Poor customers service: can't explain charges 4 address chge

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Miraclec45's review of Tesco Car Insurance Reviews - tescobank.com/car-insurance

“Poor customers service: can't explain charges 4...”

★★☆☆☆

written by Miraclec45 on 17/09/2014

Gave them a call to change my address as i was moving couples of street from my old address the postcode stated with same letters ME7 and had only 2 months left for the insurance to finish they charge me £275 extra for the address change would love to cancel the insurance but the customer service guys reminded me that my NCB would not be valid if i don't stay with them for year.... what a policy..

Asked him to break down the charge how it came to be £275 and his respond was 'the system they use'. My new street is not that bad with crimes to increase my insurance in such a way.... well insurance with tesco cost me a lot being honest.

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