Wheels4Sure Reviews - www.wheels4sure.com

★★★★★
4.8 / 5
163
97% of users recommend this
  • Speed Of Loan

  • Customer service

  • Value For Money

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Latest Reviews

★★★★★

“Would highly recommend ”

Written on: 16/01/2016 by Markdc (1 review written)

Having looked at many lease companies I came across Wheels4sure,and to be honest when something looks to good to be true it usually is.However was plesently surprised,the Lease Consultunt was very professional and provided a customer service second to none.The whole process from my initial enquiry to taking delivery of my new car took just one week. Would highly recommend… Read Full Review

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★☆☆☆☆

“Worst customer service you can get,ever! Unresponsive...”

Written on: 31/12/2015 by Namlles1979 (1 review written)

I got my car, 2y an 3 months ,may be most of the stuff came after i took my car.... but never got the service which was perfect on 1st stage,After that when i got problem,never got responsibilities from the new staff.... ONLY THING THEY CARE IS TO GET YOUR MONTLY PAYMENT,if you got any problem.. forget someone to help ..... Got more 7-8 months and will be glad to ,end my contract!… Read Full Review

By Wheels4Sure.com

Written on: 08/01/2016

Dear Client,

We apologise for the inconvenience you experienced in receiving your codes during the Christmas period. We have reviewed the process of ensuring full cover is provided at all times as we now have an internal out of hours call handler as well as our 24 hour call centre, ready to assist. Thank you for your custom over the last 2 years plus, I am sure we will be doing business again going forward. We are looking forward to you completing your contract on your i40 Tourer! Hope you and your car are doing good in 2016!

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★★★★★

“Wonderful, Amazing, Fantastic Wheels4Sure!!”

Written on: 18/12/2015 by KimWoodage (1 review written)

In October my car expired! As I have a daily commute of 100 miles I needed another car asap. I never dreamed that I would ever be able to afford a NEW car, let alone a decent 2nd hand one...but then my boss recommended these guys. Cannot say enough good things about them...helpful beyond description, prompt and helpful advice, humerous and friendly sales people, everything straightforward and clear every step of the way. The day I picked my car up I actually cried in their office, I was so… Read Full Review

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★☆☆☆☆

“codes”

Written on: 12/12/2015 by Floydlb389 (1 review written)

If you need a code at the weekend, FORGET IT! nobody will answer the phones to help. Its a premium rate number and the only Freephone number is a call centre where they're as helpful (and bordering on the rude)as a chocolate teapot!… Read Full Review

By Wheels4Sure.com

Written on: 08/01/2016

Dear Sir,

I have spoken to the call centre about you complaint, and they have asked that we pass on our sincere apologies to you. A new Operator took your call that day and was not fully aware of the next steps to take during your out of hours call. However what should have happened was they should have passed you over to our full time out of hours Operator. I hope the car is serving you well and we look forward to helping you in the future.
Thank you very much for your custom and we wish you a Happy New Year.
Management.

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★★★★★

“Quality product ”

Written on: 01/12/2015

From my initial application and the first telephone conversation with the staff it was all positive, thorough and transparent, do read the full terms and conditions so as you are totally sure of what you are signing up to. Make sure the product is for you. This is the best product on the market, you do get a brand new car,. To anyone who is thinking of dealing with the other dealers who offer their products to us who have impaired credit history, please don't entertain the thought, they only… Read Full Review

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★★★★★

“Very professanal and willing to help ”

Written on: 20/11/2015 by Deeganh192 (1 review written)

 my advisor: I couldn't ask for anyone better helpful friendly and was in a new car within 5 days from start of application where everyone else said no… Read Full Review

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★★★★★

“Brilliat service ”

Written on: 20/11/2015 by BeckhamSparks (1 review written)

From the start the service was brilliant. I understood what the contract would be and the process involved. Received my car in time and I love it. Thanks :)… Read Full Review

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★★★★★

“Easy, pleasant transaction :-)”

Written on: 19/11/2015 by Freemanqd81 (1 review written)

Great service and very happy with car. The person we dealt with was more than happy to answer all questions we had and there was no pressure to go ahead with the agreement. Will defiantly return again when my lease expires :-)… Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 16/11/2015

Found the company and the individual who dealt with us extremely helpful and accommodating. Was able to communicate easily via email and phone and get the finance sorted within a couple of weeks. (probably would have been quicker had there been a more speedy response at our end!). Thought it would be difficult to get finance for a car due to our credit score but this was proved to be no problem at all. Our questions were always answered promptly during the process and calls returned immediately… Read Full Review

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★★★★★

“car hire”

Written on: 14/11/2015 by McWilliamsyl121 (1 review written)

Excellent & professional staff, no hidden extras, all clearly written out from the start… Read Full Review

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★★★★★

“Great Customer Service”

Written on: 13/11/2015 by Amanit282 (1 review written)

I can highly recommend wheels4sure. The application process was smooth and straightforward, and the communication was great. Their sales advisors are personable make you feel valued. They are happy to talk through all the leasing options with you to find one that suits you best. Once I had completed the application forms and submitted my paperwork, my application was approved the same day (a Thursday) and by the following Monday I had my new car. There were no nasty surprises in the… Read Full Review

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★☆☆☆☆

“Terrible customer service”

Written on: 12/11/2015 by DavidLawrence (1 review written)

The customer service provided by wheels4sure after you have paid your money is very poor. I pay a £15 monthly fee for servicing, but they didnt even book it in for a service when required. They collect £180 a year a but the service cost under £120. It was pointed out but kwik fit that I had an oil leak when I got new tyres fitted, and 4 weeks later wheels4sure and hyundai have done nothing about it. I have to put a code in every week to make the car run, twice I went on holiday and told… Read Full Review

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★★★★★

“FABULOUS COMPANY”

Written on: 12/11/2015 by Ashern362 (1 review written)

Wheels 4 Sure - What's a great company. We were in a position where we couldn't get a loan for a car or lease a car because we had a bad credit rating. Wherls 4 Sure came to our rescue. We applied to lease a car from them and their service was undoubtedly the best I have ever had anywhere. . Their staff were really helpful and professional during every conversation. Within days, the car was brought to our home. What a great service. Thank you to everyone at the company… Read Full Review

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★★★★★

“Wheels 4 sure. Exceptional! From start to finish my...”

Written on: 07/10/2015 by Bigfez (1 review written)

Wheels 4 sure. Exceptional! From start to finish my experience could not have been better. All staff were friendly and professional. The whole process was carried out quickly and my car was delivered promptly. The only delay was due to it still being on the container ship. I have recommended Wheels 4 sure to friends who have also had a great experience. Thank you… Read Full Review

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★★★★★

“Wheels4sure First Class”

Written on: 09/09/2015 by PCOdriver (1 review written)

I am a Private Hire Driver, I contacted “Wheels4sure” to lease a vehicle. I had previously enquired with a couple other potential companies to hire a vehicle, but from the first impression I found Wheels4sure to be the company that impressed me the most. From the first contact that I have had “Wheels4sure” after an initial enquiry via their website, I have received nothing less than first class customer service, I do mean first class in the true sense. After an initial conversation… Read Full Review

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★★★★★

“Awesome Fantastic Great Job ”

Written on: 11/08/2015 by Quinn468 (1 review written)

In the past I thought to drive a brand new car is a distant dream, for me anyway due to my poor credit history until I heard about Wheels 4 Sure on the radio ( LBC 97.3fm ). Staff members were friendly and processed my documents expeditiously. Wheels 4 Sure have made it possible for me to drive a brand new car. I'm happy, my family, my friends and colleagues at work are all happy for me. I'll definitely recommend Wheels 4 Sure to everyone I know… Read Full Review

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★★★★★

“Driving a new car made simple!”

Written on: 31/07/2015 by ola147 (1 review written)

Firstly, the whole process was straightforward . The staff absolutely outstanding! From the first call till I was handed the keys . The feeling of driving a new car is out of this world and I want to say thank you. Planning to upgrade and hoping the company will give loyal customers an option to keep the car . I will definitely be a repeat customer. Thank you… Read Full Review

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★★★★★

“Great service”

Written on: 26/07/2015 by AleenaScott (1 review written)

Everything was done professionally with a personal touch. the person I dealt with , who sorted my vehicle, was on hand at all times and was very helpful throughout the process. Thanks for such fab service!… Read Full Review

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★★★★★

“True professionals!”

Written on: 26/07/2015 by CaydenSaunders (1 review written)

After being turned down by other leasing companies because of our bad credit rating, we were beginning to think that we would never drive a nice car again. Luckily, we discovered Wheels4sure. They accepted us for what we are...a hard-working couple with the necessary disposable income. We were literally driving away in a smashing brand new Hyundai within 2 weeks of submitting all the paperwork. All the staff were courteous and knowledgeable. All my queries were immediately responded to quickly… Read Full Review

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★★★★★

“Great customer service”

Written on: 18/07/2015 by johnmack2008 (1 review written)

I have just leased a car from wheels4sure and can honesty say that the pricess from start to picking up my new car was first class. The process was quick and painless and i would definitely recommend. The only down side is that due to me living in Scotland it5 was cheaper to travel to London and drive home as the only offices are based in South London, if the level of service is anything to go by i can see them opening up more offices in the near future. Thanks again… Read Full Review

Giese86's Response to johnmack2008's Review

Written on: 19/07/2015

It was a a wonderful experience leasing a car from Wheels4sure. I got a car the same day I applied for it. The process was smooth. The customer adviser who dealt with my case, was wonderful, we weren't able to travel to London to collect our brand new car on the Friday due to us working on that day, but he didn't mind meeting us on Saturday when he was meant to be off just for us to collect our brand new car. To make things even easier for us, he collected us from the train station and drove us to their office. I will definitely recommend wheels4sure.

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