written by on 19/09/2013
On my third vehicle with Car Leasing Finance no problems with all our vehicles ordered and delivered on time great Service all round, Considering the company has been through a tuff time with other company that would like nothing more to see car leasing finance struggle.
written by on 09/05/2012
Where to start with shabby operation? The last few weeks I have been fed a litany of excuses as to why this company could not honour a deal. I have been in discussions with them for over two months and still do not have a car. This is not a professional outfit at all so please don't waste your time they can't deliver what they say.
Written on: 24/10/2012
I believe this listing is now incorrect.
Having spoken to the Directors of the Bridgnorth and Guilford Offices of Next Vehicles Ltd on the web have severed all connections with Next Vehicles North West Ltd. Next Vehicles North West Ltd's presence on the internet is now Car Leasing Finance (NW) Ltd.
They tell me that this is due to the personell at that branch not reaching the high levels of customer service that is required for anyone to operate under the next vehicles banner.
I have been dealing with the Bridgnorth office since my initial problems were not dealt with by the staff at Next Vehicles Northwest Ltd now Car Leasing Finance (NW) Ltd. I have found that all staff have been truthful and courteous throughout my dealings on my lovely fiat panda, which was delivered as promised directly to my door yesterday.
Written on: 19/02/2013
They are all in it together and the whole operation was heavy handed unprofessional and most unhelpful, their complaints channels as farce. The responses to my warnings seem to be coming from friends if you ask me. DREADFUL
Written on: 19/09/2013
who ever mentioned the above was told the truth on what really happened they would not sleep
Written on: 13/06/2012
@ Mackenzie I am glad your experience was good, but you really can't disagree with what happend to me. This was my experience and Next Vehicles has done everything to get me to remove my review even saying they wouldn't deal with my complaint unless I removed it, nice tactics. However, it is valid as I have proved to this website when I sent them all the correspondence between us. Trust me no one more than me wishes that the experience had been different but alas in this case they didn't deliver at all. I wasted months of my time and still don't have the car they agreed to supply. Dreadful.
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Mackenzie1402's Comment
Written on: 16/05/2012
Sorry totally disagree with your comments - I have had two cars delivered successfully with no issues whatsoever. I was informed all the way through where my application was up to and I found their service friendly, polite and their communication was fantastic. Five stars from me.