RCiB Right Choice Reviews - www.rcib.co.uk

★★☆☆☆
1.7 / 5
181
17% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★★★

“Great help”

Written on: 01/08/2015 by CyrusRankin (1 review written)

I spent an hour talking to the gentleman on ext 4194 and he was a great help. I'm clueless when it comes to insurance so he even allowed me to pop him on hold and give me dad a ring. Definitely recommend this company for the fantastic service provided… Read Full Review

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★☆☆☆☆

“Absolutely Terrible Service!”

Written on: 29/07/2015 by sarahlou73 (1 review written)

This company was quick to take my money from the bank and then changed the amount quoted when I rang them. Even though they said they had rang me 4 times the previous day, I had no calls showing on my mobile. So they basically lied but held on to my money, which now they say will take 3-10 days to refund! Very poor!!… Read Full Review

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★☆☆☆☆

“The worse insurer of its kind!!!!!!”

Written on: 29/07/2015 by xgLewis-Alt44 (1 review written)

------DO NOT INSURE WITH THIS COMPANY-------- I had a quote from this ridiculous company for £900 on car insurance. You then have to wait for them to ring you to confirm the payment. Stupid thing already! When they rang they said it will go up £500 for every little mistake. If you cancel then they will charge you to cancel. And they said this is still the cheapest because they can see the other quotes. What a lie! I ended up getting bullied by this company and had no other option but to… Read Full Review

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★☆☆☆☆

“Definitely the WRONG CHOICE”

Written on: 21/07/2015 by Agustin1955 (1 review written)

This is the worst insurance company ever! Not only are the staff rude but they trick you with a low original price and then find ways of over charging you. Please do not make the same mistake I did. … Read Full Review

Sarahlou73's Comment

Written on: 29/07/2015

i wish I'd have read your review. The exact same problems.

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Ankitapatel4's Comment

Written on: 29/07/2015

I literally wish I read reviews before I joined them too! It was such a pain the whole year.

I deffo didn't go with them for my renewal.

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★☆☆☆☆

“I used comparison sites to find the "right" insurance...”

Written on: 18/07/2015 by 27McCabe (1 review written)

I used comparison sites to find the "right" insurance and they came up best price on 3 websites. I signed up at £450 for the year, £150 excess. Then I get a call to confirm all my details are correct. I asked for Social, Domestic and Commuting but the guy asked if I was going to a work place so I said no- its a college. He then changed the policy to Social and Domestic!! I then got two sets of paperwork... one says excess of £650 (!!!!!!) and another that says excess for £999 (WTF!). I… Read Full Review

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★☆☆☆☆

“Avoid them”

Written on: 15/07/2015 by Aleena355 (1 review written)

I went online to get quotes for insurance 08/06/15. The best quote was from Right choice Insurance services at £1000 a year so I accepted the quote and paid £240 deposit online. I was informed an advisor would contact me but nobody called me so I called them. Their companies representative said they wanted to clarify my details before setting it up!!! They asked me do I have an experience drive the car in the UK and asked me to proof that I was a named driver in my husband's policy for 5… Read Full Review

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★★★★★

“Customer Service Advisor”

Written on: 12/07/2015 by Princeofpersia (1 review written)

Excellent customer service, the agent was very helpful and understanding. Even when we got disconnected he rang back straight away. Listened to what my needs where and tailored the package to suit me!! Was very professional and well mannered, knew what he was talking about and explained everything about the insurance I was taking out. Would recommend anyone to this company!!!!!… Read Full Review

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★☆☆☆☆

“Avoid”

Written on: 12/07/2015 by JaseCostello402 (1 review written)

Gave a quote of £900 when accepted they put hold on money then said they couldn't insure for that price will take 5 days to get refund - don't get ripped off by these… Read Full Review

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★☆☆☆☆

“Bad”

Written on: 03/07/2015 by 188Doyle (1 review written)

Rcib are the scamers it's one of the worst company I delte with and I would not recommend anyone to take policy from them… Read Full Review

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★☆☆☆☆

“Horrendous! Can't wait to get out of the contract.”

Written on: 29/06/2015 by Sarahmoyse (1 review written)

My policy is up in August.....thank God!! Customer service is horrendous! Stay clear!!!!… Read Full Review

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★☆☆☆☆

“ISIS and AL-Qaeda WILL AVOID, SO SHOULD YOU!!!”

Written on: 29/06/2015 by bidoskee (1 review written)

This has to be most disgusting and criminally oriented insurance company ever established. from the word go, all they are interested in is fleecing you of your money while providing the most atrocious service ever offered to any animal let alone humans. Money supermarket always have them as the cheapest quote,but phone them (after they have taken your deposit) and the tune changes. the premium increases and THERE IS ABSOLUTELY NO WAY of ever being refunded your deposit in full, even after 2… Read Full Review

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★★★★☆

“Very help staff, help sort a problem I had. Would use...”

Written on: 28/06/2015 by dnHolman139 (1 review written)

They where cheap on market by 200. I sent then all my paperwork they need.. They my names driver losed this wallet with his license in. Dvla were being ass as they what to up date, with new photo. Spoken to then, help sort problem. Very good… Read Full Review

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★☆☆☆☆

“Wrong choice”

Written on: 24/06/2015 by peterjohngreening (1 review written)

Avoid taking insurance with this company. I took insurance for a 2001 plate Polo, and the monthly fee was £111.00. I sold the car after 2 months and cancelled the insurance. They informed me that early cancellation would cost me £497.00. Shocked angry and disgusted I told the broker I would have difficulty paying that fee being a disabled person in receipt of benefit. Within 3 weeks they had passed the debt onto Insurance Collections Bureau and the debt had become £595.69. How can they… Read Full Review

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★☆☆☆☆

“Right Choice Insurance Broker ”

Written on: 18/06/2015

Deal with this company at your peril - they are an absolute joke. I would even go so far as to say they are fraudulently taking peoples money. I spent hours on the phone and sent numerous e-mails telling them that I did not want to deal with them after the way they responded to my phone calls. I asked them to refund or not take the premium. They of course did - I again tried to speak to them regarding refunding my money. In the end I had to resort to getting my credit card company to sort it… Read Full Review

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★☆☆☆☆

“Dreadful. Avoid.”

Written on: 17/06/2015 by daveo20022002 (1 review written)

Call centre queues routinely over 30 minutes Operators unhelpful Call back promises NEVER kept Ridiculous paperwork exchanged just to validate policy Threatened me with cancellation repeatedly Ended up involving Ombudsman and FSA Quidco cash back never paid. Thank god I never had to claim. Awful company. Sore on the big toe of the industry… Read Full Review

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★☆☆☆☆

“Review of RCiB Right Choice”

Written on: 13/06/2015 by Rowenr480 (1 review written)

First I rang into check any good neighborhoods I should be considering as I was at the time thinking of moving on with my work hence moving to a different area. This was initially met with great appreciation by the insurers service team and was put through to a guy whom was to help me with providing few good postcodes as far as the insurer is concerned, so with my move my insurance premium wouldn't get affected. However this guy was very aggressive and point blank refused to assist me in any… Read Full Review

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★☆☆☆☆

“Worst mistake i ever made !!”

Written on: 11/06/2015 by Reynolds101 (1 review written)

Company was an absolute joke !! wouldn't accept my proof of NCB even though it was clearly stated on the renewal letter and statement of fact. needed written proof of non fault claim then was told that I also needed written proof of NCB which again was not accepted as it needed to be in PDF format. The company is ridiculous spent more time arguing on the phone and being stressed out than anything else… Read Full Review

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★★★★★

“I purchased a policy via Qu*dco in a rush. Later on, I...”

Written on: 09/06/2015 by RKhan (1 review written)

I purchased a policy via Qu*dco in a rush. Later on, I g*ogled the company to find nothing but bad reviews. So, I called them straightaway to cancel. It was 5 to closing time, no one answered. I had a bad feeling about the ourchase which got worse. Next day, as there were still a few days to inception, I called RC1B. Got transferred a few times, got disconnected I think but didn't give up. FORTUNATELY, I got put through to a guy who saved his company £650+ I gave my reasons, and requested to… Read Full Review

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★☆☆☆☆

“MONEY ROBBERS STAY CLEAR !!!!!!”

Written on: 06/06/2015 by MaleahOgden341 (1 review written)

This insurance company I is just a rip off, most if the staff was rude over the phone. They changed the quote once I rang them up. And to top it off I tried to cancel my insurance just under a month of having it the want to charge me £800 to cancel !!!!!!!! I hadnt even had an accident, I payed the deposit fine and now this !!! What company does this, they are just out to take your money. I wouldnt have even given them 1 star but had to put something in… Read Full Review

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★☆☆☆☆

“MY BANK ALERTED ME OF SUSPICIOUS ACTIVITY ON MY ACCOUNT”

Written on: 30/05/2015 by Jayson464 (1 review written)

I have reported this company to the police and to the FA. After paying my £700 for a year insurance upfront. The following morning i get a call from my bank for suspicious activity on my account. Not only did this company take my £700 but took triple the amount out of my bank acount £2100. When i called them at first they did not beleive me, then it was my fault, after i insited i wanted my full amoubnt back and said i would never use them again he said he would reinmburse my 2payments and… Read Full Review

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