Great service

Zenith Car Insurance Reviews - zenith-insure.com/car-insurance
★★★☆☆
3.1
From 670 reviews
56.0% of users recommend this

  • Customer Service

  • Value For Money

spicerbear's review of Zenith Car Insurance Reviews - zenith-insure.com/car-insurance

“Great service”

★★★★★

written by spicerbear on 30/07/2014

I had notification from you to advise you had not received my FSLA. For this I would be charged £20.00. Having sent this and not being posted another copy I called your company to see if you could help. I spoke to an extremely polite and empathetic young man who dealt with my query professionally and efficiently. I was very pleased with the service I was given and would like to pass on my personal thanks to the young man who helped me. I would like to add I am in charge of a customer accounts team for car insurance and I feel the service provided was impeccable. My only suggestion; if you are going to send a letter chasing an FSLA, enclose a blank one and maybe an envelope for return postage. This may encourage people to respond and not have the need to call you in the first place. But overall, well done!

  • No

    Have you made a Claim

  • Best Cover

    Reason for going with this company

  • Comprehensive

    Cover Taken

  • Lady Driver

    Driver Type

write a review
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!