written by on 30/10/2014
Pros:
didn't expect to receive credit due to my (apparently) fair credit rating.
very fast (total 9 days, only 2 days from when I found my vehicle)
great customer service, always at hand
cons:
felt a little pressured to find a car
credit is affected each time car is selected/changed
As rated by our community of reviewers
Creditplus..'s Comment
Written on: 04/11/2014
Hi there,
Thanks for taking the time to write us a review. We rely upon the feedback of our customers to help us improve in the future and to enable us to create an all around excellent customer service.
It’s good to hear that you experienced a fast transaction and that you were happy with the level of customer service. Our dedicated advisors focus a lot of attention on ensuring all of our customers are looked after and that all of their queries are answered.
Thank you for suggesting some areas that we can work on, it is never our intention to pressurise our customers to find a car and we will take this into consideration for future training.
Also, if you would like to recommend us to a friend we run a scheme where you receive a £50 Love to Shop voucher once their deal has been completed.
Thanks again and we hope you enjoy your new car!
Rosie, customer satisfaction team