RCiB Right Choice Reviews - www.rcib.co.uk

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Latest Reviews

★☆☆☆☆

“Horrible!”

Written on: 30/08/2014 by ugDickson464 (1 review written)

Absolutely joke!! Do not use this company ! Have been quoted 1145 a year for insurance and then end up with having a call that the price is meant to be 1347 instead of 1145. I didn't have a choice so I took the one they offered me, because I needed insurance ASAP. On the following day have received my documents with a from policy cover instead of having comprehensive insurance I have received third part, fore and theft cover. I rang them to find out what has happened and they are being rude and… Read Full Review

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★☆☆☆☆

“Absolute joke ”

Written on: 28/08/2014 by Amyamy (1 review written)

Do not insure with this company!!! I was insured at my house address in Manchester I had all my documents sent to my house address and they have tried to say that I have insured my car under another address and are now instead off 99.00 a month they are trying to make me pay 350 pounds a month!!! Everytime I call the company they are always rude and have no telephone manner at all. I will be definitely never using this company and i am cancelling today! Absolute disgrace!!!… Read Full Review

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★☆☆☆☆

“Nightmare terrible misery”

Written on: 27/08/2014 by 479MacKenzie (1 review written)

I took a policy online then they said you need to call to get it done when u called the person said I entered wrong title of my name and my mileage was incorrect then he increased the quote by another £30 and the next day I decided to cancel it and it was the worst day of my life I called them they started to transfer me to another department and kept me on hold for. 20min and then they cut the phone I had the same problem for the next 5 times I called finally then I spoke to someone and he… Read Full Review

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★☆☆☆☆

“worst company I have ever dealt with ”

Written on: 27/08/2014 by MrsLumb (1 review written)

we entered all the details correctly online and agreed the quote and paid the deposit next thing they rang us and the price had gone up £300 they said the money taken was for the quote not to be insured ( I have never heard anything as crazy in my life) have spent over 3 hours on phone being put on hold and passed to different depts was promised call backs that never happened, still trying to get the money refunded so we can set up the policy with a reputable company. Would advise anyone to… Read Full Review

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★☆☆☆☆

“This broker is absolutely criminal. They place the...”

Written on: 12/08/2014 by 189Almeida (1 review written)

This broker is absolutely criminal. They place the cheapest insurance and take your deposit at the 'buy' stage to make you believe you have bought the offer to lock you into the sale. However you must then speak to an advisor to check details and confirm them. This is just a trick to give an excuse as to why you need to actually pay hundreds more than you have agreed to. I was told Moneysupermarket didn't take into consideration the area and also I wasn't used to driving a bigger engined car… Read Full Review

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★☆☆☆☆

“DO NOT PURCHASE AT ALL!”

Written on: 01/08/2014

I have recently accepted a quote from this company as they were initially the cheapest and they were offering monthly payment. BIG MISTAKE! I was quoted 16 days ago £511 but now I have to pay £995! It will cost me too much money to cancel my policy now. I have been trying to pay the premium at one go to reduce the cost but they said it won't change anything. I am stuck with them for a year now. Rude advisers, not helpful at all, additional hidden costs and you have to wait ages to get through… Read Full Review

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★☆☆☆☆

“Never go with these!!!!!! ”

Written on: 31/07/2014 by nvNapier369 (1 review written)

From the start of waiting on the phone after paying the depoist for 40 mins! It was a headache. Getting a quote on compare the market to hear on the phone after it's wrong it was an extra £300 after paying my deposit of £226 had to pay an extra £130! Then deciding to cancel as just didn't feel happy with this insurance company. I have been with them for 4 days. And they have kept my depoist even they state they have a 14 day cool down periods! People on phone are rude and common! Don't… Read Full Review

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★☆☆☆☆

“DO NOT USE”

Written on: 28/07/2014 by Sherwoodlr486 (1 review written)

it's been a headache all the way, I have been waiting for 3 weeks for some one to call me back ! and each week I made 2 to 3 phone calls to follow it up!!! they even charge you £10 for a manager to listen to the recorded phone conversation so they can make a decision that if they want to charge me £120 for cancelation fee or not! because the sales man misrepresent it in a first place!!! horrible company!!! every time I called they al try to get you off their back and pass it on to someone… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COSTS”

Written on: 17/07/2014 by O'Neil247 (1 review written)

Do not use them! In brief: had an online quote through a car insurance compare website comparethemarket.com. Was quoted price 'x'. The payment was made and accepted. The next message said that I then had to speak with their internet team. When I spoke with them the price went up. I told them to cancel payment - they said no payment had been / would be taken; only the money was earmarked by my bank for them and would be released. Then they took payment!! Horrible attitude. Will be contacting… Read Full Review

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★☆☆☆☆

“Awful company”

Written on: 15/07/2014 by p97to87gyo9hp (1 review written)

Extremely rude and made my life very difficult. If you're a student DO NOT USE (if not, probably don't use). They lie about quotes too, just coz they're the cheapest on compare the money super saving expert .com doesn't mean they'll honor that price… Read Full Review

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★★★☆☆

“Not really so bad”

Written on: 15/07/2014 by welldonedaniel (1 review written)

Most of the review said RCIB is very bad, in fact I got a quote from google insurance, and entered my bank detail on their site, soon afterward the money had been took and someone called me to confirm my detail. for some reason they tried to increase 800 pounds for my quote, so I canceled and asked for the refund. people here said that they wont give you any refund or at least keep few hundred pounds, but for my case I got the full amount of the refund so it is not so bad... so what I advice is… Read Full Review

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★☆☆☆☆

“WORST INSURANCE EVER!!!!!!!!!!!!!!!!”

Written on: 10/07/2014 by Jeffrey36 (1 review written)

THEY DONT CHANGE THE PRICE TO CHANGING YOUR CAR E.G BMW PRICE AND PAYING MONTHLY THEY WILL CHARGE YOU THE SAME PRICE FOR A SIMPLE PICASSO! OVERPRICED, RUDE! AND ALL TOGETHER A TERRIBLE COMPANY! IN 7 YEARS OF DRIVING I HAVE NEVER BEEN SO SHOCKED WITH A INSURANCE! … Read Full Review

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John1991's Comment

Written on: 11/07/2014

Do you have a contact number for them. I paid my premium sent my documents but haven't heard anything from them and can't contact them with the numbers available.

Any information will help.

Regards
John

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★☆☆☆☆

“Horrible”

Written on: 07/07/2014 by Pereira387 (1 review written)

This is the worst experience I had with insurance company !!!! If you are reading this don't take insurance with them simple as that… Read Full Review

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★☆☆☆☆

“Appalling customer service, rude and ill mannered!”

Written on: 04/07/2014

Absolutely disgraceful customer service, extremely challenging towards me over the phone. Complete c on artists I got a quote from compare the market and when I rang up they bumped it up by £300 and apparently 'couldn't' tell me why! I enquired about business insurance wanting to know exactly how much it was per month and they said they didn't know! Surely this is their job to find out these things. Terrible company clearly rip off merchants AVOID AT ALL COSTS I know I will be! I'm also… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COSTS”

Written on: 03/07/2014 by AvoidRCIB (1 review written)

The greatest Rip off company I have ever dealt with, inventing all kinds of excuses AFTER we pay the first instalment, to take the premium to astronomical levels, and if we don't oblige, threaten with £100 service charge for 'setting up insurance', and such. I have no clue why these people are on Insurance comparison websites, consistently giving the cheapest quotes whereas the reality is an entirely different story. AVOID like the plague and approach FSA promptly if this has happened to… Read Full Review

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★☆☆☆☆

“AVOID”

Written on: 02/07/2014 by Meierry14 (1 review written)

Do not be tempted to use this company if directed from a price comparrason website. They take your money and dont start the policy then they call and and aggressively fish for information to push your quote up. They wanted £50 extra because my 2 years NCB was on a less powerful Vehicle. I have asked for the money to be returned to my bank account… Read Full Review

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★☆☆☆☆

“THE WORST INSURERS EVER DO NOT USE”

Written on: 27/06/2014 by Gillespie460 (1 review written)

Without a shadow of a doubt the single worst company I've ever dealt with. The staff are aggressive and unhelpful The call centre is a shambles, expect to wait 30+ mins on hold minimum to get any subhuman contact Was told my policy was £700 because I'd put down is been driving 3 years. They said I'd been driving 2 years 10 months therefore that'd be another £300 on my premium. The person calling as aggressive threatening that if I didn't pay the £300 I'd be reported to police for being… Read Full Review

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★☆☆☆☆

“Worst Insurance Broker company EVER!!!!!”

Written on: 23/06/2014 by Reginad213 (1 review written)

Worst Insurance Broker company EVER!!!!! Terrible customer service!! I am going to make a complaint… Read Full Review

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★★★★★

“Very Straight Forward , Plain English”

Written on: 06/06/2014 by MEDavid (1 review written)

I read all these bad reviews about RCIB but honestly this is my first year with them and i haven't had one tiny little problem with them (yet) iv got 10 days left on my current policy as im looking to get another car this week (if that will happen) so to be honest so far so good but if anything changes when i switch insurance to a different vehicle and im not happy with it or trying to overcharge me ill let you all know , so far all iv got to say is Thank you RCIB for my first year back on the… Read Full Review

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★☆☆☆☆

“Right choice are not right”

Written on: 30/05/2014 by KeithNewman (1 review written)

I was not given the information needed until after I had paid the premium and then sent the schedule with £999 excess on a £1200 vehicle!!! this was never mentioned on the phone ever. I would not have been that mad, have spoke to Financial ombudsman who is investigating all other companies called Right choice. Take advice Cheap is not always the best they are ??? artists… Read Full Review

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