RCiB Right Choice Reviews - www.rcib.co.uk

★★☆☆☆
2.5 / 5
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Latest Reviews

★☆☆☆☆

“Avoid”

Written on: 07/12/2016

Avoid at all costs. They will cost you more cash, time and stress… Read Full Review

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★★★★★

“Great service and friendly staff!!”

Written on: 07/12/2016

I'm very happy to have found RICB! Staff are very good to explain everything I needed to know about my car insurance… Read Full Review

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★☆☆☆☆

“Worst car insurance ”

Written on: 04/12/2016 by 1983Robertson (1 review written)

Absolutely deplorable customer services… Read Full Review

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★★★★★

“Great Customer Service”

Written on: 01/12/2016 by McClellan137 (1 review written)

Never had a problem with these guys even whilst going through a claim… Read Full Review

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★★★★★

“Pleasant experience”

Written on: 29/11/2016 by aafong (1 review written)

I didn't expect RCIB to have so many bad reviews. Although I did notice that the online quotes they gave were much much different to when I rang up to confirm. (As I like to play it safe) Each time I phoned up the quote I received online would increase... Now I don't know if that is because of additional information or what not. However I decided to go with them anyway and my phone call was pain free… Read Full Review

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★★★★☆

“Car Insurance ”

Written on: 25/11/2016 by 166Floyd (1 review written)

I used compare the market to find competitive car insurance quotes. RCIB was one of the best prices and included no claims protection and legal cover. I received a call to confirm all details. Very efficient and I'm happy with the service… Read Full Review

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★☆☆☆☆

“feed up”

Written on: 23/11/2016 by lkDevine174 (1 review written)

that's exactly the same done to me, they gave me a qoute for 120£ per month they take out deposit and two months inssurance ,after that they rang me to activate the car issurance, and they say there was a mistake and they go up from 120£ to 290£ so they take out money and after they said two wait 10 days for refund. whenever now is 14 days and i still wait as they said the company didn't sent the money ,so they are absolutly dissasting please don't use them ,be carefull they really play with… Read Full Review

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★★★★★

“Amazing!”

Written on: 23/11/2016 by Walshur374 (1 review written)

Amazing. That`s How i will describe that Company. They Helped me… Read Full Review

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★★★★★

“Good company ”

Written on: 22/11/2016 by Aleks84 (1 review written)

Happy ! good luck in the future !… Read Full Review

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★★★★★

“Best”

Written on: 18/11/2016 by Lutf (1 review written)

They were so helpful and understandable while finding best insurance for me love the customer service… Read Full Review

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★☆☆☆☆

“I expect your not really insured ”

Written on: 17/11/2016 by kzSalazar230 (1 review written)

The worst company I have ever dealt with, who are you insured with Pink Pound or RCIB? They make sure you don't really know ask for unformatted information to be signed and sent back, copies of documents and threaten cancellation of policy all the time. You might get a price off the web but that's not what you will pay as they will blame the underwriter for a uplift… Read Full Review

State1's Comment

Written on: 23/11/2016

that's exactly the same done to me, they gave me a qoute for 120£ per month they take out deposit and two months inssurance ,after that they rang me to activate the car issurance, and they say there was a mistake and they go up from 120£ to 290£ so they take out money and after they said two wait 10 days for refund. whenever now is 14 days and i still wait as they said the company didn't sent the money ,so they are absolutly dissasting please don't use them ,be carefull they really play with people ,if you wannna try do it ,but my advice is dont try them absolutly rude staff and playng a lot with the people

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★★★★★

“Top customer service”

Written on: 16/11/2016 by Jacko91 (1 review written)

I have just come out of knee reconstruction surgery and had a massive mix up with the previous insurance company. But the person I dealt with was brilliant! I couldn't rate her highly enough in fact. She phoned the previous insurance company and helped sort that part out, had a really lovely telephone manor and just basically helped out immensely sorting it all out. I normally hate dealing with insurance companies because I find them really unhelpful, this wasn't the case this time. She has… Read Full Review

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★★★★☆

“Great personal service from RCIB”

Written on: 11/11/2016 by tiffster496 (1 review written)

A lovely chap sorted out a great deal for me on car insurance. Terrific personal service. Great broker, goid value… Read Full Review

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★★★★★

“great ”

Written on: 09/11/2016 by Vaimer (0 reviews written)

Excellent customer service they're really trying there best to find us a good deal!… Read Full Review

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★★★★★

“RCIB - Best Insurance”

Written on: 31/10/2016 by Rutapinsk (0 reviews written)

Right Choice Insurance Brokers is one of the best insurance I have ever dealt with! Even though they require all documents to be sent to them quite quickly, maybe too quick, but over all it's really good. The team is very friendly, polite and nice! Highly recommended… Read Full Review

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★★★★★

“Helpful, professional & cheap!!!”

Written on: 31/10/2016 by 316Pereira (1 review written)

Cheapest on the comparison website and very helpful and professional when we telephoned them to arrange my sons insurance… Read Full Review

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★☆☆☆☆

“STAY AWAY ”

Written on: 26/10/2016 by JayPraphul (1 review written)

Seeing the online comparison took the insurance, excess on the front page was £300 and when received the documents it was £3000. Till now they have taken £52 as additional charges. They even fault the bank and say that the bank does not permit them to set a direct debit and they need £40 as fine for that. Spoke to bank and bank said they have not even tried for a direct debit set up. Customer service executives are really rude. They don't even pick up your calls in most of the occasions… Read Full Review

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★☆☆☆☆

“Bottom Feeders ”

Written on: 26/10/2016 by Cliffordsm170 (1 review written)

Was very disgruntled customer having received a quote on line for £1305 for my Bentley which was £250 cheaper than my renewal have owned the vehicle for 16 months and keep it garaged overnight and have the best immobiliser and tracker money can buy as I have always done on my other vehicles so was happy with the price. I then rang after noticing that I needed to confirm my details for cover to be issued and went through them all with an extremely obnoxious young man who decided instead of… Read Full Review

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★☆☆☆☆

“Avoid Like the Plague!!! Misleading and a Total Rip-Off!!!”

Written on: 21/10/2016 by kbMurphy150 (1 review written)

I recently took out a policy via a well known price comparison website. I paid my annual Premium up front having filled all details online, then I got an email saying I wasn't on cover and would not be until they phoned me (even though I had Paid) Then They phoned and said hey had to go through the full proposal over the phone and it would take 20 mins, If I had wanted to obtain insurance over the phone that's what I would have done. I said I didn't have time and wanted my money back. They… Read Full Review

Jaypraphul's Comment

Written on: 26/10/2016

Same experience rude, unprofessional customer executives, fines and charges that you wont even think of.

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Jaypraphul's Comment

Written on: 26/10/2016

Same experience rude, unprofessional customer executives, fines and charges that you wont even think of.

Reply to this comment
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★★★★★

“Excellent Customer Service”

Written on: 21/10/2016 by LOGI-BEAR (1 review written)

My I congratulate your Insurance representative in the way she dealt with my Car Insurance renewal. She was a very pleasant person who was very polite and professional in the service she provided. And it was nice to have someone who I could understand what they were saying… Read Full Review

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