Rip off company

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Swinton Car Insurance www.swinton.co.uk
★☆☆☆☆
1.3
7.0% of users recommend this
  • Customer Service

  • Value For Money

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Dmitch9999999's review of Swinton Car Insurance www.swinton.co.uk

“Rip off company”

★☆☆☆☆

written by Dmitch9999999 on 30/10/2015

I remember when Swinton prided themselves on quality service, particularly with their local offices. Sadly this is no longer the case. My wife sold her car with 6 months left to run on her Swinton insurance. She thought she was doing the right thing by cancelling her policy and even thought she was entitled to a refund for the 6 months left. But guess what - the call centre operator announced that she had to pay £30 to cancel and if she didn't it would be passed to a debt collection agency. A classic example of how to lose customers for the sake of a few quid. So be advised everyone - if you do buy insurance from this lot - don't tell them if you subsequently sell the car!!

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  • Good previous service

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  • Comprehensive

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