RCiB Right Choice Reviews - www.rcib.co.uk

★★☆☆☆
2.1 / 5
331
29% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★★☆

“Not a bad deal”

Written on: 24/07/2016 by Conor1901 (1 review written)

Best price on comparison sites and the final quote was very similar to the initial quote. Staff were very polite and chatty and guided me through the process well. Easy to hear them at the end of the phone and easy to understand - even when it was the first motorcycle quote they had dealt with. Documents have been emailed to me very quickly - and as yet, I have absolutely nothing to be negative about… Read Full Review

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★☆☆☆☆

“THE WORST EVER HORRIBLE PEOPLE”

Written on: 23/07/2016 by rorylewis007 (1 review written)

I took out insurance with these thiefs I insured a ford fiesta 08 and in less than three months I paid over £800 after even setting up a direct debit I was receiving letters that my account was in arrears and when i decided to cancel they charged over £200… Read Full Review

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★☆☆☆☆

“Rude, Dishonest with hidden costs!”

Written on: 21/07/2016 by Shaffer446 (1 review written)

I would not recommend this company to anyone, there customer service is awful, the staff are very rude and have a very poor attitude. They are also argumentative and will shout over you when you dispute their extra, hidden charges. I was on the phone for over 30 minutes trying to find out why I had been charged more than I was quoted, and what was printed on my car policy, only to be told 'their system says it's more so it must be a typo' I informed them I agreed to an amount over the phone… Read Full Review

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★★★★☆

“Great price,Excellent Service”

Written on: 21/07/2016 by winnc (1 review written)

Annual motor insurance came in cheapest from RCIB and process of taking out insurance was easy.Staff were friendly and helpful… Read Full Review

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★★★★☆

“Very Helpful Insurnace”

Written on: 20/07/2016 by Harratt.Carl (1 review written)

I have taken out insurance on my motorbike with Right Choice Insurance. When speaking to Customer Service when purchasing my insurance, they were very helpful taking me through the entire application clearly. There was no rushing through, and answered any questions I had about the application. The person I was speaking to was pleasant on the phone and answered all of my questions… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 19/07/2016 by 187blue (1 review written)

After having a stressful experience trying to find car insurance which suited me the best, I had a very pleasant experience with RCIB. The member of staff I spoke to was very helpful and made sure all of my needs were met. He was extremely friendly and made me feel as if my call was important. It made a change speaking to someone I could have a conversation with and it felt as if he cared. I would definitely recommend to anyone trying to find the best deal as they helped me find mine!… Read Full Review

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★★★★☆

“Amazing ”

Written on: 17/07/2016 by ixHouston468 (1 review written)

Amazing customer service! Would definitely recommend to anyone wanting cheap insurance!… Read Full Review

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★★★★☆

“Best quotes”

Written on: 12/07/2016 by AlexandraMorris (1 review written)

Great customer service. Gave me the best quote for 2 of my veichle. Definetly recommend them to all who wants cheap car insurance… Read Full Review

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★★★★☆

“Very helpful in finding alternative insurance”

Written on: 07/07/2016 by 419Sutherland (1 review written)

RCIB were extremely helpful in finding the best solution for my insurance needs. All other insurers quoted excessively but RCIB endeavoured to find a better solution… Read Full Review

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★★★★☆

“So far so good”

Written on: 05/07/2016 by DonnaWhitaker (1 review written)

Realy good efficient sales team Still waiting to complete So onley 4 stars But So far so good Thanks … Read Full Review

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★★★★★

“Fast and genuine professional service!!!”

Written on: 05/07/2016 by Colinblairmr2mk2 (1 review written)

The service from the call back that I had was second to none as to insure my vehicle was not straight forward. The adviser was very proficient in finding exactly the right policy for my vehicle. I have communicated with RCIB since and have nothing but a professional and outstanding customer experience that makes car insurance more pleasant. Yet again thanks RCIB for a quick resolution to my car insurance needs. Well Done and Thanks again… Read Full Review

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★☆☆☆☆

“Really bad service”

Written on: 01/07/2016 by MBol (1 review written)

So, so bad - the worst customer care I have encountered. I had different advice every time I rang. The advisors were also aggressive and defensive in their responses if challenged. Really poor!!… Read Full Review

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★★★★☆

“Friendly and easy”

Written on: 29/06/2016 by Morganid232 (1 review written)

They were the cheapest for me and very friendly over then phone! Very quick to sort out too! Will be recommending!… Read Full Review

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★★★★☆

“Very Easy”

Written on: 27/06/2016 by Shuana (1 review written)

First of all it was the price that got me interested in RCIB, which was round about what I thought it should be, unlike my existing policy that had increased by 17%? She was very helpful setting it for me and then Shaquille helped me out with the documentation requirements, all very easy and very quick. The only reason I didn't give 5 stars is that the policy hasn't even started yet but very happy with the service I have received so far. Regards… Read Full Review

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★☆☆☆☆

“They dont cancel car insurance by phone”

Written on: 26/06/2016 by Hensley1948 (1 review written)

U have to email rcib.co.uk to cancel car insurance where does it say that on the policy,been told that they don't cancel on the phone ,does anyone know if that's on the policy cuz I haven't seen it written in. Really.........Other insurer's cancel by phone… Read Full Review

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★★★★★

“Nothing too much”

Written on: 25/06/2016 by Kellycarter78 (1 review written)

This company restored my faith in motor insurance. Finding cover for my new car was proving very difficult so when i picked up the phone to RCiB i was expecting to come away disheartened once again. However, I didn't instead the bloke on the line introduced himself and told me he would do his best to get me covered! And sure as his word a little over an hour later i was covered fully comp and ready to collect my car from monday. They really did go above and beyond. Communication has been… Read Full Review

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★★★★☆

“Great service”

Written on: 25/06/2016 by 1950Preston (1 review written)

Professional, friendly service, quick & efficient Listened to my needs & requirements & offered the best choice from the companies they deal with. Paperwork sent through immediately with instant cover which was very helpful Great choice in search of car insurance Knowledgable about different insurance companies & what they gave to offer to suit the cover you require. Overall very happy & pleased with the final outcome & service I received. Thank you… Read Full Review

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★★★★☆

“Kind and experienced staff !”

Written on: 25/06/2016 by Norbertinio (1 review written)

Insurance was explained in a lot of detail. The staff was very professional and answered any question i had very quick. Also when i wrote an e-mail to them the reply was quick so another five stars for that aswell. Very pleased with my choice… Read Full Review

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★★★★★

“fantastic service highly recomended”

Written on: 24/06/2016 by wkTurner173 (1 review written)

rcib was a outstanding service from phone manner and proffesionality as went out there way to help and was nearly half the price of competitors will highly recommend as my son is 16 so we were expecting near £900 but was only a quarter of that so outstanding servive… Read Full Review

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★☆☆☆☆

“there quore is more than stated on line”

Written on: 23/06/2016 by Olson231 (1 review written)

they tale 1 hour to answer the phone and their quote is much more than quoted on line would not recomend… Read Full Review

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