written by on 26/08/2022
Do not use this company at all if you want to preserve your integrity and health. the unprofessional, mindless, disrespectful, discriminatory, poor, and despicable quality of service by unapologetic individuals is guaranteed to upset you and raise your blood pressure. STAY AWAY FROM THIS COMPANY AT ALL COST.
written by LianaHammond458 on 31/05/2022
Avoid at all cost, got the same van and a much better deal elsewhere. after dealing with this company for a few days stressed out is an understatement. Look around and you will get a better deal somewhere else and less hassle and constant feedback.
written by cyOlson202 on 27/04/2022
Been with them 2 years but recently left due to not being able to provide me with a car was told 3 months before I could even get another car so went and purchased a second hand car! I waited over 28 days for a inspection. I had a email to say all ok £500 security deposit will be in ur account in 2 working days week later still nothing get ignored by email & phone!!! Next step to recover my money is to get a solicitor involved and contact the ombudsman for investigation. AVOID
written by Marsh64 on 10/01/2022
Contacted company to collect car,couldn't make the appointment they booked but gave them another 3 days,the emails were unprofessional, and treating, took the car the next day,stuck a note through my door saying I didn't make collection appointment when it was booked 6 days ahead of collection and after I told them I was at a hospital appointment, they then emailed me and saud I didn't answer the door ,I was in hospital had been from night before, terrible company and this is not the first problem I have had with thos shame
written by Davidh101 on 24/10/2018
I was sceptical having read a majority of negative reviews on this company, but called them and asked them to explain rather than just discarding them. You will never please all of the people all of the time, ever. 9 days on, i am collecting the car i ordered, at the price agreed and in what seems a reasonable time to organise the car, insurance and collection. I was kept informed every step of the way and everything flowed smoothly. So i would happily recommend them to anyone.
written by Garner134 on 04/10/2018
100% would recommend. I phoned up Any Car Online, they found me a deal on a new type of Mercedes A Class. I got approved and it was delivered a week later. Everyone was really informative and knew what they were on about.
written by Rains83 on 08/08/2018
Used any car online to get a lease car after my car died :( being self employed and not having the best credit rating I didn’t think I would be excepted..... but I was and and any car group were more than helpful within 8 days of my deposit being paid my car was delivered strait to my door ! I read all the paperwork so understood that this company is a broker and that once approved I would be dealing with another company and that was not a problem for me. There communication was amazing and they were extremely helpful with all my questions before paying the deposit. I was very wary as thought it may of been a scam due to the bad reviews I read on here .... but I am so happy to of received my new car and be back on the road I would deffinely recommend them and their service to friends and family. I thought I should leave a review to let others know they are a legitimate company.
written by J2018 on 12/06/2018
Completed. Online applicantion, sent me a docusign doc confirming payments and then once paid referred me to another company who also asked for initial Payment again, now transpires that any car do NOT have cars at all and charge almost £1000 as a fee? I applied for a CHR and Northern vehicles cannot supply and when this was explained to any car online they claim there is NO REFUND policy? At what point does a business trick people like this, I will pursue strongly
written by 429Morrow on 14/01/2018
Extremely unprofessional in my dealings, this company needs investigated for bad practices in the trade. They give leasing companies a bad name. Stay away from this company and put your money with a reputable car leasing business that actually deliver on their promises.
written by Gilliamru457 on 16/08/2017
I choose a wv 4x4 on a lease contart of 3 months-which met I could change my car every three months for anothher new car, paid £549 deposit, was told they did not have the vw 4x4 after I had paid the deposit, instead was told to choose from 2 makes that were a lot more expensive than my original choice of vw 4x4, I then choose a BMW, I was then told I had failed the ID check, but I can still a lease contarct car for £666 per month on a fixed 3 years term. One week or more of time wasting. At this point, I cancelled the deal. I was then told I would get my deposit within 24 hours, no, I still have received the refund as promosed and it is now over 24 hours. I need the money to get a better deal from another leasing company-who sorted out everything in a space of 4 hours. They failed to secure and fulfill everything they advertise. Never use them!!
written by Malachia374 on 12/05/2017
I contacted this company for a hire car. The process from start to finish has been effortless. The staff have been amazing and I am now sat looking at my brand new spanking car - I would definitely recommend this company to all my family and friends - thank you :))))
written by DavinReynolds on 09/05/2017
Not going to write much but just be aware of these lot. Do a check on the company with companies house, last review was right it is 'one man and his wife' At least two of these good 5 star reviews have the same grammar errors. Their instead of they're. Very very dodgy indeed.
written by JessieCompton155 on 16/04/2017
Based on my recent experience I'm not sure these guys have ever leased a car to anybody and only act as a middle man clawing as much money from you as possible. They never ever answer the phone or respond to emails. I don't see how any of the positive reviews are legit here. It's a one man band, his wife and a flashy website. Be warned guys, don't give them the time of day - there are much better places to go to, even if you are as desperate as I was. I now fear as they have all of my personal details. If they aren't leasing cars to people what exactly are they doing with the details they have obtained?!
written by Juliana381 on 05/04/2017
Any Car Online, I was declined by other companies on a used car and although I did have to find the upfront payments It was worth while . I have my brand new car and love it . The customer service was to the point and was refreshingly straight talking a no nonsense approach ! I pushed my budget a bit more to get into the car but now I wont have to spend on mot's and repairs and the advice was worth paying for , I would lease again and I recommend them .
written by Geraldine1981 on 02/02/2017
The Director is the rudest man I have ever encountered. He told me I don't know the difference between an application form that took me 15 minutes to complete and an enquiry form that took 1 minute, I suspect because he is unable to use a computer to find it. I am very concerned that they now have a record of my personal data. Literally the worst customer service experience I have EVER had. Only selected one star as unable to award none.
written by CharlizeWatson on 08/12/2016
First class service. My new Mercedes C220 was delivered and I have been very happy with the whole process. Their customer service was excellent and they kepy me informed and dealt with everything quickly.I will use them again for my next car.
written by 430Curran on 08/12/2016
Thanks Any Car. The person I dealt with was really helpful. Having never had a car on Contract Hire before, I wasn’t quite sure how it worked. They made it very simple and easy to do. My car was delivered on time and it was nice that I could have the colour I wanted. From start to finish I cannot fault them. I have no hesitation recommending Any Car Online to my family and friends. By the way, the cars they provide are new, not second hand, my very first new car. One little thing, it would have been nice to have been given car mats.
written by GaigeDobson on 07/12/2016
Anycaronline have just leased me a brand new Volvo XC 60, even though I have some credit problems. 3 other companies wouldn’t give me a car. Their communication was good, telephone and email, and they sent me all the paperwork in advance so I could read it all before I took the plunge. Keep up the good work – I’ll be back!!!!
written by T-Dog1973 on 06/12/2016
Good advice – not just some call centre! After visiting Any Car Online website, I phoned them to see if they could get me a car to replace my Audi A1 which is going back. They asked me my personal details, and told me they could arrange a new Mercedes A180, which I wanted, on a lease which allows for the bad credit I have. They explained the reason for the payment being a little more are because of my bad credit history that has happened in the last year, but hey, that’s what I expected. Anyway, Ive had the car for a few weeks now, goes great. Well done anycar. Service was excellent the people I spoke to knew what they where talking about!!!!!!
written by Moriahx222 on 01/12/2016
Complete shower of ####Really slow to answer questions. By email or phone. Staff very rude and unhelpful and so expensive don't even deserve 1 star
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Finnley8's Response to Davidh101's Review
Written on: 11/11/2018
Hi there did they give you the car you asked for or say it wasn’t in Stoke
Davidh101's reply to Finnley8's Comment
Written on: 11/11/2018
exact car, collected from my local fleet depot in Edinburgh 20 minutes away from home