Simply Insurance Reviews - www.simplyinsurance.uk.com

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★★☆☆☆
1.6 / 5
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Latest Reviews

★☆☆☆☆

“Totally Disgusting Service”

Written on: 29/07/2017 by JA54KAZ (1 review written)

Insured my van with them told them no no claims on my new vehicle, my second which is still insured policy ended in August. Was Told by Simply Insurance no problem with no no claims just tell them when my other van is up and it would be added to the policy at no cost. As i was taking out a fleet policy for both vehicles. Then send them proof of my no claims when the other policy was complete and next year it would be considerably cheaper. Now i am told my policy will be cancelled in 7 days as i… Read Full Review

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★☆☆☆☆

“Please guys don't insure with them they are cancel to...”

Written on: 07/07/2017 by 408Sutherland (1 review written)

Please guys don't insure with them they are cancel to my insurance policy with made up reason.I lost near £800 because of them. Insurance broker he sold me the policy with yes man manner but in the end he didnt even take my details are correctly when i tried to contact them it takes minimum 30 minutes to 45 minutes get hold them. Lady herself she is rude is person I ever met.This company maybe looks cheap but in the end you are going to lose all the money you pay them as a deposit also they… Read Full Review

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★☆☆☆☆

“Rubbish after sales service”

Written on: 22/06/2017 by xxMcCann64 (1 review written)

Pls do not use this company! Total shambles , they take your money! Then do not answer the telephone when you need them to do something for you! I find when you call the admin for your documents after they have taken your money! You could be on hold up to 25 mins then they cut you off! So I called back on the new business line or renewals they answer straight away! I advise you if you want to get insurance with tradex ! Pls pls find a different broker' nightmare!… Read Full Review

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★☆☆☆☆

“Very disappointing”

Written on: 25/05/2017 by 125Ramsey (1 review written)

You can get a quote and set up payments extremely easily, after that a shower of you know what - wasn't aloud to use correct terminology. Never got insurance certificate for over a month after constant phone calls to them where you are left on hold forever, numerous emails but never got a reply. Would not recommend would never use again. Just been sitting on hold still waiting fo get certificate and been cut off !!… Read Full Review

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★☆☆☆☆

“Calling for 3 days and couldn't get through to cancel...”

Written on: 21/05/2017 by Alex844 (1 review written)

I have never felt with such horrible company I got a quote then hounded to death by emails texts and phone calls first of all I got a expensive price for car traders insurance then the phone never stopped ringing got an average price oppteded for sports car cover that I told them I needed told them the car they said yes you'll be covered I would be covered for m3's m5's ect so this is were the fun and games started I tried to put my amg on the mid data base and couldn't then got the actual… Read Full Review

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★☆☆☆☆

“Warning”

Written on: 20/05/2017 by zlWest252 (1 review written)

stay away just take ur deposit for 1month insurance then cancel on you i have heard they done it several times do not touch… Read Full Review

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★☆☆☆☆

“absolute nightmare from start ”

Written on: 12/05/2017 by Stanton1949 (1 review written)

Repeatedly hanged up on us, never replied to emails, changed policy without informing us, absolute rubbish and unproffessionalwouldnt advise anyone just stay away… Read Full Review

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★☆☆☆☆

“DO NOT TOUCH WITH A BIOHAZARD POLE. These lot are...”

Written on: 16/04/2017 by Rasmussenyn457 (1 review written)

DO NOT TOUCH WITH A BIOHAZARD POLE. These lot are absolutely criminals and once you part with your money, it's gone. Disregard every positive review written about them, it is probably one of their boiler room buddies trying to neutralise all the negative reviews they receive on a day to day basis. Why they haven't been shut down I don't know but the FCA and the Financial Ombudsman need to remove them from the businesses that are allowed to freely trade in this country. Everything sounds wrong… Read Full Review

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★☆☆☆☆

“Theives... Stay away not helpful. wont reply to emails”

Written on: 13/04/2017 by Aracelym240 (1 review written)

These are mugs.. Sold me policy. All correct information provided. They cancelled policy after 6 days and deducted £150 in cancellation fee and comissions because my address is risky to insure.. Well they should do analysis before selling policy. It took them to sell in 30 minutes and then cancel policy. in cooling period there should be no charges and no comissions would be charged when you are unable to provide what you promise to do. Taking them to small claim courts and reporting to FCA… Read Full Review

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★☆☆☆☆

“Never again”

Written on: 25/03/2017 by CaitlinBurton (1 review written)

20mins+ to speak to someone regarding insurance no after sales.all there wanting is the commission… Read Full Review

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★☆☆☆☆

“Very Shady”

Written on: 09/03/2017 by ryybuzz (1 review written)

Contacted agent, who claimed to be acting as a broker between me and TradeX. Wouldn't allow me to see the policy working before placing an order, and when I asked about specifics, I was told "this recorded call will be proof, you don't need it in the policy." (Incidentally there is no notice that the calls are recorded.) When I told him I'd need to see the policy documents before paying as I needed to make sure I was covered, he rudely replied, "ok we shall leave it then shall we?" and hung up… Read Full Review

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★★★★★

“car insurance”

Written on: 06/03/2017

Excellent, professional, courteous service. Explained clearly and thoroughly and helped through the process with professionalism. Given name and contact details of the person dealing with my application and was able to contact every time and responded promptly and always had time for you, the customer. Would recommend them for the service I received was of high standard and I'd never heard of them until I found them though a popular search engine. Thank you for all your help… Read Full Review

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Alex844's Comment

Written on: 21/05/2017

How long have you been working for them buddy

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★☆☆☆☆

“Stay away”

Written on: 29/11/2016 by Sibling (1 review written)

My insurance was voided and trade wise told me that I will receive a full refund from them, but today I had a letter from simply insurance broker saying I wasn't due any money back when had taken over £400 of me. What a sham I'm not going to let it go so easy because they shouldn't be able to treat people just like that. Avoid them at all cost… Read Full Review

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★★★★★

“Quick, efficient and great value!”

Written on: 12/07/2016 by opWalton15 (1 review written)

After reading through the previous reviews I was slightly dubious whether to commit to a policy with them however I am now 3 months into it and everything has run smoothly. Granted documents did take 3 days to come through but the price I accepted was extremely competitive and ive really been happy with the customer service from the sales team to customer service… Read Full Review

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★☆☆☆☆

“stay away ”

Written on: 06/07/2016 by andriusa323 (1 review written)

very poor communication with customers service, trying to cancel policy 3 days in a row , no reply via email, after 10 min of waiting on the phone until someone gonna pick up the phone, line diverting to voice mail, and trying again and again .. incredible bad experience… Read Full Review

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★☆☆☆☆

“Very shady outfit!”

Written on: 10/06/2016 by McCormack170 (1 review written)

I cancelled an insurance policy with them & was due a refund of the premium......never got it back & there is no customer service department to call!! They will be getting a visit from the bailiffs very soon!… Read Full Review

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★☆☆☆☆

“Dodgy company”

Written on: 20/05/2016 by Marenn336 (1 review written)

I would not recommend it to anyone, it's a dodgy company and it's not even worth a star. Actually he charges me £219 for one day insurance after I cancelled it. Stay away friends… Read Full Review

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★☆☆☆☆

“2 months into the policy asking for £550 extra ”

Written on: 16/05/2016 by Averyy56 (1 review written)

Got a letter this morning asking for £550 extra for apperantly not disclosing license information yet when taking out the policy they ask for a login to check licence and everything was discussed at the time and was told that was fine gonna be interesting where this goes but avoid them at all cost… Read Full Review

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★☆☆☆☆

“Rubbish! Rubbish! Rubbish! Avoid if free!”

Written on: 16/03/2016 by Hurleyxe244 (1 review written)

I took out my trade insurance with this company only to find that things were missing off the policy which we had agreed on....to keep the price down so I would go with them! it was only when the insurance was agreed and payment made that I learnt of this. I contacted them and they said that I had not agreed to include these items when clearly I did! and when they came back with the items included they were much more expensive then others...when I complained they said I could cancel but they… Read Full Review

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★☆☆☆☆

“total no organisation”

Written on: 13/11/2015 by KarleeWood73 (1 review written)

took out motor trade policy got quote 475 was told there was charge for payments far enough took policy out paid £120 deposit then found out they took £20 for them selves was asked for paper work sent paper work in they wanted more they wanted proof of address which they didn't ask for in beginning set them council tax inland revenue still wouldn't except it had to hunt round trying to get bank statements they threatened to cancel policy eventually got it sorted but cost me £15 in phone… Read Full Review

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