RCiB Right Choice Reviews - www.rcib.co.uk

★★★☆☆
2.5 / 5
439
40% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★☆☆☆☆

“1 star is generous ”

Written on: 17/01/2017 by Rodriguezpy469 (1 review written)

This company is one of the worst I have ever encountered. Went with them after using a comparison website, they called me to arrange insurance, set insurance up and price was ok. Didn't tell me my excess was £1000 though. After they asked me for document after document, I asked to cancel after 11 days, they told me the charges would be more than what was left on my policy. So I thought oh well I'll stay. I never use the car insured so it was mostly in case it was stolen. I sent everything they… Read Full Review

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★☆☆☆☆

“Out N out rude and inconsistent ”

Written on: 13/01/2017 by Mistone (1 review written)

Having filled in an online comparison in Jan 16...I took out a fully comprehensive policy. There were some difference in the quote on line to the quote on the phone but stupidly I went ahead. I had 3 non fault accidents which I had declared. Policy runs out tonight and I'd had countless texts and emails promising loyalty discount omd what a joke. I spoke to a customer service 'boy' who repeatedly told me my quote was high because I lived in the city. He quoted me £300 more than last year's… Read Full Review

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★★★★★

“Best quote Car insurance”

Written on: 13/01/2017 by Kolton82 (1 review written)

Ishould have gone with rcib years ago they have given me all the info i need and were 110% with all the information I was given can't fault them and highly recommend them to anyone… Read Full Review

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★★★★★

“Car insurance great deal”

Written on: 11/01/2017 by Stevesullivan58 (1 review written)

Hi can I just say don't no why I did not go with this company years ago right from the first phone call they have been amazing helpful and informative on everything I need for the car to be insured can't fault them 100% from me… Read Full Review

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★☆☆☆☆

“RCIB? - more like Wrong Choice!”

Written on: 07/01/2017 by Larbert Tam (3 reviews written)

I've seen many negative reviews on MSE quoting overcharging and sharp practices, but fortunately I've not had that particular problem. This company does not seem to know what customer service means. They seem obsessed with making customers conform to their system, rather than valuing customers and trying to be helpful. When I took out my policy I had to go through several hoops to provide info in a form that RCIB would condescend to accept, but finally I was able to satisfy them. The problems… Read Full Review

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★★★★★

“Really great service”

Written on: 28/12/2016 by LaurynMuir75 (1 review written)

Used RCIB for the first time, very pleased with the service and the price, would recommend to everyone I made a mistake with my details online, RCIB helped me remember the correct information and get the correct insurance policy at a price I am happy with, maybe the initial phone call to a longer than expected time to answer but in the end it was worth it and I am relieved I didn't by online with the mistake I made… Read Full Review

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★☆☆☆☆

“please dont use it”

Written on: 28/12/2016 by sheff11 (1 review written)

please read this before a you buy please. a complete waste of time just a big C quoted me price then in when up 40 pound but i read all the review before my fault to get a quote so please dont used them at all… Read Full Review

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★★★★★

“Quick and cheap as possible.”

Written on: 22/12/2016 by Connollypv386 (1 review written)

From my experience it had been a great service,I would totally recommend the company as they are suitable for everyone. I filled the quote online using comparethemarket and then 5 minutes later i was on the phone for 10 minutes to double check everything,and was insured within the hour. I will recommend it to my friends as if everything goes on as agreed. Although,Im having a bit of troubes printing and filling all the attached contracts and will possibly be late with an answer as I lost my… Read Full Review

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★★★★★

“Quick and cheap as possible.”

Written on: 20/12/2016 by szliukajanos (1 review written)

From my experience it had been a great service,I would totally recommend the company as they are suitable for everyone. I filled the quote online using comparethemarket and then 5 minutes later i was on the phone for 10 minutes to double check everything,and was insured within the hour. I will recommend it to my friends as if everything goes on as agreed. Although,Im having a bit of troubes printing and filling all the attached contracts and will possibly be late with an answer as I lost my… Read Full Review

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★☆☆☆☆

“My Advice...... DO-NOT-USE-THIS-COMPANY”

Written on: 20/12/2016 by nigb (1 review written)

I took out car insurance with this company, the price on the phone was not the same as the paper work that followed. They took £144 deposit right away, and when I cancelled after 1 day they kept £110 for the privilege, when asked why was told "is in the terms and conditions" I had never seen these or never been quoted them. My insurance did not even seem to be with them they put me onto Pink pound insurance who put me on with Highway. and it seems I also had some sort of credit agreement with… Read Full Review

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★★★★★

“Great Car Insurance ”

Written on: 20/12/2016 by Jorge13 (1 review written)

Bianca at Right Choice Insurance gave me a super fast speedy service and great customer service skills and patience Jorge… Read Full Review

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★☆☆☆☆

“Quote means nothing”

Written on: 19/12/2016 by RedAndy (1 review written)

I obtained a quote form RCIB through a comparison website for car insurance and decided to organise my annual cover with them. I ordered online and then received a call back at which time they stated a different and much increased cost for the cover than was quoted, when I queried this they could not give me a valid answer as to why this was the case. Is it possible this company are producing pricing on their comparison website quotes that they have no intention of honouring? needless to say I… Read Full Review

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★☆☆☆☆

“terrible”

Written on: 19/12/2016 by customer69 (1 review written)

if someone answer your call it's a miracle, avoid!!!… Read Full Review

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★☆☆☆☆

“GO ELSEWHERE, AWFUL!!!”

Written on: 08/12/2016 by qhMcGinnis260 (1 review written)

Very rude, very unhelpful switchboard operators, pass you through to department after department. The whole staff I have spoke to over the last year have been nothing but obnoxious and seem to get satisfaction out of not helping or even trying to help. Can't wait for my renewal they deserve no loyalty and staff training in courtesy and customer wouldn't go amiss. AVOID AVOID AVOID… Read Full Review

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★☆☆☆☆

“Avoid”

Written on: 07/12/2016

Avoid at all costs. They will cost you more cash, time and stress… Read Full Review

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★★★★★

“Great service and friendly staff!!”

Written on: 07/12/2016

I'm very happy to have found RICB! Staff are very good to explain everything I needed to know about my car insurance… Read Full Review

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★☆☆☆☆

“Worst car insurance ”

Written on: 04/12/2016 by 1983Robertson (1 review written)

Absolutely deplorable customer services… Read Full Review

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★★★★★

“Great Customer Service”

Written on: 01/12/2016 by McClellan137 (1 review written)

Never had a problem with these guys even whilst going through a claim… Read Full Review

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★★★★★

“Pleasant experience”

Written on: 29/11/2016 by aafong (1 review written)

I didn't expect RCIB to have so many bad reviews. Although I did notice that the online quotes they gave were much much different to when I rang up to confirm. (As I like to play it safe) Each time I phoned up the quote I received online would increase... Now I don't know if that is because of additional information or what not. However I decided to go with them anyway and my phone call was pain free… Read Full Review

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★★★★☆

“Car Insurance ”

Written on: 25/11/2016 by 166Floyd (1 review written)

I used compare the market to find competitive car insurance quotes. RCIB was one of the best prices and included no claims protection and legal cover. I received a call to confirm all details. Very efficient and I'm happy with the service… Read Full Review

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