Impossible to talk to

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Sheilas Wheels Car Insurance www.sheilaswheels.com
★☆☆☆☆
1.3
12.0% of users recommend this
  • Customer Service

  • Value For Money

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Joycezp104's review of Sheilas Wheels Car Insurance www.sheilaswheels.com

“Impossible to talk to”

★☆☆☆☆

written by Joycezp104 on 15/02/2015

As a current customer I have received a letter from Shielas Wheels telling me its time to renew which is fine. What is not is that it is impossible to contact them by phone in the evening to discuss, I have held for between 10 and 15 minutes on four different days, ridiculous. The renewal quote is higher than my existing policy, I was hoping to talk to someone to see if they could match my previous price paid. As I can get no reply they have now lost my business, I have found much cheaper quotes on compare the market. G'day Shiela.

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Mildly_Amusing89's Comment

Written on: 28/05/2015

My renewal quote was £100 more than cancelling the existed policy and starting a new one through a comparison website. There is no reward for loyalty at Sheila's Wheels

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