Premium Choice Reviews - www.premiumchoice.co.uk

★★★☆☆
3.3 / 5
166
61% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★★☆

“Straight forward ”

Written on: 23/05/2015 by azBowers32 (1 review written)

Very straight forward, to the point, made sence, I had a bad line but he called back straight away only thing I didn't like was too much talking but I supose that's part of the job… Read Full Review

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★☆☆☆☆

“Horrendous”

Written on: 22/05/2015 by Oliverbd236 (1 review written)

Unclear Unable to change information once submitted Hassle from start to finish Stay well away FOREVER… Read Full Review

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★★★★☆

“Excellent value and a pretty easy to use website! ”

Written on: 16/05/2015 by Eloracle (1 review written)

Found this company on a comparison website and was surprised how much cheaper they were than others. Needless to say I went in with a sceptical eye but everything checks out. Their site is cleanly laid out, but I did get caught in a loop adding details to my policy. I probably missed something but I feel it wasn't totally obvious the next thing to click. The policy hasn't started yet so I can't really comment on the level of direct customer service. I was impressed with their portal for… Read Full Review

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★★★★★

“Best deal ever”

Written on: 16/05/2015

Good value , based in Birmingham - quite local to me . Great customer service . Very competitive… Read Full Review

Premiumchoice's Comment

Written on: 18/05/2015

Hello

Thanks for taking your time to review Premium Choice Insurance.

Its good to hear that you were happy with the service provided.

We are appreciate your custom.

Kind regards
John

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★☆☆☆☆

“extra charges”

Written on: 16/05/2015 by Fitzsimmons437 (1 review written)

charged me 76 pound for a mistake,then tells me no way out without paying them ROBBERS… Read Full Review

Premiumchoice's Comment

Written on: 18/05/2015

Hi

I am sorry to hear that you are not happy with our service.

If you would like me to look into this matter further, could you please email me using the email address at the top of our Review Centre page (click the link at the top of the page 'Contact via email').

Kind regards
John

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★★★★★

“Great deal”

Written on: 15/05/2015 by Lowe41 (1 review written)

Went through gocompare.com and got a great deal with premium choice, couldn't fault it. Easy procedure to complete… Read Full Review

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★★★★☆

“Efficient and polite”

Written on: 14/05/2015 by Isabelaq482 (1 review written)

Very nice operator who was very polite. It is a shame that they all read of a script to cover the company. This is very tedious but it is to be accepted.(or is it?) Had a deal that suited me. In a nut shell good company to deal with it will depend long term if there is to be a claim (i hope not)how good they really are… Read Full Review

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★★★★★

“Premium Choice Quality Cover For Less *****”

Written on: 13/05/2015 by Money2015 (1 review written)

Started searching online for my insurance at compare the market simply for the cinema tickets or meerkat toys. Then i tried go compare again for the brian robot toy I then tried moneysupermarket and the money i saved choosing Premium Choice outweighed choosing the rest i came accross a great deal it's hard these days searching for insurance as there's so many Insurance companies so the easiest way is online comparison sites i just don't know how they can be cheaper than approaching an Insurance… Read Full Review

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★☆☆☆☆

“Disgusting rip off ”

Written on: 12/05/2015 by Richey453 (1 review written)

I never ever write reviews , which shows the amount of disgust I had after I got off the phone with one of your representatives today. The chap I spoke to was a lovely man , helpful and very apologetic when he told me the costs I would incure to either remove my father from the my insurance this year or cancel altogether. You wanted to charge me over £200 for either option ! It is a complete disgrace. I only took the insurance out on 6/05/15 now on the 12/05/15 , (six whole days) you want to… Read Full Review

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★★★★★

“Great friendly happy to help ”

Written on: 09/05/2015 by Brittnielouise (1 review written)

Hello my name is Brittnie I bought some motor insurance on Thursday and the service received was fantastic unfortunately I can't remember the mans name who helped me but he was absolutely brilliant I would like to thank him very much for being friendly kind and polite to me… Read Full Review

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★☆☆☆☆

“Absolutely terrible”

Written on: 08/05/2015 by mqPorter112 (1 review written)

First of all made it difficult to confirm my insurance due to living in a house share so I had no proof that I was living here, secondly chafed me £70+ to cancel my policy due to not being able to provide the proof, thirdly said it would take up to 30 days to transfer near £600 back to me! So while I'm waiting for MY money to be given back to me I have no insurance! Terrible company, excessive charges, quick enough to take my payment but not willing to reimburse as fast! Avoid!!!!!!!… Read Full Review

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★★★★☆

“Renewal”

Written on: 08/05/2015

Renewed policy over the phone, renewals person very helpful, willing to listen and answer all my questions… Read Full Review

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★★★★★

“excellent ”

Written on: 06/05/2015 by BrynleeDuggan (1 review written)

Excellent customer service and a cheap price would definitely recommend to a friend or anyone… Read Full Review

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★★★★☆

“Website very easy to use”

Written on: 06/05/2015 by 297Stephenson (1 review written)

Very good website and the price was quite a few hundred pounds less than my old insurance and the cover is the same. … Read Full Review

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★★★★★

“very friendly service”

Written on: 06/05/2015 by Holmes240 (1 review written)

very friendly service allways happy to help and give good cover this is my second year with them very happy customer… Read Full Review

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★★★★★

“The Best 2014 Volvo”

Written on: 03/05/2015

I had other quotes ie Swinton, as I did not get a renewal quote from you so I rang you instead and I am glad I did as you did quote me happy and the person I did speak to me was so polite, happy and a pleasure to speak to, plus you beat a quote I had before. keep up the good work please and the happy people on other end of the phone.Thanks a lot. The one thing you let me down on was I never did get a renewal quote when I should have done in the time of renewal… Read Full Review

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★★★★★

“exceptional customer service”

Written on: 02/05/2015 by Vaughanpk443 (1 review written)

Dealt with two people, both polite and to the point. The reason i renewed. Would recommend… Read Full Review

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★★★★★

“Quick & Easy”

Written on: 01/05/2015 by harris1993 (1 review written)

Quick & Easy from start to finish, good price & all done through comparethemarket.com… Read Full Review

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★★★★★

“Fantastic value for money”

Written on: 01/05/2015 by 28Fischer (1 review written)

This was a very simple process, everything was done online and the price was fantastic. I would recommend Premium Choice to friends and family. So far so good!… Read Full Review

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★☆☆☆☆

“worst insurance company in the uk”

Written on: 30/04/2015 by PorterHanley (1 review written)

Very, poor service. AVOID !… Read Full Review

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