Please avoid. Can't speak to them

Quotemehappy.com - www.quotemehappy.com
★☆☆☆☆
1.2
4.0% of users recommend this
  • Customer Service

  • Value For Money

poppypicanto's review of Quotemehappy.com - www.quotemehappy.com

“Please avoid. Can't speak to them ”

★☆☆☆☆

written by poppypicanto on 02/07/2015

I needed new tyres. No problem I thought - I'll buy some. No problem right ?
WRONG.
A friend offered me his alloy wheels with tyres that would fit like a glove to save a few quid .... So great ( or so I thought ). Put on the wheels which were slightly larger wheels ( from 16 " to 17" / no biggie.... No major issue. ).

Did the right thing and told the insurance .... That was my mistake !!!!!!!!! BUT I couldn't call them ; only send a message over the online message link.

Next day - got in car and drove to wales for a holiday. Parked up once arrived and checked my phone ..... Got an email saying ....." take the wheels off as your insurance is invalid and void" ..... WHAT !!!!!! Are you having a joke. !!!!

The email went on to say that they don't do any modified changed what so ever ... So my option was to immediately remove them or cancel my policy.

This left me with a difficult task or cancelling my policy for a £53 cancellation fee - AND trying to renew my insurance off my iPhone ( in Wales with a low speed 3G internet signal )

Seriously avoid these people. You can't call them .... You can't speak to them ..... Everything is done via 24 hour messages.

They left me unisured and in a vulnerable postion - and there whole attitude was like " yeah - not our problem " .......

Will never approach this company again.

  • Never Claimed

    Have you made a Claim

  • Cheapest Quote

    Reason for going with this company

  • Comprehensive

    Cover Taken

  • Male Driver

    Driver Type

  • Customer Service

  • Value For Money

Was this review helpful? 0 0