Written on: 25/11/2011
I recently moved house and was charged £29 which i was led to believe was because my premium had changed due to different location, then i phoned back to change my Direct Debit details for which they charged me £26!, they then told me that the £29 for changing my address was actualy an admin fee! £55 for typing a few lines. Many companies dont charge for these changes.
The lady on the phone was less than helpfull
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