Simply Insurance Reviews - www.simplyinsurance.uk.com

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★★☆☆☆
1.9 / 5
27% of users recommend this
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  • Customer Service

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Latest Reviews

★☆☆☆☆

“Rip-off, worst customer service”

Written on: 27/03/2015 by Larissa387 (1 review written)

The worst customer service ever!! My insurance was cancelled once because as they said my documents were late to be sent to confirm my policy. Never received any forms from them. Had to pay cancellation fee and plus the increased first month fee as well. On Second occasion, I sent docs on time but they weren't happy that my driving license address as it matched my second address i was living. When I tried to register my policy on second address, also in London they told me insurance doesn't… Read Full Review

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★☆☆☆☆

“Do not use”

Written on: 28/02/2015 by Diddyp1 (1 review written)

Don't even think about going near this insurance company, wish I hadn't bothered. Terrible customer service, unobtainable to speak to, cancelled my sons motorbike insurance by letter that was not received for 4 days, then the office is closed so can't speak to them until the date the policy is cancelled. We have sent all documents and paid the annual policy upfront so have no idea why they are cancelling. All I know is that my 18 year old will not be able to ride his bike to work from Monday… Read Full Review

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★☆☆☆☆

“very poor service!!! stay away!”

Written on: 13/02/2015 by Sutherlandza497 (1 review written)

my first experiance with this company. utterly dissapointing will never use them again! once they take your money you do not exist! terriblr customer service and a 9-6 number only!! what use is that this is going to be a long 12 months!!… Read Full Review

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★★★★☆

“Very happy”

Written on: 13/02/2015 by Mrinsured (1 review written)

After yet another increase in price from my current insurer I tried Simply Insurance following a recommendation from a friend. They gave me a quote far cheaper than my current insurer that also covered me for allot of things my other policy didn't… Read Full Review

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★★★★★

“Excellent service”

Written on: 05/02/2015 by OrlandoMcKenna34 (1 review written)

I purchased my trade insurance with Simply today and could not be happier. The sales person I spoke to was helpful and informative. Great price and great service… Read Full Review

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★☆☆☆☆

“TERRIBLE.... Take your money and GIVE NO CUSTOMER...”

Written on: 08/01/2015 by Maddox249 (1 review written)

I purchased my motor trade policy 5 months ago and sent the proof of no claims discount... I was then told by letter after 3 weeks that this was not good enough and (renewal notice) and it had to be a separate letter stating the proof of ncb. I contacted my previous insurance company and they said they don't produce a separate letter and that the renewal IS THE PROOD of ncb. I then got back to simplyinsurance and they said "ok well it will be ok and we'll pass it on to Tradewise"... TODAY (154… Read Full Review

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★☆☆☆☆

“In over 35 years - my worst insurance experience.”

Written on: 03/09/2014 by Vogelqd284 (1 review written)

Being a Motor Trader for all my life, I thought I'd give these guys a try. They were not the cheapest, but the sales woman was SO nice and helpful that I opted for this company even though they were £30 more expensive than my renewal quote. I expected the same level of service in the future. I was so wrong with my expectations. They wanted a no claims bonus proof (which I had sent from my previous insurance brokers) Apparently this was not enough. They gave me 5 days to get a… Read Full Review

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★☆☆☆☆

“Thick, stupid or both”

Written on: 15/08/2014 by AsaWhite100 (1 review written)

Despite me telling them on four occasions to stop calling and texting me as they had the wrong person they continued to do so. They use two numbers plus withheld/unknown. Why would you ever deal with idiots like these… Read Full Review

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★☆☆☆☆

“Terrible!!”

Written on: 02/11/2013

Such a bad company with bad service!... Would never recommend them to anyone!... Save your money and go elsewhere!!… Read Full Review

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★★★★☆

“Good value ”

Written on: 04/10/2013

I have been with Simply Insurance now for just over 2 years, I was surprised to read other reviews as I have always received a good service when speaking to them and have never had any problems. staff always seem friendly and helpful,I have recently renewed my insurance with them again but before renewing my policy I get quotes from other companies to make sure i am getting the cheapest price and to be fair whilst insurance seems to be forever on the rise Simply Insurance have still come up the… Read Full Review

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★☆☆☆☆

“Give my money back”

Written on: 18/09/2013

Why do you charge so much money for you're service . You stole my money for just 3 weeks insurance people shop around don't use this broker… Read Full Review

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