RCiB Right Choice Reviews - www.rcib.co.uk

Click here if this is your business
★☆☆☆☆
1.2 / 5
4% of users recommend this
Click here if this is your business
  • Customer Service

  • Value For Money

? Ask our helpful community of experts about this product or company
RCiB Right Choice - www.rcib.co.uk - Ask a question now

Media Gallery for RCiB Right Choice - www.rcib.co.uk

RCiB Right Choice - www.rcib.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“DO NOT USE”

Written on: 28/07/2014 by Sherwoodlr486 (1 review written)

it's been a headache all the way, I have been waiting for 3 weeks for some one to call me back ! and each week I made 2 to 3 phone calls to follow it up!!! they even charge you £10 for a manager to listen to the recorded phone conversation so they can make a decision that if they want to charge me £120 for cancelation fee or not! because the sales man misrepresent it in a first place!!! horrible company!!! every time I called they al try to get you off their back and pass it on to someone… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“AVOID AT ALL COSTS”

Written on: 17/07/2014 by O'Neil247 (1 review written)

Do not use them! In brief: had an online quote through a car insurance compare website comparethemarket.com. Was quoted price 'x'. The payment was made and accepted. The next message said that I then had to speak with their internet team. When I spoke with them the price went up. I told them to cancel payment - they said no payment had been / would be taken; only the money was earmarked by my bank for them and would be released. Then they took payment!! Horrible attitude. Will be contacting… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Awful company”

Written on: 15/07/2014 by p97to87gyo9hp (1 review written)

Extremely rude and made my life very difficult. If you're a student DO NOT USE (if not, probably don't use). They lie about quotes too, just coz they're the cheapest on compare the money super saving expert .com doesn't mean they'll honor that price… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Not really so bad”

Written on: 15/07/2014 by welldonedaniel (1 review written)

Most of the review said RCIB is very bad, in fact I got a quote from google insurance, and entered my bank detail on their site, soon afterward the money had been took and someone called me to confirm my detail. for some reason they tried to increase 800 pounds for my quote, so I canceled and asked for the refund. people here said that they wont give you any refund or at least keep few hundred pounds, but for my case I got the full amount of the refund so it is not so bad... so what I advice is… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“WORST INSURANCE EVER!!!!!!!!!!!!!!!!”

Written on: 10/07/2014 by Jeffrey36 (1 review written)

THEY DONT CHANGE THE PRICE TO CHANGING YOUR CAR E.G BMW PRICE AND PAYING MONTHLY THEY WILL CHARGE YOU THE SAME PRICE FOR A SIMPLE PICASSO! OVERPRICED, RUDE! AND ALL TOGETHER A TERRIBLE COMPANY! IN 7 YEARS OF DRIVING I HAVE NEVER BEEN SO SHOCKED WITH A INSURANCE! … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

John1991's Comment

Written on: 11/07/2014

Do you have a contact number for them. I paid my premium sent my documents but haven't heard anything from them and can't contact them with the numbers available.

Any information will help.

Regards
John

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★☆☆☆☆

“Horrible”

Written on: 07/07/2014 by Pereira387 (1 review written)

This is the worst experience I had with insurance company !!!! If you are reading this don't take insurance with them simple as that… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Appalling customer service, rude and ill mannered!”

Written on: 04/07/2014

Absolutely disgraceful customer service, extremely challenging towards me over the phone. Complete c on artists I got a quote from compare the market and when I rang up they bumped it up by £300 and apparently 'couldn't' tell me why! I enquired about business insurance wanting to know exactly how much it was per month and they said they didn't know! Surely this is their job to find out these things. Terrible company clearly rip off merchants AVOID AT ALL COSTS I know I will be! I'm also… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“AVOID AT ALL COSTS”

Written on: 03/07/2014 by AvoidRCIB (1 review written)

The greatest Rip off company I have ever dealt with, inventing all kinds of excuses AFTER we pay the first instalment, to take the premium to astronomical levels, and if we don't oblige, threaten with £100 service charge for 'setting up insurance', and such. I have no clue why these people are on Insurance comparison websites, consistently giving the cheapest quotes whereas the reality is an entirely different story. AVOID like the plague and approach FSA promptly if this has happened to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“AVOID”

Written on: 02/07/2014 by Meierry14 (1 review written)

Do not be tempted to use this company if directed from a price comparrason website. They take your money and dont start the policy then they call and and aggressively fish for information to push your quote up. They wanted £50 extra because my 2 years NCB was on a less powerful Vehicle. I have asked for the money to be returned to my bank account… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“THE WORST INSURERS EVER DO NOT USE”

Written on: 27/06/2014 by Gillespie460 (1 review written)

Without a shadow of a doubt the single worst company I've ever dealt with. The staff are aggressive and unhelpful The call centre is a shambles, expect to wait 30+ mins on hold minimum to get any subhuman contact Was told my policy was £700 because I'd put down is been driving 3 years. They said I'd been driving 2 years 10 months therefore that'd be another £300 on my premium. The person calling as aggressive threatening that if I didn't pay the £300 I'd be reported to police for being… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Worst Insurance Broker company EVER!!!!!”

Written on: 23/06/2014 by Reginad213 (1 review written)

Worst Insurance Broker company EVER!!!!! Terrible customer service!! I am going to make a complaint… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Very Straight Forward , Plain English”

Written on: 06/06/2014 by MEDavid (1 review written)

I read all these bad reviews about RCIB but honestly this is my first year with them and i haven't had one tiny little problem with them (yet) iv got 10 days left on my current policy as im looking to get another car this week (if that will happen) so to be honest so far so good but if anything changes when i switch insurance to a different vehicle and im not happy with it or trying to overcharge me ill let you all know , so far all iv got to say is Thank you RCIB for my first year back on the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Right choice are not right”

Written on: 30/05/2014 by KeithNewman (1 review written)

I was not given the information needed until after I had paid the premium and then sent the schedule with £999 excess on a £1200 vehicle!!! this was never mentioned on the phone ever. I would not have been that mad, have spoke to Financial ombudsman who is investigating all other companies called Right choice. Take advice Cheap is not always the best they are ??? artists… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Very disappointed”

Written on: 24/05/2014 by sethnaa (1 review written)

I searched through Gocompare and RCIB came as the cheapest rate of £550. I got a telephone call from them, and the premuim was increased to £850. I did not want to continue with the insurance but I was persuaded and convinced by the adviser. I decided to take on the policy as a had about 5 days for my old policy to expire. I later decided to canceal the policy and when I called them, I was told £45 will be deducted for the E-mail of the pre contract. I am disappointed in this company because… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I searched online and RCIB came cheapest at 621...”

Written on: 22/05/2014

I searched online and RCIB came cheapest at 621 pounds. When they phoned me to confirm they increased the quote to 921 and I refused. They agreed to reduce it to 800 as my initial deposit was still with them. My partner convinced me to take on the policy meant to start on 21st May 2014 and this conversation was on 17th May. I agreed. They sent me an email with a cover note of temporaray cover for a month. Called them back on Mon 19th May to cancel, was told 45 pounds will be taken as… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Avoid Avoid Avoid!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!”

Written on: 12/05/2014 by Cesarb68 (1 review written)

Bunch of rip off merchants avoid at all costs!!! Rip off fees poor customer service rude staff!!! Back street people the lot of them!!! DO NOT USE!! … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“rcib bunch of bullies”

Written on: 11/05/2014 by Gonzalez1982 (1 review written)

A few years ago rcib came out lowest on comparison websites, so phoned them up checked everything was correct and then purchased the policy over the phone, a week later they phoned and told me there had been a mistake as i had not told them about my wifes dissability and that I would have to pay £400 more, I said I want to cancel the policy to which they said they would keep the deposit which was £300 + a cancellation fee, so I had no choice but to stay as I needed the deposit money for… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“NEVER, NEVER EVEN THINK OF HIRING A POLICY FROM THEM!!”

Written on: 08/04/2014

First of all, never hire a policy from the first insurance company that appears on your researcher. Make quotations in different companies, ask for advice of someone who has hired from that company and read advices given in reviews from sites like Reviewcentre.com. Regarding RCIB, they do not respect the quotation shown by themselves through moneysupermarket.com. That's a farce made just to appear in the headers of your search. Once you're redirected to their website, you are able to pay that… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Worst Insurance Company I've Ever Dealt With”

Written on: 11/03/2014 by arx300 (1 review written)

I went with this company as, like others, I found them the cheapest offering via an insurance search engine. Initially things looked OK, but then I got a call from a gentleman who insisted on calling me "buddy" and said he was having to rework out the policy for some reason. He did this and it came back a little dearer than the initial quote. Sadly at this point I should have declined their offer. I agreed to the deal and the chap said he'd send the details through. He did this but the details… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Avoid”

Written on: 28/02/2014 by diStout278 (1 review written)

This company is so unprofessional it is the worst insurance company I have ever been with!!!!! They have messed up my policy and are trying to charge me for it, I have been insured with them for 6 months and they have not asked me for any documents to sign but all of a sudden I get documents through the post and have to get all my details together and send them off in 7 days or they will cancel!! This is 6 months later after joining,, they are rude and just want all the money they can get… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview