Premium Choice Reviews - www.premiumchoice.co.uk

★★★☆☆
3.3 / 5
59% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★★★

“Great deal and easy to buy!”

Written on: 28/03/2015 by Maximusq171 (1 review written)

Would defiantly stay with these for another year!… Read Full Review

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★★★★☆

“Good customer care”

Written on: 28/03/2015 by DarnellBowman (1 review written)

i was attended very quickly and to my satisfaction… Read Full Review

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★★★★☆

“Great”

Written on: 28/03/2015 by Robbqo415 (1 review written)

Quick and easy to set up with a decent price, no complications… Read Full Review

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★★★★★

“Brilliant, lady on phone helped to sort everything out ”

Written on: 25/03/2015 by joshua9989 (1 review written)

The lady I seat with for my renewal was brilliant, I had some complications for my policy and she did her best, got me the right deal and everything I asked for. I can't thank her enough… Read Full Review

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★★★☆☆

“Been with premium choice for a year never had a...”

Written on: 24/03/2015 by Katrina20 (1 review written)

Been with premium choice for a year never had a problem Imy car insurance is due for renewal and my Premium has gone up which I'm not happy about but overall never had a problem every time I have rang my query has been dealt with… Read Full Review

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★★★★☆

“Not bad at all”

Written on: 24/03/2015 by HudsonHoffman (1 review written)

It was quick and easy no fuss or drama,call centre person was very helpful,added a few details as good as last year and cheaper and would recommend to family and friends… Read Full Review

Premiumchoiceinsurance's Comment

Written on: 24/03/2015

Hello

We are pleased to hear that you renewed your insurance with Premium Choice Insurance and its great to know that you will recommend us to family and friends.

Thanks for taking your time out to leave this review, we appreciate your custom.

Kind regards
John

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★★★★☆

“Everything has been pretty straight forward so far....”

Written on: 24/03/2015 by mpSawyer256 (1 review written)

Everything has been pretty straight forward so far. Easy to buy the policy online which is handy if you don't have a lot of time during the day to spend on the phone. Instructions are clear when uploading documents online. Another positive was that I received paper documents quite fast in the post. This insurance was the cheapest for me as a younger driver and was a good price. Only thing I'm not really satisfied with is the communication through email. I emailed a quiry about 4-5 days ago and… Read Full Review

Premiumchoiceinsurance's Comment

Written on: 24/03/2015

Hi

I am glad to hear that you found our website easy to use.

I am sorry to hear that you haven't had a response to your query. If you prefer, you can email me, using the email address at the top of our Review Centre page (click the link at the top of the page 'Contact via email') and I will take a look into this for you.

We appreciate your custom and thank you once again for taking your time to review Premium Choice Insurance.

Kind regards
John

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★★★★★

“customer service review”

Written on: 23/03/2015 by symes712 (1 review written)

i just want to express the fact that ive recieved excellent friendly kind service from your employee I dealt with ! couldnt Make a bad comment because it was outstanding! he rang me back on time and did so when he said he would, also i felt he dealt with my issues himself not passed it on to someone else! im really happy with the company premium choice because of his service he gave i stayed with you for another year! he gave me all the numbers i needed explained everything and he was just… Read Full Review

Premiumchoiceinsurance's Response to symes712's Review

Written on: 24/03/2015

Hello

Thanks for your wonderful review and kind comments.

I am so pleased to hear that you were happy with the service that you received. Unfortunately I did not get the name of the agent that you spoke to but if you can email me, using the email address at the top of our Review Centre page (click the link at the top of the page 'Contact via email'), I will be sure to pass on your feedback.

We appreciate your custom and thank you once again for taking your time to review Premium Choice Insurance.

Kind regards
John

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★★★★★

“Excellent speedy service”

Written on: 21/03/2015 by JamieKemp (1 review written)

How quick and simple it was. Got insured in seconds and was away… Read Full Review

Premiumchoice's Response to JamieKemp's Review

Written on: 23/03/2015

Hello

Thanks for your Premium Choice Insurance review.

It's great to hear that you found our website simple to use.

We appreciate you taking your time to leave this review.

Kind regards
John

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★★★★★

“Excellent service 2 Nd time with premium choice”

Written on: 20/03/2015 by phSears234 (1 review written)

Excellent customer service 2 Nd time around with you guys… Read Full Review

Premiumchoice's Comment

Written on: 23/03/2015

Hi

Thanks for taking your time to leave this review for Premium Choice.

We appreciate your custom.

Kind regards
John

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★★★★★

“Simply a Joy !”

Written on: 19/03/2015 by 89Sharp (1 review written)

Signing up with Premium Choice is really easy and hassle free ! Got my insurance sorted out in less than 10mins ( including time needed to upload documents required ). Highly recommended if you are out there looking for value good value and hassle free car insurance… Read Full Review

Premiumchoice's Comment

Written on: 23/03/2015

Hi

Thanks for insuring with Premium Choice.

It's great to see that you were able to sort your insurance easily.

We appreciate your feedback and custom.

Kind regards
John

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★★★★☆

“Sorted my car insurance straight away & quoted me alot...”

Written on: 17/03/2015 by Cannonpk76 (1 review written)

Sorted my car insurance straight away & quoted me alot cheaper than most companies..Just waiting on paperwork to come through post now… Read Full Review

Premiumchoice's Comment

Written on: 23/03/2015

Hello

Thanks for your Premium Choice review, we appreciate your feedback.

Kind regards
John

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★☆☆☆☆

“unclear”

Written on: 17/03/2015 by jdsf (1 review written)

after paying for policy was then informed that they need copy of drivers licence. hugely inconvenient and should have been stated upfront… Read Full Review

Premiumchoice's Response to jdsf's Review

Written on: 23/03/2015

Hi

I am sorry to hear that you are not happy with our service.

If you would like me to look into this matter further, could you please email me, using the email address at the top of our Review Centre page (click the link at the top of the page 'Contact via email').

Kind regards
John

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★★★★★

“Great value for money”

Written on: 16/03/2015 by sugarlane (1 review written)

Got exactly the policy tailored to my needs. Great value for money. Did not have to do any hard work myself as the staff members did everything. Was explained in great details of other products available. Have been with the company second year running am very happy. I particularly liked the additional products that could be added in to the policy. The staff discussed everything in great details. Best of all I liked the price as it came up cheapest in comparison to the price search I did… Read Full Review

Premiumchoice's Response to sugarlane's Review

Written on: 17/03/2015

Hello

Its great to hear that you have renewed your policy with Premium Choice Insurance.

I will share you feedback with the team.

Thanks for taking your time to leave this review and your continued custom.

Kind regards
John

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★★★★★

“Renew”

Written on: 16/03/2015 by romford6 (1 review written)

It was the first policy in a list… Read Full Review

Premiumchoice's Response to romford6's Review

Written on: 17/03/2015

Hello

Thanks for your review and your custom.

Kind regards
John

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★☆☆☆☆

“Never use this company !”

Written on: 16/03/2015

Was insured with premium choice for less the 2 days and had nothing but trouble tried to charge me an extra £50 for a mistake made on there behalf I was then told they wanted £70 for me to cancel the policy so would not be reviving my deposit back price seems great at first but would rather pay the extra money to revive a good service from my insurance nothing but hassle from the moment I took this policy out never advice anybody to use his company !… Read Full Review

Premiumchoice's Comment

Written on: 17/03/2015

Hello

I am sorry to hear to that you are not happy with our service.

If you would like me to look into this matter further, could you please email me, using the email address at the top of our Review Centre page (click the link at the top of the page 'Contact via email').

Kind regards
John

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★★☆☆☆

“buy cheaper online than renewal quote both with...”

Written on: 15/03/2015 by arnie107 (1 review written)

I was insured last year with premium choice and recie ved a renewal quote of £"658.71. I went on compare the market and putting in identical details/conditions etc. Premium choice came out the most competitive quoting £592.93p. both of these quotes were to pay one annual payment, which I did last year . Why ?????? as a loyal customer I was quoted approx. £65 more than a new customer would be quoted. Seems to me once they got your custom you get screwed in the hope you wont shop around… Read Full Review

Premiumchoice's Response to arnie107's Review

Written on: 17/03/2015

Hello

I am sorry to hear that you were not happy with your renewal price.

If you would like me to look into this matter further, could you please email me, using the email address at the top of our Review Centre page (click the link at the top of the page 'Contact via email').

Kind regards
John

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★★★★☆

“Good but get rid if the annoying upsales”

Written on: 15/03/2015

Renewed my car insurance over the phone. The renewals team were very busy so someone took a message and told me they'd call me back. They advised that as my renewal was due on that day she would add me to the top of the call back list do I was next in the queue. Got a call back about half an hour later, which I thought was a little long as I was next inn the queue. But hey ho I wasn't in a rush. Everything was sorted over the phone pretty quickly, however the annoying upsales took a while to… Read Full Review

Premiumchoice's Comment

Written on: 17/03/2015

Hello

Thanks for your Premium Choice Insurance review.

I will pass your feedback to the team. We appreciate your custom.

Kind regards
John

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★★★★★

“I like the price and the costumer help line”

Written on: 15/03/2015 by Keating481 (1 review written)

I like the price and the costumer help line the email services… Read Full Review

Premiumchoice's Comment

Written on: 17/03/2015

Hello

Thanks for taking your time to review Premium Choice.

It is good to hear that you are happy with our service.

Kind regards
John

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★★★★★

“quick, professional and best price on the market! ”

Written on: 14/03/2015 by Ayaan362 (1 review written)

Had my old car insured with this guys over internet: it was so easy and quick that in 15 minutes i already had been insured yet had my cuisine as a second driver. Good price, actually best on the market!Thank You!… Read Full Review

Premiumchoice's Comment

Written on: 17/03/2015

Hi

We are happy to hear that you found it is easy to insure with Premium Choice.

Thanks for leaving this great review. We appreciate your custom.

Kind regards
John

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