Quotemehappy.com Reviews - www.quotemehappy.com

★☆☆☆☆
1.2 / 5
249
4% of users recommend this
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Latest Reviews

★☆☆☆☆

“Quote Me Happy has a usless Cutomer Service.”

Written on: 01/04/2016

Beware, Quote Me Happy will renew your insurance policy the following year without your permission, there is no one that you can contact to stop the transaction. The only thing that you can do is to cancel your credit card details. Regards… Read Full Review

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★☆☆☆☆

“ABSOLUTELY USELESS no stars!!! ”

Written on: 18/03/2016 by Justice206 (1 review written)

I SINCERELY HOPE WE DONT HAVE AN ACCIDENT IN THE NEXT YEAR AS THEY CANT EVEN PUT THROUGH OUR PROOF OF NO CLAIMS & THERE IS NO MANAGER TO SPEAK TO APPALLING CUSTOMER SERVICE DO NOT USE… Read Full Review

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★☆☆☆☆

“I wouldn't even give them a star if it was an option.”

Written on: 14/03/2016

Absolutely useless. Made a claim September 2015, now March 2016 and the claim remains unresolved. They seem unable to answer emails and idiots seem to be on the phone(that is if you can FIND their number in the first place). I have now put in a formal complaint, let's see if they can be bothered answering this. If not, I think trading standards and any other appropriate investigative companies will be very interested in how QuoteMe(Un)Happy's pathetic customer service is… Read Full Review

Compo1's Comment

Written on: 30/04/2016

same here i made a claim in October 2015 after somebody hit me from behind while i was waiting at a junction for traffic lights. at the scene third party driver admitted liability had my car fixed now third party insurers disputing liability and every time i speak to anybody im told third party not responding to letters and they will give them another week before they involve legal team three times ive been told this. Now my insurance is coming up for renewal i cant change insurers because my no claims im not sure what to tell new insurers because quote me happy (AVIVA) dont no what to tell me so looks like ive got to stay another year with higher premiums because somebody hit me from behind whilst i was in queue of traffic at a junction waiting for lights

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Davidb383's Comment

Written on: 30/04/2016

Funnily enough I got the same excuse, that the other insurer was not answering them. However, after a lot of chasing after them and not giving up and sending a formal complaint, I am now found not at fault and received £80 excess back. However, I still won't ever be using QuoteMeUnHappy again. The renewal quote was disgusting as well.

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Davidb383's Comment

Written on: 30/04/2016

Funnily enough I got the same excuse, that the other insurer was not answering them. However, after a lot of chasing after them and not giving up and sending a formal complaint, I am now found not at fault and received £80 excess back. However, I still won't ever be using QuoteMeUnHappy again. The renewal quote was disgusting as well.

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Davidb383's Comment

Written on: 30/04/2016

Funnily enough I got the same excuse, that the other insurer was not answering them. However, after a lot of chasing after them and not giving up and sending a formal complaint, I am now found not at fault and received £80 excess back. However, I still won't ever be using QuoteMeUnHappy again. The renewal quote was disgusting as well.

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★☆☆☆☆

“Whorst UK insurer”

Written on: 08/03/2016 by TomWind (2 reviews written)

insurance was canceled but they didn't cancel direct debit- NO REFUND! customer service doesn't exist! Definitely not recommended!… Read Full Review

Frocky's Response to TomWind's Review

Written on: 09/03/2016


Don't bother with this company, fort the following reasons: I couldn't prove that I had two years worth of no claims discount (however, I've since gone with the RAC who had no problem in confirming this information, without any input from myself). This company cancelled my insurance then sent me a letter, several weeks later, to increase my premiums (since according to them I had no proof of no claims in existence). I have still to make sure that my money has been refunded to my account. Another problem is that it is an online service, with no readily available telephone number provided.

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★☆☆☆☆

“Whorst UK insurer”

Written on: 08/03/2016 by TomWind (2 reviews written)

insurance was canceled but they didn't cancel direct debit- NO REFUND! customer service doesn't exist! Definitely not recommended!… Read Full Review

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★☆☆☆☆

“Ridiculous cancellation fee.”

Written on: 15/01/2016 by allyskinner (1 review written)

I had no reason to complain about the company until I wanted to cancel the policy. Then I found, as others have noted, you can't get a hold of them by telephone. I emailed my question and the quoted section was sent to me from their Ts & Cs, and they could not deal with me as the policy was in my wife's name. I was named on the policy and it was my email address. I wished to cancel the policy, as the car had to be scrapped, with about 5 months remaining on the policy. They also demanded a £53… Read Full Review

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★★☆☆☆

“Poor customer service”

Written on: 15/01/2016 by Bennett135 (1 review written)

They may Quote You Happy but their customer service is dreadful! I have been with Quote Me Happy for a few years and the old saying,"You don't know how good your insurance is until something happens," and Quote Me Happy failed to keep me happy when I had an incident and now my daughter has also suffered the same experience following an incident she recently had. My problems with Quote Me Happy resulted from an accident I had just under 2 years ago and I found their customer service to be… Read Full Review

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★★☆☆☆

“Doubled insurance overnight”

Written on: 13/01/2016 by TheKingOfSiam (1 review written)

I had been with this company for 4 years, everything OK, and then the premium simply (almost) doubled when time to re-new. I emailed them and they were not interested in explaining why in any personal way - just 'computer says no' type of response. Anyway, I went to another company (Sainsbury's Bank) and got exactly the same level of cover and at half the cost of the awfully named Quotemehappy.com., who are actually AVIVA. There is no telephone support, which I knew anyway, but I wouldn't go… Read Full Review

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★☆☆☆☆

“Quote Me Unhappy”

Written on: 09/12/2015 by VictoriaReview (1 review written)

Bunch of con-artists and customer service level 0/10. Anyone would think that they didn't want ANY customers with the speed at which they direct you to cancellation (with a hefty fee of course)… Read Full Review

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★☆☆☆☆

“Still waiting for a repair”

Written on: 08/12/2015 by Yerrmann (2 reviews written)

I contacted Quote Me Happy on 5th Oct after someone keyed full passenger side of my car. I asked them to wait for five days before repairer contact me to arrange viewing as I was going to be away. It is now 8th Dec and I am no further forward with repair. Problem is I drive Auto. At beginning they said as I drive Auto replacement car would be auto. Because I hold a full licence I am now expected to take a manual whilst my car is in for repair. I have not driven manual for more than ten years… Read Full Review

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★☆☆☆☆

“Did not advise me my policy would lapse”

Written on: 29/11/2015 by qswdefrsea (1 review written)

I was insured with quotemehappy, made no claims, and after the year was up they did not offer to renew my policy but simply sent me an email at 00:30 in the morning saying my policy had lapsed. Had I not noticed this I would have been driving illegally… Read Full Review

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★☆☆☆☆

“DISGUSTING ”

Written on: 08/11/2015

DO NOT even bother going with this company- A quote me happy customer crashed into me on 3rd July and my car still hasn't been fixed or even looked at (6th Nov) they don't answer emails although say they will within a certain amount of days- literally no one to speak to on the phone-was on hold for 20 mins around 8 times and never spoke to a single person!!! POOR doesn't even cut it-they shouldn't even be allowed to insure people!!! STAY AWAY!!… Read Full Review

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★☆☆☆☆

“Poor poor poor ”

Written on: 01/11/2015 by CarinaMelton224 (1 review written)

Keep Away From This Company. Appalling Poor Service. The Majority Of Their Staff Can Not Read And Have No Understanding Of What They Are Doing. Very Very Poor. To Be Avoided. Quote you a great price but rubbish administration service. Awful No one returns an urgent call. Policies cancelled in error… Read Full Review

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★☆☆☆☆

“Can't talk with a person”

Written on: 29/10/2015 by Ross2015 (1 review written)

Make sure you don't change noting on your policy, you can't talk with a persona and you cant go anywhere… Read Full Review

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★☆☆☆☆

“Doesnt even bother with witness statements”

Written on: 25/10/2015 by ddCarter209 (1 review written)

Nice cheap insurance = awful service that paid out on an insurance claim against its own driver but without the other drivers 'witness statement' There was no witness. There was no statement. And they paid out anyway. Absolute JOKE… Read Full Review

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★☆☆☆☆

“Cheap insurance but rubbish service. One to avoid!”

Written on: 07/10/2015 by 1959Regan (1 review written)

Have had insurance from Norwich Union, who are now Aviva and own QMH, in the past and found them to be the worst insurer I have ever used in 20+ years of driving. Been with QMH for a few months and was hit whilst parked in a car park unattended. The other driver, to his credit, left me a note and liability was sorted the same evening. He was with Aviva so no issues there. The problems started from there. The repairer they nominated, Nationwide, Gateshead branch couldn't repair it for a month… Read Full Review

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★☆☆☆☆

“Appalling - Do Not Use”

Written on: 06/10/2015

Had a policy with them and cancelled it because I no longer have a car. Everything is done online, there's no contact numbers for you to ring. When I cancelled they took a large cancellation fee and promised a refund of several hundred pounds within 5 working days. It's now 3 weeks later and I've not been paid. I've used their contact form on their site to contact them and this promises a response within one working day. Still not had a response. Don't touch these guys with a bargepole… Read Full Review

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★☆☆☆☆

“Quote me Happy - Claim NOT so Happy!”

Written on: 01/10/2015 by 108Slattery (1 review written)

Had to claim with "quote me happy" after being hit by another vehicle. They were not interested in hearing about the incident and imediately stated 70/30 split in liability without even asking for a diagram or written statement. They simply were not interested. I subsequently won full compensation for the incident via my own lawyer, but "quote me happy" have not recognised this as they have not had any return of funds from the third party insurer, so im not getting my NCD re-embursed? Its… Read Full Review

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★☆☆☆☆

“Friendly but USELESS”

Written on: 29/09/2015 by Cupcake2015 (1 review written)

Every email you get a reply from a different person, each person doesn't have a clue what was last discussed, someone tells you something, e.g. I will pass on the the sales team to fix, the sales team do not fix. Repetitive calls, after a long time spent on hold. Ask questions, e.g if you made that error on my policy, have you overcharged me? to be told 'I don't think so'. Ask them to correct an error they have made, to be told I do not need to worry about the admin errors they make!!! Err… Read Full Review

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★☆☆☆☆

“Claims depart rubbish”

Written on: 25/09/2015

do not use this site... Cheap on line .. Yes, but when it comes to a claim, no good, or changes to policies .... No phone, no personal contact, all via email, with no reponses. Over a year now and they still can't sort it out ! Cops you can't get hold them !… Read Full Review

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