Quotemehappy.com Reviews - www.quotemehappy.com

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★☆☆☆☆
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Latest Reviews

★☆☆☆☆

“worst insurer ”

Written on: 06/08/2014 by balal87 (2 reviews written)

They looked for excuses not to pay even though all docs requested were submitted in a timely fashion. They sent someone from G4S to question me 2 months after the accident. I was left without a car and advised not take a curtesy in case they don't pay out. Finally when the car was returned, no apology, no nothing. Should have read these reviews before choosing my insurer. Never make the mistake of insuring through quotemehappy.com… Read Full Review

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★☆☆☆☆

“quote me unhappy”

Written on: 03/08/2014 by naHall346 (1 review written)

One of the worst insurance company I have ever used, there is no way to get in touch will anyone either by phone or email. If you require any information you can only ask set questions no good to man or beast. Would not recommend them to anyone… Read Full Review

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★★★★☆

“Premium and claim”

Written on: 01/08/2014 by MacKenzie323 (1 review written)

I insured my vehicle with Quote Me Happy or in other words AVIVA. The price for the policy was very competitive and came in at under £200 for an AUDI A4 sline Avant valued at 11K. 7 months later the vehicle was stolen. QMH have handled the claim very well and after 4 weeks paid out the claim in full. I have read all the negative comments but in my experience i would have no problem with recommending this company to anyone, however I think they cater for the more mature driver with full NCD… Read Full Review

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★☆☆☆☆

“Unhappy with Quote Me Happy! :-(”

Written on: 01/08/2014 by ptMartinez197 (1 review written)

All I wanted was a question asked about a quote. Can I find an e-mail address? No. Can I write a complaint about this? No. The quote looked good, even covered my bicycles, but if you can't contact them with a basic question even before you've taken out a policy I dread to think what it's going to be like if you need to make a claim!… Read Full Review

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★☆☆☆☆

“Dreadful experience”

Written on: 25/07/2014 by JaylahDickey (1 review written)

A minus* rating would be too generous for Quote Me Happy. I have sent my comments regarding the dreadful experience I encountered over a recent claim & its come as no surprise that no one has bothered to reply. The toral lack of communication & customer service is beyond belief. Yes its an on line service & consequently cheao but thats no excus for unprofessional behaviour. Although I was reassured that I'd have one person guiding me through the process Ive had to desl with at least 9… Read Full Review

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★☆☆☆☆

“They are a joke”

Written on: 22/07/2014 by MarquiseSharpe160 (1 review written)

No matter how cheap you think these people are stay away !!! By the time you've spent hours trying to get hold of someone to answer the most basic of questions, for example: why have you cancelled my policy ? why have you refunded the premium minus £53 cancellation fee ? why do you not read your e-mails, you could have gone to a more reputable company at a higher premium. This company stinks !!! Stay away !!!!… Read Full Review

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★☆☆☆☆

“waste your time”

Written on: 17/07/2014 by wioletta.tamkun (1 review written)

struggle to get pay for claim, impossible to contact with them by phone, spend lots for money for phone calls and problem still not solved… Read Full Review

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★☆☆☆☆

“useless uncontactable customer services”

Written on: 10/07/2014 by muckymoose (1 review written)

Gave them 1 start because less wasn't available Tried to use their "edit my policy details" online but it wouldn't work in my instance. Sent them numerous emails trying to get someone to call me re my problems but no human reply just autoreply messages. You can't contact them by phone because "they do things differently" and have no phone support!!!!! Only managed to get someone to contact me by leaving them barbed comments on their facebook page (which by the way has a "CONTACT US" button… Read Full Review

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★☆☆☆☆

“THEY ARE NEVER ON YOUR SIDE”

Written on: 09/07/2014 by Carneyuk199 (1 review written)

I recently had a bike go into my car door while i was stationary and the cyclist claimed against me, even though i didn't touch him. Instead of QMH be sincerer about the problem they were raising their voice at me. I provided them evidence that it wasn't my fault and then claimed they paid out the cyclist without informing me! THEY ARE TERRIBLE, KEEP AWAY!!… Read Full Review

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★☆☆☆☆

“thiefs, worst service ever”

Written on: 06/07/2014 by Heath338 (1 review written)

they took more than 500pound for 30days cover, because they dont see my NCD proof. just canceled my policy in one day, whitout any word… Read Full Review

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★★★★☆

“Change of insurance”

Written on: 03/07/2014 by fkFrazier206 (1 review written)

I changed my car to a 2 litre petrol from a 3.0 litre diesel online and they amended the premium down and credited me instantly without any admin fees, so unlike most of these reviews, I AM HAPPY. The refund appeared on my credit card on the same date as my notification to them. I have not had any claims, so I cannot comment on any of the other problems people have… Read Full Review

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★☆☆☆☆

“DONT TOUCH WITH A BARGE POLE”

Written on: 26/06/2014 by derrrr (1 review written)

WENT WITH THIS AWFUL COMPANY ONLY TO END UP A VICTIM OF IDENTITY FRAUD. THE ONLY WAY I GOT IT SORTED WAS TO PHONE THEM AND EMAIL THEM. NEVER DID THEY CONTACT ME ONCE TO INFORM ME OF ANY PROGRESS. THEN I GOT MY RENEWAL NOTICE SHOWING I HAD MADE TWO CLAIMS IN THE PAST YEAR WHEN I HAVE NEVER CLAIMED IN MY LIFE WITH ANY INSURER. THEIR CUSTOMER SERVICE IS AWFUL BUT YOU CAN CONTACT THEM BY PREMIUM PHONE NUMBER ON 08448911182 THIS IS FOR CLAIMS OR REPORTING A ACCIDENT BUT I FOUND IT THE ONLY WAY TO… Read Full Review

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★☆☆☆☆

“AVOID AVOID AVOID”

Written on: 23/06/2014 by Gibson226 (1 review written)

Absolutely disgusted with this company, they took £53 for cancelling within one day of taking out policy!!!! they nevevr Ever get back to you, totally rubbish service please please do not go with these rip off merchants… Read Full Review

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★☆☆☆☆

“Just awful”

Written on: 13/06/2014 by Rollins104 (1 review written)

I update my vehicle details for a new car. I got an e-mail confirming an amendment had been made with no detail. Renewal came and the e-mail gave the registration number. Had a glass claim and downloaded policy document which shows the correct registration number - but the wrong vehicle. I can't amend it, the underwriters won't allow me to so I have to cancel the policy. So,have I now had insurance declined? Because I'm compliant I've had to assume so and have increased my insurance cost… Read Full Review

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★☆☆☆☆

“Couldn't be worse”

Written on: 05/06/2014 by RolandoArnold (1 review written)

I am incredulous at how awful this company are. I had a very clear cut accident - a black cab reversed into the side of my car doing a u-turn on a main road whilst I was stationary at traffic lights in full view of others - and over nine months on, and after countless unanswered emails and persistent phone calls from me, this is still nowhere near being sorted out. I don't understand how this company is still trading. Do not use them under any circumstances, even if they do give you the… Read Full Review

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★☆☆☆☆

“Avoid”

Written on: 03/06/2014 by Fly2steve (1 review written)

Wish I could have put no stars, don't use most things are done online, had to make a claim, which was not my fault I had a witness, they didn't contact my witness and wanted me to accept half the claim, I persisted and a year later it was resolved in my favour after a lot of phoning, now I found out my details were passed on to injury firms and have been getting calls daily for 2 years. Please don't use quote me happy of aviva… Read Full Review

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★☆☆☆☆

“Pests”

Written on: 27/05/2014 by Notmehappy (1 review written)

If Quotemehappy think that renewal reminders at 8.00am on a Saturday morning is a good idea then they're mad. I've had 3 morning text reminders so far and I just want to phone them and say "Get lost" but of course you can't, they are a faceless online only company. Don't go there, no consideration for customers whatsoever… Read Full Review

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★☆☆☆☆

“AVOID”

Written on: 27/05/2014 by zxWright377 (1 review written)

Stay well clear. Wasted hours on computer. No customer service … Read Full Review

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★☆☆☆☆

“I cancelled my policy on line on their website as that...”

Written on: 23/05/2014 by littlebrit (1 review written)

I cancelled my policy on line on their website as that is the only way you can. I expected refund but when I looked the policy was still live. Cancelled again and they charged me £47 cancellation fee, a nice little earner if they do this to everyone. You can't phone them because there is no phone number. I didn't need the policy because I am now a landlord and have to take out landlord insurance. AVOID THIS COMPANY AT ALL COSTS… Read Full Review

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★☆☆☆☆

“Failed to settle claim - please avoid at all costs”

Written on: 23/05/2014 by Rhys199 (1 review written)

My wife is insured with Quotemehappy and had a minor accident earlier this year. Quotemehappy have not settled the claim with the third party, and as a result my wife has had a county court judgement filed against her. This is despite the fact that they said that the claim had been paid. They may be cheap, but you get what you pay for. Please avoid - this is going be a lot of stress for us to get resolved. Pay a bit more and go with a company that actually do what you pay them for… Read Full Review

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