!!! My only advice is DO NOT USE FK, they are FK ing sh*t … Read Full Review

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★☆☆☆☆

“Thieves”

Written on: 13/01/2013

I ordered a car part for a friend and paid through PayPal. Three days later I've received an email informing me that my order has been cancelled. I still haven't received any refund, nor an answer to my emails… Read Full Review

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★★☆☆☆

“FK Automotive do not reply to phone calls or emails”

Written on: 21/12/2012 by Garreth Sleigh (5 reviews written)

FK Automotive sadly seemed to have given up providing customer service of any type. They are happy to take money for payments. However they are unable to them provide any updates, information, tracking details or accurate reports of any type. We purchased products to be delivered to a customer of ours. The wrong seats were sent. They were the wrong model, the wrong colour and incorrect. FK Automotive did not care and they refuse to collect the products, answer emails or have anything to do… Read Full Review

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Theukisfubar's Response to Garreth Sleigh's Review

Written on: 24/02/2013

FK diabolical I ordered two tool chest both had suffered damage in transit, 30 emails trying to get them to send prepaid lables. Got the lables sent them back they was signed for three days after I sent them, but still no refund. Another 30 odd emails, they now say they haven't received them?. The man who emailed last said we have no news for you stop sending e mails.

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Carmykalmeida's Response to Garreth Sleigh's Review

Written on: 13/05/2014

I recently purchased some parts and am still waiting for a reply. I hope I don't have to take further steps to sort such out?
Should I start with consumer complaints Europe or The European business monitor?

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