Quotemehappy.com Reviews - www.quotemehappy.com

★☆☆☆☆
1.2 / 5
267
4% of users recommend this
  • Customer Service

  • Value For Money

? Ask our helpful community of experts about this product or company
Quotemehappy.com - www.quotemehappy.com - Ask a question now

Media Gallery for Quotemehappy.com - www.quotemehappy.com

Quotemehappy.com - www.quotemehappy.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Poor customer service”

Written on: 03/09/2017 by McCullough446 (1 review written)

My policy was up for renewal and I didn't get the renewal invite. First I heard was a survey asking why I had left them! I renewed elsewhere as I couldn't contact them by phone. When they finally replied to my email it was to say they were using an old email as that was the one they had for contact - however, the survey came to the correct address so it's just not true, I had changed it. No apology, nothing. Would not recommend… Read Full Review

Report this review
★★☆☆☆

“difficult to renew”

Written on: 08/08/2017 by McCrackenym151 (1 review written)

Unbelieveably difficult to renew insurance which I was doing online. Took me 4 hours and kept returning to same page. Given details numerous times as a new and existing customer. still returned me to 'you already have insurance with us'. I cannot spend all this time online so had to go elsewhere… Read Full Review

Report this review
★☆☆☆☆

“Just cant contact them”

Written on: 06/08/2017 by MaryGlass403 (1 review written)

No contact telephone number. No matter what you need them for its all done via email and they take up to 48 hours to reply and then it take may emails to try and sort things out. Surely after one email a person could phone and speak to you !!! I had a problem with my renewal and waited days when I only wanted to pay with my credit card. The website for some reason wouldn't let me pay. A simple phone call for me to pay over the phone would have solved the problem. After days of my car having to… Read Full Review

Report this review
★☆☆☆☆

“absolutly terrible ”

Written on: 25/07/2017 by Chris1191 (1 review written)

my payment was due out I forgot my password onto my account because I had 2 pence less than I needed it to come out of my bank account there is no way you can ring them to explain what has happened so I tried to get onto my account and tried to reset it had to wait 8 days for them to send me a email for my reset password before I new my policy has cancelled and cant get another quote or even pay it now its absolutely ridiculous I am discussed by this and have no car insurance to get to and from… Read Full Review

Report this review
★☆☆☆☆

“terrible”

Written on: 23/06/2017 by Brileyc374 (1 review written)

POOR SERVICE I HAVE BEEN EMAILING THEM FOR A WEEK TRYING TO UPDATE MY CAR INSURANCE WITH NO REPLY!… Read Full Review

Report this review
★☆☆☆☆

“appauling service”

Written on: 17/06/2017 by 107Jones (1 review written)

no help what so ever couldnt even pass the correct details on to the garage didnt tell me everything.the claims guys even a manager no help at all the courtesy cars are appauling for tall disabled folk they do not give a damn ,then you get one say cant get a bigger car as not got the added cover you can add the only thing with that is the only difference from standard courtesy car cover and the one you pay extra for is not that you get a bigger car like the guy preeched ,you get a car if car is… Read Full Review

Report this review
★☆☆☆☆

“One big mistake”

Written on: 25/05/2017 by 204Burgess (1 review written)

just changed to this insurer and have so far sent proof of No Claims 3 times and still get same bog standard email to re-send. LOOKED AT MY PROOF FROM PREVIOUS INSURER AND IT EXACTLY MATCHES WHAT THEY SAY THEY REQUIRE. BUT STILL NOT GOOD ENOUGH. WILL DEFINATELY NOT BE USING THEM IN FUTURE… Read Full Review

Report this review
★☆☆☆☆

“Disgusting treatment”

Written on: 29/03/2017 by KPaw00 (1 review written)

Went with this insurer as was really cheap and as you do didn't expect to be in a accident...Wrong! Don't choose quantity over quality as the saying goes. I was in a crash which was not my fault, quote me happy only agreeded with their choosen garage to fix part of the damage as believe some damage MAY of already been their, which i have repeatedly assured them it was caused in the accident but they still refuse to complete the damage. Customer service is difficult to contact and is rubbish… Read Full Review

Report this review
★☆☆☆☆

“BAD at ........ well, everything really”

Written on: 10/03/2017 by IanJHilton (1 review written)

They took the money from my mother then refused to accept proof of NCD and threatened to cancel policy, because my recently widowed mother had been the second driver on a spousal policy (claim & incident free for 30+yrs), rather than the named driver. She is the paying client yet they make her do all the work while they do nothing. No call centre. Sent a selection of unhelpful email/texts to my mother but take 48 hrs to respond to any questions (the questions are limited to 178 characters… Read Full Review

Report this review
★★★★★

“quick professional team very helpful ”

Written on: 20/02/2017 by Marlonr309 (1 review written)

My claim was dealt with one week after accident. Very friendly staff always happy to help.I would definitely recommend them to anyone.Five stars service… Read Full Review

Mijack8's Comment

Written on: 09/08/2017

If you did receive such a brilliant service; why is everyone else saying how bad they are? You state "very friendly staff, always happy to help. If this is the case, no one else is able to speak to them, as it's an on line service.

I wonder if you are referring to the same company?

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“cant contact them at all”

Written on: 24/01/2017 by kevlorne (1 review written)

I purchased a renewal of my car insurence on 20-01-2017. but got NO details or information only a policy number and car reg No. there is NO information or detail as to who I contact IF I have to give my details to another driver, I have tried TWICE to get an email or download of this without any success, all I am asking for is a printout of the policy detail to be sent to me by email or even in the post. so come on whats the problem. Also I do not have an ADOBI accout. You… Read Full Review

Report this review
★★★★★

“Very good service”

Written on: 29/12/2016 by peterhunt (1 review written)

I'm so surprised at the negative reviews here, i have nothing but praise for Quote Me Happy. I had a non fault accident on 11th December 2016. It was a Sunday lunchtime. I called QMH at the scene of the accident and they sorted everything out regards the collection of the damaged car from the scene within the hour, a courtesy car was on my drive within 2 hours and the legal team fighting my case the very next day. My courtesy car was the same type but a better grade than my damaged car. My car… Read Full Review

Report this review
★★★★★

“ADDING NEW CAR DETAILS AND A NEW DRIVER SO EASY”

Written on: 17/11/2016 by akStanley171 (1 review written)

Changed my car midway through my policy... couldn't have been easier with Quote Me Happy, their web site is clear and intuitive. Added a relative to my police and my new car, no extra charge, even though the new car is a slightly higher insurance group… Read Full Review

Report this review
★☆☆☆☆

“Awful company”

Written on: 21/10/2016 by seCostello315 (1 review written)

I didn't even want to give 1 star they are that bad They cancelled my policy and said i didn't upload my NCD, which i did i emailed them to tell them this no reply. so had to go get insurance somewhere else and fork out more money. A week later had a call from someone saying really sorry it was our mistake your NCD was on there and we will refund money to me, I am still waiting !!!!! Then an hour later had another email saying thank you we will reinstate your policy!!!!! i had to then again… Read Full Review

Report this review
★☆☆☆☆

“AWFUL - AVOID AT ALL COSTS”

Written on: 28/07/2016 by FeatherHeather (1 review written)

I'm changing my car next week... they have said they will not let me change the car on my currently policy as it "does not meet their criteria". Only option they have given me is to pay over £54 to cancel my policy as I have broken my contract by wanting to end it early. I DID NOT WANT TO END IT EARLY, I WANTED TO CHANGE MY CAR !! I am due to collect my new car next week and the really frustrating thing is when I put my details and that of the new car into Compare The Market, "Quote me… Read Full Review

Report this review
★☆☆☆☆

“Quote me unhappy”

Written on: 29/05/2016 by Annalises261 (1 review written)

9 months into policy I changed my car so logged into my quotemhappy acct only to be told they would not insure my new car. I insured my new car with another company with no problems and then went to cancel my policy with quotemhappy only to be informed there was a cancelation fee of £53. I then saw that my policy was terminated a day early leaving me uninsured, contacting them was the most difficult exercise on a computer I have ever done. When eventualy they replied, all they said was that… Read Full Review

Featherheather's Comment

Written on: 28/07/2016

Having the exact same problem at the moment myself. They have said they will not let me change the car on my currently policy a it "does not meet their criteria". Only option they have given me is to pay over £54 to cancel my policy as I have broken my contract by wanting to end it early. I DID NOT WANT TO END IT EARLY I WANTED TO CHANGE MY CAR !!

I am due to collet my new car next week and the really frustrating thing is when I put my details and that of the new car into Compare The Market, "Quote me Happy" are about 3rd n the list of companies offering insurance!

One of the worst companies I have ever hadto deal with. AVOID

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Insurance Claim”

Written on: 24/05/2016 by NeilD34 (1 review written)

I was hit by one of their clients on a motorway and contact by them immediately offering a quick repair etc. Over a month and I have had nothing except and damaged car and injured shoulder. Stay well clear awful company!!!… Read Full Review

Report this review
★☆☆☆☆

“Avoid ”

Written on: 03/05/2016 by shanmiah (3 reviews written)

Worst insurance company!!! Renewal was cheap but when I had a accident (third party at fault) the whole process became stressful. From arranging a courtesy car to the recovery of my car was a shambles. To top it up took them 2 weeks to confirm car was a write off even though it was taken to their centre on the day of the accident. No updates no follow up. Once the car was declared a write off I was advised to cancel my road tax which was on direct debit. To my surprise only 2 weeks ago I get a… Read Full Review

Report this review
★☆☆☆☆

“Quote Me Happy has a usless Cutomer Service.”

Written on: 01/04/2016

Beware, Quote Me Happy will renew your insurance policy the following year without your permission, there is no one that you can contact to stop the transaction. The only thing that you can do is to cancel your credit card details. Regards… Read Full Review

Report this review
★☆☆☆☆

“ABSOLUTELY USELESS no stars!!! ”

Written on: 18/03/2016 by Justice206 (1 review written)

I SINCERELY HOPE WE DONT HAVE AN ACCIDENT IN THE NEXT YEAR AS THEY CANT EVEN PUT THROUGH OUR PROOF OF NO CLAIMS & THERE IS NO MANAGER TO SPEAK TO APPALLING CUSTOMER SERVICE DO NOT USE… Read Full Review

Report this review
overview