Very bad at maintaining customer relationship.

★★☆☆☆
1.6 / 5
18.7% of users recommend this
  • Customer Service

  • Value For Money

HBaalawi's review of eCar Insurance www.ecarinsurance.co.uk

★☆☆☆☆

“Very bad at maintaining customer relationship.”

Written on: 28/05/2012 by HBaalawi

Signed up with them via aggregator (Unfortunately before reading reviews) and ever since it was nothing but trouble, first I sent them the paperwork and kept on sending me emails and letters that they haven't received my NCD and driving license.

For the sake of saving money I would highly recommend against signing up with this company. So avoid at all cost.

  • Never Claimed

    Have you made a Claim

  • Cheapest Quote

    Reason for going with this company

  • Comprehensive

    Cover Taken

  • Male Driver

    Driver Type

  • Admiral - HIGHLY RECOMMENDED.

    Previous Insurance Company

  • Customer Service

  • Value For Money

Reviewusername's Response to HBaalawi's Review

Written on: 03/06/2012

I have had a very similar experience .
The most frustrating experience with a company I have ever experienced. I advise everybody to avoid at all costs.

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