Car Finance 2U Ltd - www.carfinance2u.co.uk Reviews
Latest Reviews
★★★★★
“Got the car I wanted!”
Written on: 03/04/2013 by qtee
My credit score is no where near ideal due to problems in the past but the income is coming in. I applied to carfinance2u on the off-chance that I would be accepted for finance and guess what I was accepted. I dealt with Dan apart from on one occasion and he was very polite and professional at all times. He answered any questions I had straight away and explained the process fully when I enquired. It's taken I would estimate about three weeks from applying to get the final word to say that... (read more)
★☆☆☆☆
★☆☆☆☆
“do not apply if your from Northern ireland”
Written on: 22/02/2013 by NI.MIKE (1 review written)
Do not apply for finance if your from northern ireland , if your credit report is'nt perfect then dont bother applying because if you have a single default or missed payment you will be declined. they say they are a uk lender , they need to get their facts rite and let people know on their website that people from northern ireland i.e( we are UK) will be declined. It will be a search on your credit file that you dont need. STAY WELL CLEAR.... (read more)
★★★★★
“could not do enough for me”
Written on: 13/12/2012 by davidscott11
just want to say many thanks to mark and dan they were fantastic in every way posible no matter how many time i rang them it was no problem to coin a frase they did more than it says on the tin. i would have no problem whats so ever in recomending them to any one, they took care of evry thing that was required all i had to do was find my car and they took care of the rest. many thanks to you both and if i want to change my car in the future i know were to come. many many thanks. (read more)
★★★★★
“Excellent, effiicient proffessional service.”
Written on: 10/12/2012 by Andyrue (1 review written)
From submitting the application, the finance was agreed the same day and I received all the information required from Dan and the team. I chose the vehicle I wanted and collected the car less then 7 days from applying. I would definitely recommend. (read more)
★★★★★
“No nonsense. Efficient and friendly”
Written on: 04/12/2012 by Mariake3
Dan's communication was excellent. He was patient, friendly and informative as well as being efficient. I felt like a valued customer. What I liked the most was that the process went at my speed. I did not feel pressured in any way. I was looked after from beginning to end. I would recommend this company to anyone without hesitation. (read more)
★★★★★
“Really Helpful and Professional Company”
Written on: 20/11/2012 by Frances2209 (1 review written)
Dan was really helpful and kept me well informed from start to finish, everything was explained clearly to me and the whole process was stress free, I would certainly recommend them for financing cars for my family and friends, I particularly liked the fact that if I had any questions Dan would answer my emails immediately making me feel like a valued customer. (read more)
★★★★★
“wow fantastic so helpful and friendly”
Written on: 17/11/2012 by thedman (1 review written)
well were do i start quick application on line and great phone support i had been dealing with two guys called Dan and Mark well they could not of been any more help full and they were so help full with the hundreds of questions i kept throwing at them about different cars and then i found what i was looking for then all i had to do was scan and email over all my singed document and it was all sorted for me and the phone call to keep me up dated with the process and then to tell me that it... (read more)
★★★★★
“you made it easy”
Written on: 13/11/2012 by davestill (1 review written)
i would like to thank for your for your fantastic coustemer service even having bad credit you made me feel good and sure about the right deal i would definetly recomend (read more)
★★★★★
“Great professional service”
Written on: 05/11/2012 by wayne70 (1 review written)
Just used car finance 2 u to get my new car and have to say it was the best experience in car buying.Saw a car i liked and filled in a quick application on line and within 20 mins had a email to say it had been approved in principle.Gave Dan a quick email with car details and next day he rang to say it had all been approved and he gave me all the payment details. The figures he gave me were a lot cheaper than I had from the dealer so was well impressed. Any one who is looking to buy a new... (read more)
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Showing 1 - 10 of 132 Reviews
★★★★★
“fantastic new car in no time ”
Written on: 01/11/2012
Car finance 2 you are great it was quick and simply apply on online in the evening by the following morning had a phone call to say I was appoved and I ready saw a car I like so gave Dan the car details he told me that was a really good car and told me how much it would be each months. Went test drive it on the Saturday and by tuesdsy afternoon the garage phoned me up and said the funds has been paid to them and when would I Luke to go and puck the car up. Then Dan from car finance 2 u... (read more)
★★★★★
“Amazingly good service!”
Written on: 30/10/2012
Fantastic team of people, extremely helpful and always happy to help. Was accepted for finance on a car by this company only, as I have a really bad credit rating, and everything went through quick and easily! Would definately recommend to friends! Thanks carfinance2u :) (read more)
★★★★★
“OUTSTANDING CUSTOMER SERVICE”
Written on: 25/10/2012 by Xiaohan (2 reviews written)
THAT WAS REALLY GREAT EXPERIENCE. THANKS TO CAR FINANCE 2U I'M SPENDING MY HOLIDAYS TRAVELING ACROSS EUROPE IN MY NEW FORD FOCUS. MARK BURGESS WAS THE BEST. IF THERE WAS SOME ISSUES WITH CAR DEALER OR LENDER, MARK ALWAYS STEPPED IN. WHENEVER I WASN'T SURE ABOUT SOMETHING OR SOMETHING WASN'T CLEAR FOR ME MARK WAS ALWAYS READY TO SPARE HIS TIME TO MAKE SURE ALL IS AS CLEAR AS DAY. THANK YOU MARK. THAT WAS REALLY OUTSTANDING, MODEL CUSTOMER SERVICE. AT ALL TIME I HAD A FILLING LIKE I WAS THE... (read more)
★★★★★
“simply the best.”
Written on: 20/10/2012 by studube (1 review written)
Honourable: i applied for car finance on a Sunday night reluctantly expecting to be turned down, as i had been by numerous other companies in the past. by 10:30 am Monday morning, i was already searching the internet for cars. of cause it took me little time to actually pick the car of my choice. Efficient: but as soon as i rang them to say i had found the car, all they needed was the price, mileage and registration and of cause the dealer details and within half an hour they rang back to... (read more)
★★★★★
“Best broker ”
Written on: 17/10/2012 by Lexus007 (1 review written)
Thank you carloan2u for a fantastic service the staff are very friendly it took just 3 days from finding a car to the loan being payed on I am now in my Lexus is convertible my dream car so I can defiantly recommend this company they treat there customers like kings and queens thanks (read more)
★★★★★
“Excellent service would recommend it to anyone ”
Written on: 06/10/2012 by Stevielolo (1 review written)
I applied for car finance as me and my wife see a car that we liked heard some very good reviews on car finance 2U . So I applied on a Wednesday night and got a call from them the very next day to say that my application was successful. I was dealt with by a person called Dan and I could not fault him in any way he had dealt with this from start to finish. I must say that he was outstanding , he kept me informed through out the process and and then called me on a Saturday to say that the... (read more)
★★★★★
“Speedy, efficient and friendly.”
Written on: 04/10/2012
This company really does do what they claim. Get you fixed up with a loan despite your bad history! The service is reasonably priced. I felt valued as a customer with nothing too much trouble for Dan to sort for me. The communication was efficient timely and not over bearing. All queries dealt with very quickly and efficiently. Once I had decided on the car I wanted it took less than 24 hours for the funds to be in the Audi garages account ready for me to go collect my car!! Non judgemental ... (read more)
★★★★★
“It is as easily as can be!”
Written on: 25/09/2012
I have found the service very fast, friendly and reliable and would not hesitate to recommend Car Finance 2U. The whole process has been hassle free and as am in the throws of dealing with Estate Agents I can say hand on heart they could learn about customer service from Car Finance 2U on how it should be handled. The purchase has been completed in five working days and there has always been someone on the end of a telephone ready to answer any questions I may have had.They also always... (read more)
★★★★★
“An excellent service, I didn't think it would be so...”
Written on: 21/09/2012 by Debora7 (1 review written)
I received an excellent service from carfinance2u. The process was seemless. Once i found the car I wanted all I had to do was phone and let them know the details and they gave me the payment quote straight away. I was very pleased with what i was quoted as i don't have a very good credit rating. Everything was sorted out with the dealer for me and the money went through very quickly meaning I could pick up my car within 6 days of first viewing it. I couldn't fault Mark's customer service he... (read more)
★★★★☆
“Great company , fast and effective ”
Written on: 19/09/2012
I felt that the actual adviser was very efficient and polite. The company itself kept me informed of any issues that may of occurred so there could be dealt with as quick as possible. The whole process of applying for this finance was fast and easy. Overall I'm happy with the service provided by yourselfs (read more)
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Showing 11 - 20 of 132 Reviews
★★★★★
“Over the moon”
Written on: 19/09/2012
We have not got a bad word to say about the service we received today, fantastic customer service, Kept us informed at every step of our application, Very helpful from the first phonecall at 9.30am till the last phonecall at 14.30. Happy with the monthly repayments and interest rate. Wouldn't hesitate to use them again or reccommend to friends and family. (read more)
★☆☆☆☆
“I Must Be The Unlucky One !!”
Written on: 31/08/2012
Applied after reading the good 5 star reviews on this site and the claims on their own website. Wish I had not bothered!! Submitted my application and in less than 5 minutes had a message on my mobile to say I had been declined! Obviously a case of "computer Says No". Thought at least a human being would call me. OK, my credit isn't brilliant, but if it had been, I would not have needed to use this type of company. Obviously all the 5 star reviewers can't be wrong, so must be me that is... (read more)
★★★★★
“Great all round service”
Written on: 21/08/2012
First class in every way, a pleasure to deal with and only took 3 days to complete. Happy you bet I am happy. Thank you Car Finance 2u for helping me re-store my credit rating :) An getting my dream car (read more)
★☆☆☆☆
“Waste of time!!!”
Written on: 19/08/2012 by Will2013
Applied for £2000 for a car never heard anything back I guess I got refused so angry with this company. Guranteed credit?? DON'T THINK SO!!!! (read more)
★★★★★
“Outstanding service”
Written on: 16/08/2012 by chrismay776 (1 review written)
I could not be happier with the service that I have recieved. I dealt with Dan who called me within minutes of receiving my on line application. Once I found the car I wanted Dan dealt directly with the dealer and had all the paperwork sent directly to them for me to sign. No hassle, No stress and No Bull. Paid out within 24 hours. I have already recommended Car Finance 2U to friends and would happily recommend to anyone. Thank you! (read more)
★★★★★
“No pressure and extremely helpful”
Written on: 16/08/2012 by Rob2603
I dealt with mark and was very impressed. He was extremely helpful all the way through and even managed to speed up the process so we can take our new car on holiday. Thanks for everything I'll be sure to recommend you to others (read more)
★★★★★
“Seemless!”
Written on: 03/08/2012 by Stevemendelson (1 review written)
Does exactly what it says on the tin! Found a car that met the criteria and within hours the money was in place and then paid out very promptly once I'd submitted the paperwork. You have an excellent business model (read more)
★★★★★
“Saved me money!”
Written on: 27/07/2012 by bham12345678 (1 review written)
Fast, helpful, good value service. Advisors always on hand to offer advice and guidance on choosing a vehicle - especially in cases where you might be being overcharged by the seller. I saw a car Wednesday and picking it up Monday. BRILLIANT! (read more)
★★★★★
“Absolutely Outstanding Service!”
Written on: 16/07/2012 by MrsGwill.I.Am (1 review written)
We applied on a Thursday evening and picked up our new Citroen Picasso a week later (delay by the dealer posting our documents instead of faxing them) ... We dealt with Mark and Dan and nothing was too much trouble. The finance company they used were also excellent and even rushed through the payment to save time and kept in touch via email and phone at all times. Do not think twice about using this company - our credit rating is shocking due to previous problems and even though we're... (read more)
★★★★★
“Quick and Easy”
Written on: 15/07/2012
Outstanding service...Had me car within 5 days. With no hidden extras at the point of the loan. (read more)
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Showing 21 - 30 of 132 Reviews
★★★★★
“Absolutely superb service!”
Written on: 14/07/2012 by mikeharris
I found car finance 2u ltd on the internet whilst trying to arrange a car loan for my daughter.She is 21 with no debt and a full time job,yet was turned down by her own bank immediately! No surprise there!!I looked at a few sites but was drawn to car finance 2u because they clearly stated they could arrange loans for younger and new drivers. From the initial enquiry,we were told we had been provisionally accepted and would be contacted by a member of staff shortly.Sure enough,we were... (read more)
★★★★★
“Top Class Service”
Written on: 13/07/2012 by chief2398 (1 review written)
Like others, I struggled to obtain mainstream finance. I gave this company a whirl and from the outset, their professionalism, courtesy and patience was top class. Mark dealt with my enquiry and although I changed my potential vehicle three times, it was never too much trouble. I was always kept updated with the progress (whether it be phone/email) so I knew exactly what was happening. The speed in which my enquiry was dealt with was unbelievable. I know exactly where I will be going for my... (read more)
★★★★★
“First Class Service! ”
Written on: 12/07/2012
I must say that I am still astounded as to the speed and quality of the service I received while dealing with Car Finance 2U LTD, in particular Dan Rothwell. It has taken less than a week to secure the purchase of a car that I've had my eye on for a while. The whole process was smooth and very easy with a mimimum level of hassle. One day after speaking with Dan and being approved, I was free to look for my car from any dealership and upon finding the right one, the process was handled with a... (read more)
★★★★★
“Brilliant people to deal with”
Written on: 10/07/2012 by TerryN
I telephoned CarFinance2u & spoke to Dan on the Friday for assistance with finance to purchase my new vehicle. Dan processed all the information and by Monday I signed all the documentation. By Tuesday my dream car was paid for and I collected it at the weekend. I couldnt ask for a better or more professional service. Dan & Mark deserve recognition for a great response to my request. (read more)
★★★★★
“Helpful - Quick - On The Ball”
Written on: 10/07/2012 by jimbob1002
Ok so I have struggled getting mainstream finance for a car - So gave these a try Yipeeee got it, & ok it's a bit more expensive but we only live once and if you can afford the repayments and you get what you want DO IT ;-) Mainly dealt with Mark but Dan was helpful too, This whole process is done and dusted in days for me 3 days - would of been sooner but the dealer was not very on the ball to say the least! Just don't jump in... make sure you can afford the payments keep within your... (read more)
★★★★★
“Would I recommend to a Friend? I already have!”
Written on: 07/07/2012 by Sharob (1 review written)
Fantastic company, dealt with Mark and Dan, communication was excellent, and you can choose a car from any dealer. I couldn't have asked for more, as long as you can get your information to them quickly by email, these guys will deliver, and quickly! I applied on Tuesday evening, on Wednesday morning Mark was straight on to it, I just had to send through some Bank statements, which I pulled straight off Internet banking and emailed through to him, he then went off and did the business with... (read more)
★★★★★
“As easy as 123”
Written on: 06/07/2012 by Farmer69 (1 review written)
The service we got from Dan was second to none...The information they give you helps you to go and pick your car knowing that you are not going to get ripped off by dealers over pricing the cars.... They dont car how many cars you run through the system and left us feeling very pleased with our purchase.... Thanks for making what is sometimes a very stressful time easy for us. There is nothing bad I can say about them and I would say nothing needs to change either....keep doing it right... (read more)
★★★★★
“Hassle free and friendly.”
Written on: 29/06/2012 by Lorna123
Excellent service from Dan at car finance 2 u. Speedy response to application and questions and finance arranged and paid out within days. All arrangements were made direct to the garage by Dan and all I had to do was pay the deposit and arrange delivery, no extra forms to post or fax etc other than standard proof of identity. Excellent service with a very friendly Dan who kept me informed all along, would highly recommend, and use again. (read more)
Guest's Response to Lorna123's Review
Written on: 15/07/2012
Hi from the uk, going to pick up my new car from the dealership in a few days, am snirtatg my first lease. Wish I had watched this video before, but luckily for me it turns out I made the right choice. Very informative and interesting! Thanks!
Reply to this comment
★★★★★
“Excellent Service”
Written on: 18/06/2012 by john0603
A very quick professional service everything handeled effectivley from start to finish. Dan and Mark not only came accross as helpful but friendly on the phone. Would not hesitate to recommend them to friends (read more)
★★★★★
“Superstar Service With A Straight Forward Attitude!”
Written on: 01/06/2012 by SimonJTaylor (0 reviews written)
All I can say is WOW! Car Finance 2U is by far one of the best companies I have ever come across. From the minute I put in an enquiry with them they have been in constant communication with me. In particular I would like to mention Mark Burgess who has gone above and beyond to liaise with both myself and the dealer who sold me the vehicle, giving us all clear and professional advise with a smile and some humour. I can't thank Mark enough or praise him more highly for his speed, efficiency... (read more)
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Showing 31 - 40 of 132 Reviews
★★★★★
“Excellant, quick service”
Written on: 31/05/2012 by mcleere (1 review written)
Extremely helpful and quick service with excellent communication. Applied for the loan on a Sunday after finding a car and money was transferred to the dealer on Thursday afternoon. The advisor called and emailed with updates the whole way through the process. Thank you Car Finance 2U (read more)
★★★★★
“excellent ”
Written on: 30/05/2012 by mikeinglasgow (1 review written)
CarFinance2u were quick, friendly and good communicators throughout the process. I had a clear response to an online application within a short space of time and from then on it was up to me to find the right car and then get back to them. At this point they were really helpful and responsive and we have managed to get the deal sorted out within a very short timeline. I think the fact that they pay the dealer direct removes extra complications and stress from the process too. Thanks very... (read more)
★★★★★
“Quick and Easy”
Written on: 23/05/2012 by laurawhitehead85 (1 review written)
My adviser was Dan he was very helpful and kept me up dated and informed about what was happening during the entire process, either by emails or phone calls. All i had to do was send the relevent documents and information that they needed and they did the rest,it was quick, easy and stress free. I got to pick the car that i wanted, for a price that was affordable to me with no hidden costs. I'd recommend Carfinance2U.com to anyone of my friends. my partners even considering getting a new... (read more)
★★★★★
“Professional Service”
Written on: 17/05/2012 by graferix
Excellent service and very professional process of application, quick telephone call to answer a few qustions and a decision within the hour!! Brilliant idea of by passing the banks and having person to person transanctions, knowing your not handing your money over to the banks!! (read more)
★★★★★
“Excellent, Professional Service”
Written on: 11/05/2012
I would just like to say a Big Thank You to the people at Car Finance 4U Ltd. As well as being extremely Professional they are really friendly people who’s Customer service was the best I have come across. They made the whole process from start to finish very easy to follow and Mark was more than helpful. I will defiantly be spreading the word about Car Finance 4U to family and friends and would highly recommend them. (read more)
★★★★★
“excellent,friendly service.”
Written on: 02/05/2012 by mark1981
Would like to say a big thankyou to carfinance2u especially Dan Rothwell for being so helpful and keeping me upto date with where my application was upto,i would definately recommend to family,friends and anyone looking for car finance. 10 out of 10 service,thankyou again. (read more)
★★★★★
“Car Finance 2U Ltd”
Written on: 30/04/2012
Whilst dealing with Dan Rothwell at Car Finance2U, I found everything was dealt with promptly and within the time scales I was originally told. I found Dan to be polite and professional at all times and made the finance arrangements very easy and painless and would have no hesitation in recommending them to a friend. (read more)
★★★★★
“Pleasure doing business”
Written on: 25/04/2012 by BJClark (1 review written)
Recently used the services of Carlon4u to finance a change of car. Mark was a pleasure to deal with throughout. The process was simple, straightforward and made all the more easy by Mark's efficientcy and good humour. At all times he was knowledgable, communicative , answered queries quickly & gave you confidence that all was in hand throughout the process. couldn't have been simpler and would certainly recommend to others. When so many other companies make promises they cannot fulfill, it... (read more)
★★★★★
“Car Finance Made Easy”
Written on: 23/04/2012 by gadgetnet (1 review written)
I have recently used CarFinance2U to purchase my car and found them more than helpful. The process was easy and very quick. The people at CarFinace2U are very professional and understanding, nothing was too much trouble. Unlike a lot of finance companies you choose the car and the garage so you are not tied to what they want to sell you. When they say they will ring you back, they ring you back and quickly, nothing is more frustrating when you are sat waiting for a call that may never come.... (read more)
★★★★★
“excellent service”
Written on: 14/04/2012
i dealt with dan who was very helpful and kept in touch at all times getting me the deal i was looking for and now 3 days and i get my car thanks for all your help. (read more)
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Showing 41 - 50 of 132 Reviews
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Markburgess's Response to Will2013's Review
Written on: 21/08/2012
Thank you for your feedback.
We endeavour to respond to each application within one working hour and therefore we are sorry to hear that you did not receive a response from us. If you could call the office on 0844 800 0460 (local call rate number) or email info@carfinance2u.co.uk with your name and address details we will investigate the matter. We give decisions by text message, there are a number of potential reasons why the text would not have got through to you (for example if we hold an incorrect mobile number) and therefore we would like to investigate the reason why the text message did not get through to you.
We are very sorry you were unhappy with the service provided. We try our hardest to provide a first class, fast and efficient motor finance service and we are disappointed that you felt we fell short on this occasion.
Carfinance2u